Maja Foltyn Email & Phone Number

Nottingham, England, United Kingdom

Nottingham, England, United Kingdom

- Customer Relationship Management Developed and implemented comprehensive marketing strategies that resulted in a 10% increase in patient acquisition within the first year.- Digital marketing & Social Media Executed successful digital marketing campaigns, resulting in increased online engagement and brand awareness.- Sales and Dispensing Provided expert.

• Team Management: Oversaw the recruitment, training and performance management of a dynamic customer service team
• Customer Support Strategy: Developed and executed customer support strategies aligned with the unique challenges within the betting industry, with a focus on providing efficient and knowledgeable support.
• Performance Metrics: Established and monitored key performance indicators (KPIs) to evaluate the effectiveness of the customer service team, utilizing data-driven insights to continually refine and improve customer.
• Crisis Management: Proactively managed and navigated crisis situations, ensuring a calm and effective response to customer concerns during high-demand periods or unexpected issues.
• Training and Development: Conducted ongoing training programs to keep the customer service team abreast of industry trends, product updates, and best practices
• Communication: Maintained open and clear communication channels with other departments, fostering a collaborative environment and ensuring an understanding of customer needs and industry developments.

Nottingham, England, United Kingdom

• www.mouriefragrance.com
• E-commerce Optimization: Implemented innovative e-commerce strategies to enhance the user experience, resulting in increased online sales and customer retention.Employed data analytics to identify trends and tailor.
• Direct Selling Success: Established and managed a robust direct selling network, recruiting a team of sales representatives. Implemented effective sales incentive programs, leading to increased direct selling revenue.
• Operational Efficiency: Implemented streamlined operational processes, optimizing inventory management, order fulfillment, and customer service. This led to improved efficiency and cost-effectiveness.
• Marketing and Promotion: Executed successful marketingcampaigns across digital and traditional channels, leveraging social media, micro influencers, and strategic partnerships. Monitored campaign performance and.

Nottingham, England, United Kingdom

- Responsible for managing a small team- Deliver successful Betfred sales campaigns- Working closely with the whole shop team to communicate and promote new Betfred products and marketing campaigns to increase sales for our shop- Admin duties- Cash control and banking procedures

Bachelor Of Arts - Ba, Business Management And Marketing

Activities and Societies: Student Representative for Business Management and Marketing 2021/22 Vice-president of the Mature Active.

Advanced Real Estate Training, Real Estate

- HMO Regulations and legal requirements - Property sourcing - Real Estate marketing - Property staging - Negotiations

Psychology