Md. Majaharul Islam Rana Email & Phone Number
Who is Md. Majaharul Islam Rana? Overview
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Md. Majaharul Islam Rana is listed as MERN stack developer at Artlit, a company with 4 employees, based in Dhaka, Bangladesh, Bangladesh. AeroLeads shows a matched LinkedIn profile for Md. Majaharul Islam Rana.
Md. Majaharul Islam Rana previously worked as Customer Service Associate at Bysl Global Technology Group and Customer Service Associate (Specialized Team) at Genex Infosys Limited. Md. Majaharul Islam Rana holds Bachelor Of Science - Bs. Computer Science And Engineering from Northern University, Bangladesh.
Email format at Artlit
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About Md. Majaharul Islam Rana
I am a results-driven professional with a unique blend of expertise in customer service and software development. As a Customer Service Associate, I specialize in delivering exceptional client experiences, managing high-profile customer relationships, and ensuring satisfaction through effective problem-solving and communication.In parallel, I bring a strong technical foundation as a MERN Stack Developer, proficient in MongoDB, Express.js, React.js, and Node.js. I am passionate about designing and implementing scalable, user-focused web applications that solve complex challenges and drive business growth.My dual experience enables me to bridge the gap between customer-centric insights and technical innovation, ensuring solutions that are both practical and impactful. I thrive in dynamic environments that challenge me to think critically, collaborate effectively, and deliver excellence.I am continually seeking opportunities to grow, contribute, and create meaningful value through a combination of people-first service and cutting-edge technology.Let’s connect to explore opportunities for collaboration and innovation.
Md. Majaharul Islam Rana's current company
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Md. Majaharul Islam Rana work experience
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Customer Service Associate
Current- Acted as the primary point of contact for high-profile clients, ensuring exceptional customer service aligned with the brand's prestige.
- Managed client inquiries and resolved issues promptly to maintain high levels of customer satisfaction and loyalty.
- Provided personalized recommendations and styling advice, leveraging deep product knowledge to enhance the client experience.
- Maintained accurate client records, tracked preferences, and ensured seamless communication for a tailored customer journey.
- Collaborated with sales, marketing, and operations teams to address customer needs and support brand objectives.
- Upscaled opportunities through proactive relationship building, enhancing customer retention and revenue growth.
Mern Stack Developer
Current- Develop and maintain web applications using the MERN stack
- Collaborate with front-end and back-end developers to define and implement innovative solutions.
Customer Service Associate (Specialized Team)
- Managed premium customer complaints and provided solutions within SLA.
- Maintained stakeholder relationships and collaborated with cross-functional teams.
- Mentored and guided team members to ensure excellence in service delivery.
- Consistently achieved key business targets.
- Meet agreed response time for specific queries or complaints.
- Responsible for the complaints regarding the network, product & including all after-sales and service.
Customer Service Associate (Specialized Team)
- Solving Problems and resolving conflicts.
- Managed premium customer complaints and provided solutions within SLA.
- Maintained stakeholder relationships and collaborated with cross-functional teams.
- Mentored and guided team members to ensure excellence in service delivery.
Customer Service Representative
- Ensure timely, accurate, and empathetic resolution of customer issues over phone.
Md. Majaharul Islam Rana education
Bachelor Of Science - Bs. Computer Science And Engineering
Diploma Engineering. Computer Science
Secondary School Certificate, Science
Frequently asked questions about Md. Majaharul Islam Rana
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What company does Md. Majaharul Islam Rana work for?
Md. Majaharul Islam Rana works for Artlit.
What is Md. Majaharul Islam Rana's role at Artlit?
Md. Majaharul Islam Rana is listed as MERN stack developer at Artlit.
Where is Md. Majaharul Islam Rana based?
Md. Majaharul Islam Rana is based in Dhaka, Bangladesh, Bangladesh while working with Artlit.
What companies has Md. Majaharul Islam Rana worked for?
Md. Majaharul Islam Rana has worked for Artlit, Bysl Global Technology Group, Genex Infosys Limited, and Digicon Technologies Ltd.
How can I contact Md. Majaharul Islam Rana?
You can use AeroLeads to view verified contact signals for Md. Majaharul Islam Rana at Artlit, including work email, phone, and LinkedIn data when available.
What schools did Md. Majaharul Islam Rana attend?
Md. Majaharul Islam Rana holds Bachelor Of Science - Bs. Computer Science And Engineering from Northern University, Bangladesh.
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