• Manages performance and daily operations of a team of recruiters/researchers, and directs them to meet/exceed goals defined with clients• Engage regularly with US-based clients, updating them on the progress and performance of the accounts, receiving and providing feedback on various aspects of the operation and the relationship and acting on required changes.• Develops and manages tactical sourcing and recruitment strategies, in partnership with the operations manager and client… Show more • Manages performance and daily operations of a team of recruiters/researchers, and directs them to meet/exceed goals defined with clients• Engage regularly with US-based clients, updating them on the progress and performance of the accounts, receiving and providing feedback on various aspects of the operation and the relationship and acting on required changes.• Develops and manages tactical sourcing and recruitment strategies, in partnership with the operations manager and client manager• Ensures successful implementation, continual operation and success of accounts, by collaborating with different work groups• Builds recruiters’ competencies in sourcing and recruiting, according to the needs of their industry/client • Responsible in maintaining a high energy, positive environment, low absenteeism, low attrition and high levels of employee satisfaction within the account.• Assists Client Managers and Operations Director in maintaining positive client relationships• Other duties include employee development, reports generation and analysis• Responsible for managing over-all operations for the account Show less