- Led a team of 78+ across 1000+ key‑account stores in KSA, ensuring 95% on‑time and under‑budget project delivery.- Achieved 100% JP compliance and increased productivity by introducing process improvements.- Boosted system compliance to 95% by implementing BI dashboards to monitor key metrics, improving data accuracy and transparency.- Defined project milestones with stakeholders, improving client satisfaction.- Leveraged data analysis to improve in‑store compliance, directly enhancing client satisfaction.- Designed BI dashboards to analyze merchandiser productivity and detect process inefficiencies, achieving a 30% boost in daily task efficiency.- Identified cost‑saving opportunities through critical data analysis, preventing major bill deductions.- Enhanced team efficiency by 30% by restructuring workflows, eliminating redundancies, and automating key tasks.- Developed a tracking system for out‑of‑stock ( OOS ) items, minimizing sales losses.- Delivered Shelvz training across departments and clients, increasing productivity by 15% through optimized system use.- Drove a 15% revenue increase for clients by providing actionable insights related to promotional activities and competitor analysis.- Conducted regional training, fostering a culture of continuous improvement.- Automated data processing with Python and Excel, reducing manual work by 20%.- Optimized route plans, cutting travel time and costs by 25%.- Partnered with Shelvz to improve software through feedback on enhancements and bug fixes.

- Produced high‑quality Software Requirements Specification (SRS) documents, increasing project clarity and reducing delivery time.- Prioritized and enhanced services in collaboration with stakeholders, resulting in a noticeable improvement in user satisfaction.- Restructured the admin panel to improve workflows, leading to a more intuitive user experience and optimized system performance.

- Developed APIs and unit tests for the See‑U CRM system.- Applied MVC, CQRS, and Mediator design patterns to optimize architecture, enhancing system maintainability- Leveraged expertise as a QA engineer to identify and implement improvements related to UI/UX, enhancing user satisfaction and overall system usability.- Developed report automation, saving 3‑5 hours daily for the team.