•Oversaw kitchen operations, managing 20 machineries to ensure exceptional food quality and safety standards, while handling procurement processes in collaboration with 3 suppliers to optimize inventory levels, ensure reliability, and reduce costs.•Recruited, led, and developed a team of 7 with 1 manager, enhancing overall leadership capacity.•Cultivated a positive organizational culture, emphasizing teamwork and continuous improvement, and conducted regular performance evaluations… Show more •Oversaw kitchen operations, managing 20 machineries to ensure exceptional food quality and safety standards, while handling procurement processes in collaboration with 3 suppliers to optimize inventory levels, ensure reliability, and reduce costs.•Recruited, led, and developed a team of 7 with 1 manager, enhancing overall leadership capacity.•Cultivated a positive organizational culture, emphasizing teamwork and continuous improvement, and conducted regular performance evaluations, providing constructive feedback to staff.•Created, communicated, and implemented the organization’s vision, mission, and strategic direction, establishing and executing both short-term and long-term goals aligned with company objectives.•Scheduled logistics to ensure timely delivery and efficient service, managing 25-30 daily orders with the support of 3PL (Third-Party Logistics) partners, while fostering strong client relationships through personalized catering solutions and outstanding customer service.•Developed and presented annual operating plans, including financial projections, for Board approval to ensure alignment with organizational goals, while ensuring all operations complied with relevant laws and regulations.•Represented the company in media and public events to enhance brand visibility and reputation, while identifying and leveraging marketing opportunities to direct the marketing team in achieving strategic goals.•Stayed informed about industry trends, continuously adapting to improve products and services, and maintained open communication with staff and Board of Directors about important updates and changes.•Oversaw the development and integration of web platforms, ensuring virtual POS systems were synchronized with the shop's operations.•Oversaw all stages of the marketing process, including photo shoots, ad creation for social media, audience targeting, budget management, website design and SEO, and crafting brand image and story. Show less

•Ensured the smooth operation of an average of 7 daily activities by managing 5 types of machinery and equipment, supervising 4 employees, and resolving daily conflicts to maintain operational efficiency.•Planned and scheduled all logistics activities, ensuring timely delivery of products to 10 restaurants by utilizing third-party services such as Uber and local logistics companies to manage high-volume, rapid orders.•Monitored and maintained high quality standards for all meat… Show more •Ensured the smooth operation of an average of 7 daily activities by managing 5 types of machinery and equipment, supervising 4 employees, and resolving daily conflicts to maintain operational efficiency.•Planned and scheduled all logistics activities, ensuring timely delivery of products to 10 restaurants by utilizing third-party services such as Uber and local logistics companies to manage high-volume, rapid orders.•Monitored and maintained high quality standards for all meat products, ensuring compliance with industry regulations and client expectations.•Proactively expanded the business’ market reach by acquiring new clients through a strategic approach that included leveraging TikTok for social media, utilizing personal connections, conducting physical visits, and delivering targeted sales pitches to newly opened businesses. Show less

• Collaborated closely with the Account Executive agent to supervise dealings with major supermarkets such as Spinneys, Carrefour, Monoprix, and Super Market Fahed, enhancing partnership relations.• Managed operations and conducted detailed monitoring of critical KPIs throughout the distribution chain to ensure sales targets were met.• Assisted in the development and implementation of strategic marketing initiatives aimed at boosting brand visibility and product availability.

• Led the development of comprehensive feasibility studies and crafted detailed financial plans, significantly increasing operational sustainability.• Orchestrated supply chain enhancements and operational streamlining, achieving a 10% improvement in efficiency.• Managed a diverse team, implementing training programs and incentives that enhanced productivity and morale.

• Provided comprehensive support to the agency manager, ensuring efficient daily operations and workflow optimization.• Utilized the IMS system to monitor client payments and issued timely warnings to agents, enhancing compliance and financial security.• Oversaw data management tasks, including data entry and error correction, to maintain high standards of data integrity and accuracy.• Supervised and mentored sales agents, monitoring their performance metrics and closing deals, to… Show more • Provided comprehensive support to the agency manager, ensuring efficient daily operations and workflow optimization.• Utilized the IMS system to monitor client payments and issued timely warnings to agents, enhancing compliance and financial security.• Oversaw data management tasks, including data entry and error correction, to maintain high standards of data integrity and accuracy.• Supervised and mentored sales agents, monitoring their performance metrics and closing deals, to improve team results and client satisfaction.• Conducted detailed market analysis to identify and adapt to structural changes and emerging trends, informing strategic decision-making. Show less