Majd Al Din Shams Email & Phone Number

Worcester Park, Gb

- Co-Designed training programs focused on e-commerce best practices, digital marketing, and business operations, enabling participants to launch and grow online stores.- Co-Developed and implemented onboarding processes for new program participants, ensuring a seamless and supportive entry into the e-commerce ecosystem.- Managed and tracked participant data, providing detailed progress reports and insights to optimize program effectiveness and outcomes.- Co-supervised the training and onboarding team to maintain the quality of the onboarding process, ensuring all necessary steps were taken to meet program targets and participant success rates.-Co-managed the workflow on the CRM system, ensuring efficient data management, participant tracking, and seamless communication across teams and participants.- Monitored and analyzed participant data, creating detailed progress reports and actionable insights to optimize program delivery and outcomes.

- Successfully coordinated different entrepreneurial projects that supported over 150 startups through tailored mentorship, incubation programs, and pre-seed grant activities- Successfully coordinated over 40 external short-term consultants, ensuring the delivery of high-quality training and mentorship programs tailored to the needs of early-stage entrepreneurs.- Maintained and elevated program quality, resulting in measurable improvements in participant satisfaction and startup performance.- Effectively managed project phases and timelines, delivering milestones on time and ensuring smooth transitions between program stages.- Facilitated connections between startups and potential funders to help secure investment and growth opportunities.

Bournemouth, England, United Kingdom

Oversee part of the retail team to ensure that operations and quality are up to company standards

Irbīl, Iraq

Main responsibilities• Manage training, consultancy and managerial aspects of Five One Labs intensive entrepreneurship programs (Incubation & Acceleration).• Leading Startup Support team day-to-day, and working together to enhance the team capacity.• Create and conduct innovative and interactive trainings on design thinking, core business aspects and entrepreneurship.• Conduct one-on-one consultancy sessions with entrepreneurs to develop their startups.• Designing entrepreneurial programs to support startups at different levels.Main Achievements while working with Five One Labs:- Designing and overseeing an acceleration pilot program that supported12 growth-stage startups.- Direct overseeing of a business incubation program with 18 startups.- Managing more than $50K as grant funding and product development fund to some startups in 2020. - Completing 3 Startups Incubators with +45 startups.

Erbil, Iraq

● Conduct innovative and interactive trainings on design thinking, business and entrepreneurshipin both English and Arabic;● Support entrepreneurs through different incubation and entrepreneurial programs with proper consultancy.● Support the development of new training sessions and webinars in both Arabic and English;● Develop and grow the entrepreneurship community in KRI, which includes workingprofessionals and entrepreneurs, program participants, and outside groups;● Support the procurement of materials and development of vendor partnerships;● Assist in the marketing outreach for Five One Labs training programs and events in Erbil;● Develop relevant marketing content, including blogs, one-pagers, and email campaigns aboutFive One Labs programs in Erbil.● Support the training team in translating Five One Labs’ English training curriculum into Arabic.

Erbil, Iraq

Teaching English in addition to Math and Science in English to students of different grades using national and international curricula. Moreover, I provide remedial classes for students who have difficulties in learning.

Damascus, Syria

I was contracted by Adventist of Relief and Development Agency (ADRA) as a Livelihood advisor in order to develop a manual for their pilot project (SSBG) and support them in the implementation. In addition, I develop for them a mechanism for measuring the progress in order to facilitate following up with the project indicators.Responsibilities Develop appropriate promotional steps to facilitate reaching the targeted beneficiaries. Develop mechanisms to ensure a proper selection of the beneficiaries based on the defined criteria. Develop a ToR for contracting external expert\ team of experts. Develop procedures related to the procurement of the grants assets. Develop procedures related to the monitoring of the businesses. Develop procedures related to conducting an impact\evaluation study.

Damascus, Syria

I started as a project officer of this project from the beginning of its pilot project in 2016. Year by Year, we improved the project, increased the target and worked with different donors and stakeholders.I was completely responsible of the implementation of the project and of supporting the project manager during the cycles of the project, starting from the need assessment phase, concept note and proposal, implementation, monitoring and finally the evaluation with the lessons learned. I was too a supervisor of the project team in three different governorates.Responsibilities:Participate in the preparation phase:- Plan and supervise the conducting of needs assessments.- Support PM in analyzing the data and in submitting the assessment reports.- Assist PM in the preparation of the project work plan.- Make scoring templates based on the vulnerability criteria.- Organize promotional campaigns for LH activities. Supervise the implementation of the project activities:- Visit the project locations and report findings to the PM.- Plan the weekly tasks for the fieldwork team.- Design the necessary templates (reports – impact study, etc.).- Prepare Terms of Reference (ToR) for contracting external service providers.- Participate actively in the selection process of beneficiaries. Assist in the logistical aspect of the project:- Prepare and submit the purchase requests.- Follow up with the distribution of income generating tools.

Damascus, Syria

Responsibilities:- Ensure communication and cooperation between all departments.- Assist in the correspondences with stakeholders: drafting, translating, filing and archiving.- Assist in HR & Administrative activities.- Follow up Travel Approval requests and make hotel reservation.- Update PUI staff contact list.- Arrange the Organization’s events: workshops, lunches, meetings, open days, etc.- Manage and maintain the meeting room schedule.- Collect data and legal regulation procedures from the Syrian Authorities that might be applied on PUI.- Organize and Maintain correspondence and documents Archiving and keep the Correspondences Tracking table updated.- Prepare initial list of staff daily attendance.- Translate documents upon requests.

Damascus, Syria

As VTFA, my work included following-up the progress of the project and report it to the management team. I became aware of the project indicators that should be achieved in order to reach the desired outputs.All in all, the different positions and tasks I was responsible of enriched my knowledge and practical experience of all the cycles and levels of projects. This made me quite aware of the projects goal and I was able to develop proper way in monitoring progress and evaluating the achieved work.Responsibilities Conduct needs and capacity assessments. Assist in the registration of potential beneficiaries. Monitor LH activities in the field and report progress to the project officer. Perform data entry duties related to applications, evaluations, impact studies, questionnaires, etc. Assist in following up the distribution of project and raining materials.

Damascus, Syria

Teaching English for general purpose to kids and adult students in courses of different levels.Curricula: New headway

Damscus, Syria

Teaching English and science in English to students of different grades using national and internationalcurricula. All the lessons were delivered by using audio-visual aids and Powerpoint presentations.

Damascus, Syria

Translating English Articles on different subjects on trainings and coaching into Arabic. In addition totranslation, I used to provide a summary of the articles with comments.My membership: http://www.edutrapedia.illaf.net/arabic/membership_details.thtml?u_id=6818

Damascus, Syria

Responsibilities Teaching English to young students in national and additional curricula of different levels.

Damascus, Syria

Responsibilities In charge of students’ registration for the different courses. Collect and archive the students’ personal documents. Follow up with the student’s payments. Conduct English placement tests for English courses applicants.

Syria / Damascus

In Al-Anwar Institute , We provide students with needed knowledge and information.There we teach students how to deal with their subjects such as ( English , French , Maths , Physics ...etc.We also go with our students step by step until they pass their exams and get the needed certificates which allow them to sign in universities .ResponsibilitiesTo enroll students in the most suitable classes which suit their levels and skills.I was also responsible for making a placement English test.BenefitsI learnt how to order and organize administrative information and how to add them to the archive.

Damascus, Syria

 Responsible of tennis balls store.

Master Of Science - Ms, Innovation Management & Entrepreneurship, 72

Master Of Business Administration - Mba, Business Administration And Management, General

Diploma In Educational Qualification, Education, Diploma

Bachelor'S Degree, English Language And Literature