• Providing cost reductions by optimization of AWS EC2 instances based on collected utilization metrics• Providing inventory reports and cost analysis of AWS cloud infrastructure• Meeting with stakeholders to collect input on AWS backup, monitoring, and instance scheduling requirements• Migration of Cloudberry and Commvault backups to AWS S3-IA storage• Encrypting AWS EBS volumes to meet General Data Protection Regulation (GDPR)• Office 365 / Exchange administration in a hybrid environment• Creating solutions documentation for import into ServiceNow IT Service Management System

• Responsible for building and maintaining post-sales relationships with Code42’s top-tier customers• Oversaw implementation, adoption, and integration of Code42’s Crashplan backup software at customer sites • Provided installation, configuration, and training to Crashplan administrators• Generated reports for customers utilizing Salesforce and custom templates• Installed Crashplan cloud-based installs utilizing Amazon Web Services (AWS)• Provided escalation support and troubleshooting for customer issues

• Architected, deployed, and administered CrashPlan Enterprise client backup for over 15,000 users• Administration and support of Airwatch Mobile Device management system• Managed new acquisition desktop hardware/software procurement with vendors • Administration of Altiris and Connected client backup solutions and MS SQL backend servers• Process improvement / Automation• VMware administration• Microsoft SCCM administration - hardware/software inventory, software deployment, patching, antivirus• System administration of Windows systems – File, Print, Active Directory, DHCP, DNS, SQL, Citrix, Sharepoint, IIS, MBAM• NetApp Filer administration• Providing troubleshooting and support for Cisco VPN connection issues• Acted as a liaison between IT and the Finance and Network Controller Business Units• Created technical solutions for Remedy helpdesk system • Trained IT and helpdesk staff for various operational tasks and procedures• Set up network and client hardware/software for remote office locations• Provided IT Executive support

• Implemented and supported Teamcenter Product Data Management System• Oracle database administration• System administration of Windows, and Solaris servers and workstations • Software distribution using scripts and Wise packaging software• Set up corporate firewall and VPN. Configured FTP and IIS web servers• Monitored network traffic and bandwidth for virus outbreaks and intrusion detection• Supported various engineering/CAD applications including upgrades and network licensing• Created custom Visual Basic programs to support engineering and manufacturing departments

• Performed custom installations of TREND SNMP network reporting software on Unix/Linux and Windows servers• Produced custom SQL scripts as needed for database manipulation• Created custom ATM, Frame-Relay, Router, and Switch utilization reports for clients• Enabled and configured SNMP protocol for routers, switches, and servers• Installed and configured Apache and IIS Web servers

• Deployed Microsoft Systems Management Server to the enterprise which included setting up a test lab and architecting a deployment strategy across a multi-domain, mult-site network with over 9000 users• Created WinInstall/WISE installer packages and setup scripts for various applications• System administration of Windows servers• Migrated Windows NT multiple domains to a Windows 2000 Active Directory Structure• Deployed and configuring SureSync replication across 50 servers worldwide

• System administration of Windows NT, SUN OS, Solaris, and HP-UX servers and workstations• Developed software distribution scripts for various applications• Performed OS upgrades and patches to meet Y2K compliance• Configured remote dial-in modem systems and applications• Tested and evaluated various software packages• Provided user support and training for networking, hardware and software troubleshooting

• Designed solar array assemblies and various tooling fixtures for satellite power source systems• Performed research and development and quality assurance for solar array assemblies• Standardized drawing methods for the Solar Array Products Department• Tested and evaluated various software and hardware systems• Trained employees in the use of AutoCAD, UNIX, Windows, and various software operations