Majed Masoud Email & Phone Number

Dubai, Ae

- Led cross-functional collaboration on strategic initiatives for sales growth and market expansion, aligning efforts with product management goals for comprehensive planning and market analysis.- Served as a crucial liaison between the solutions division and technical department, tailoring customized solutions and adeptly gathering requirements to ensure optimal client satisfaction and support product management objectives.- Inspired and led teams in the wireless domain, consistently… Show more - Led cross-functional collaboration on strategic initiatives for sales growth and market expansion, aligning efforts with product management goals for comprehensive planning and market analysis.- Served as a crucial liaison between the solutions division and technical department, tailoring customized solutions and adeptly gathering requirements to ensure optimal client satisfaction and support product management objectives.- Inspired and led teams in the wireless domain, consistently exceeding KPI targets. Demonstrated prowess in performance analysis and driving heightened productivity, essential for effective product management.- Organized daily workloads efficiently, optimizing task allocation and resource utilization, showcasing strong project management and process improvement capabilities—integral qualities in product management roles.- Resolved team-related challenges, cultivating a cooperative work environment, showcasing adept conflict resolution—an invaluable asset in stakeholder management, a pivotal aspect of product management.- Assisted customers in engineering mobile access networks for 2G, 3G, and 4G technologies, demonstrating technical expertise applicable to system analysis and business process improvement.- Maintained customer networks through regular health checks and contingency planning, ensuring network reliability and continuity. Applied risk assessment and mitigation skills relevant to product management.- Managed the implementation of cutting-edge technology, staying abreast of industry trends, and highlighted proactive approaches for product management and continual system enhancement. Show less

Amman, Jordan

- Designed and operated BSC/RNC/OSS networks, contributing to the overall efficiency and reliability of the wireless infrastructure.- Led data configuration, commissioning, integration, troubleshooting, and maintenance of new and swap sites for GSM, WCDMA, and LTE technologies, resulting in seamless roll-out and network optimization.- As the main technical point of contact, handled and resolved complex technical issues, showcasing strong problem-solving skills and a deep understanding… Show more - Designed and operated BSC/RNC/OSS networks, contributing to the overall efficiency and reliability of the wireless infrastructure.- Led data configuration, commissioning, integration, troubleshooting, and maintenance of new and swap sites for GSM, WCDMA, and LTE technologies, resulting in seamless roll-out and network optimization.- As the main technical point of contact, handled and resolved complex technical issues, showcasing strong problem-solving skills and a deep understanding of wireless technology. Show less

- Directed a team of 12 Network Operations Center (NOC) engineers overseeing the monitoring and configuration of RAN, core, and TX networks.- Document and update NOC processes, procedures and policies according to work demands.- Manage to generate incident reports by maintenance team and distribute to all concerned parties.- Setup the OLA between operation and other teams.- Design the Notification and escalation Matrix according to Fault severities.

- Responsible for front/back office planning, commissioning, maintenance, expansion, cutover, rehoming, upgrade and monitoring of WiMAX & RAN telecoms network elements (RNC, BSC and BTS levels).- Alarm monitoring and complete fault management of BSS/RAN & Core Network.- Guarantee right methods for network health and consistency checks.- Track and highlight major incidents and abnormal network trends and identify threats on.