● Completed ongoing agreements for +40k AED with well-known corporates, such as: ADIB, FAB, Omega Insurance Brokers LLC, Oman Insurance Company...etc.● Generated +50 new leads through my first month from the GCC.● Cold calling/Warm calling new leads, prospects and old prospects to communicate our services and packages rates.● Retained clients by providing them the needed assistance and insight over our upgrading levels.● Reported day-to-day updates on potential clients over LACRM.

● Sold/Upsold +300k AED worth of several luxury goods & jewelry items to +50k clients from all over the globe, especially the GCC.● Sealed deals for luxury goods to non-profit organizations and traders with +500k aed.● Followed up with undelivered/abandoned/returned shipments with +85% success rate of conversion ending up with attaining positive feedback.● Successfully handled and solved +500 complaint cases with 95% satisfactory rate.● Lead generation through outbound/inbound WhatsApp chats - Instagram DMs - Cold messages - Email marketing.● Handled tickets on Gorgias platform and managed customers info. and orders on Shopify.

● Setting up, installing and reinstalling Operating Systems, connecting PCs to network and fixing their several errors. ● Fixed Kiosk machines thereby connecting them to servers. ● Correlated and synchronized attendance machine with computers throughout network.