Majid Farimani Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

• Exceptional Customer Service: Daily interaction with customers through building a client-base relationshipalong with efficiently handling daily inquiries, resulting in selling over 150,000$ in three months.
• Merchandise optimization: Merchandising all Black, Green, and Orange label pieces through unboxing,organizing, and reporting for both the stock room and shop floor.
• Proactive Report Management: Conducted individual meetings with both manager and team lead to gatherfeedback regarding the most selling pieces, displaying the sales, and daily selling reports.
• Application Training and Support: Assisted new staff in navigating various applications regarding cash out,returning, and emailing process as well as working with Excel sheet, resulting in improved workflow.
• Warehouse Handling: Assisted in semiannual warehouse handling and inventory checking, which led to atransparent report of the past six months items’ report.

Tehran Province, Iran

• Optimized Windows Autopilot: Deployed configuration profiles along with utilizing policy sets via dynamic groups through MECM and configuring company branding via Azure AD, led to have fresh devices to be ready to go.
• Securing Devices: Utilizing Intune to robust devices’ security by preventing personal devices from accessing company resources, removing unchecked devices, creating compliance policy as well as update rings for.
• Monitored Devices’ Health: Utilized Intune’s endpoint analytics to diagnose and report devices’ startup performance along with proactive remediations, resulted in precise diagnose of the devices as well as notifying.
• Proactive Issue Management: Conducted individual meetings with both managers and employees to gather feedback and anticipate potential problems, minimizing disasters, security breaches, and machines' slow performance.
• Optimized Hardware Procurement: Provided consultation to managers on acquiring new hardware, peripherals, gadgets, and applications, leading to improved staff productivity and saving up to 20,000$.
• Application Training and Support: Assisted over 50 employees in navigating various applications, cybersecurity practices, and data protection, resulting in improved workflow and increased user satisfaction.

Toronto, Ontario, Canada

Tehran, Tehran Province, Iran

• Efficient Network Implementation: Procured and implemented network requirements, optimizing cable lengths and deploying security measures, leading to 150$ cost reductions and enhanced network security to prevent.
• Reliable Network Communication: Configured switches via Ethernet cable and Putty, implementing various configurations and protocols, resulting in reliable network communication with low traffic and a high-end security.
• Cost-Effective Internet Service Plan: Selected the most efficient Internet service plan, configured the router, and set up a VPS (Virtual Private Server), achieving 30$ monthly cost reduction and reduced ping for.
• Network Troubleshooting Expertise: Utilized CLI tools such as traceroute, ipconfig, nslookup, and netstat to troubleshoot network connection problems, replaced old cables, and eliminated communication obstacles between.
• Proactive Maintenance: Scheduled weekly check disks, full Anti-virus scans, and hard drive defragmentation on all machines, optimizing computer speed, improving hard drive health, and preventing the existence of.

Tehran, Tehran Province, Iran

Successfully implemented network security for a group of computers through network and file sharing, as opposed to installing Anti-virus on each machine individually, and proactively monitored data and log files, resulting in substantial cost savings and significantly bolstering machines' security.Actively interacted with the manager, embracing new.

Post-Secondary Diploma, Computer Systems Networking And Telecommunications, B+

Activities and Societies: • Participated in the 10th Annual Tech Fair at Centennial College, showcasing technical expertise and.

Bachelor'S Degree, Computer Science

Associate'S Degree, Computer Software Engineering, A+

Activities and Societies: • Graduated as one of top 20 prominent students in university of Tehran Sama