Majid Barghi is the founder of the DrCRM group, which focuses on customer relationship management consulting and training. He has developed a model for “Designing and Implementing a Customer Relationship Management System,” which he elaborates on in his book, “Nabze Moshtari”. He teaches this model in specialized MBA and DBA courses at business schools.He graduated in Industrial Engineering from Iran University of Science and Technology and continued his postgraduate studies in Business Management with a focus on Marketing. He served as an executive expert on the “Rooyesh” program on Radio Eghtesad for a year and has appeared as an expert on the “Rahesh Ine” programs on the Amoozesh TV channel.He has advised dozens of reputable companies such as Maadiran Group, Hafez Brokerage, Fadak Five Star Trains, Fanap Tech, Darya Hamrah, Goldis Tile, Ava Center, and more. In addition, in the field of teaching various CRM knowledge and skills, he has collaborated with large organizations such as Digikala, Snap Trip, Kaleh, Meraj Airlines, Golestan Group, Isfahan Refinery, Saman Bank, Persia Khodro, Atieh Hospital, Steel Alborz, Entekhab Group, and more.