Majid Rabadi Email & Phone Number

• Design and implement programs that statistically improve multiple departments overall efficiency by administering new techniques to ensure the series of activities required to complete tasks is achieved in a less labor intensive methodology while reducing labor costs• Manage and lead Logistics, Distribution, and Operations improving quality by 38%, cutting costs by 22%, significantly reduce manufacturing production costs and lead times• Effectively communicate and route team members to reach destinations at a timely manner and alert all parties of delays, technical issues, changes in route and/or cancellations • Maintained overall operations; i.e., create and execute marketing strategies, identify opportunities for cost reductions and revenue increase, and maintain documentation of daily procedures • Responsible for the coordination and distribution of $30,000-$50,000 worth of product per vehicle, in addition, to view, review and modify invoices via Smartsheet software • Serve as a liaison between company, sales and contractor stakeholders by ensuring financial work is processed and billing/payments are verified • Provide unfailingly, exceptional customer service, support, and resolution with a professional, courteous attitude amongst stakeholders and staff

• Organized and processed member accounts, sales, and customer assistance to achieve retail sales revenue • Led and inspired staff and clientele through coaching and conflict resolution, while formulating policies and procedures• Marketed and promoted business within community by focusing on incentives and benefits of an overall healthier lifestyle• Tailored custom workouts for clients with medical deviations and setup personal routines • Prioritized responsibilities and adhere to deadlines in high volumes• Administered detailed instruction to improve customer experience guaranteeing satisfaction, establishing rapport and client retention• Maintained and recorded inventory levels, membership sales, and other pertinent information correlated with business operations on a day-to-day basis• Manage daily operations scheduling employees and delegating work to ensure proper coverage and administrative services

• Administered weekly fitness assessments and led clients through skill development training• Counseled and evaluated member needs by assisting in achieving fitness goals, proper nutrition and exercise habits • Attained facility targets by promoting and recruiting new members leading an increase in club sales • Scheduled and supervised weekly meetings to inform and keep staff up to date on performance requirements , maintaining client retention, and accomplishing customer satisfaction goals • Articulated a defined action plan based on current time data analysis to deliver optimal customer experience• Maintained optimum physical condition to motivate and better serve clientele • Managed documentation of member files keeping them updated and accurate • Hired, trained, and mentored top customer service agents and front end staff

Bachelor'S Degree, Kinesiology And Exercise Science

Associate'S Degree, Kinesiology And Exercise Science