We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.• Responsible for managing customer calls, providing support and guidance to customers, and resolving issues. • Communicate with customers via phone, email and chat and making sure customer is satisfied with the services. • Provide knowledgeable answers to questions about product, pricing and availability.• Answering inbound calls, respond to ticket and chats with solutions.• Work with internal departments to meet customer's needs.

Ampcus Inc., headquartered in Chantilly, Virginia is certified by SBA, USPAACC, WBENC. VMSDC as a leading 8(a), Minority and Women owned Professional services and Staff Augmentation firm. Our repeat business rate with our various clients has been remarkable and the extension of contracts with various clients stands testimony to our high commitment levels. Ampcus is proud of our high employee retention rate thereby ensuring that the work performed at our various client sites is smooth and efficient at all times.•Seeks, interviews, assesses, reference checks and places contract employees that completely satisfy the client requirements.•Builds contract employee workforce through ads, career fairs, Internet relationships and other sources.•Builds sales prospect pool through careful applicant G2’s, Internet research, and networking.•Takes personal responsibility for and meets all individual activity goals and Sr. Recruiter productivity targets asdefined by manager and assists the rest of the recruiting team to reach their goals•Actively participates in all team meetings; actively shares ideas and concepts.•Communicates with clients regarding specific job orders, candidate submittals and other candidate matters(conference calls, etc...)•Plays an active role in developing goals for new Recruiters though leadership and guidance.•Ensures new Recruiters are knowledgeable on how to use and set up their databases (ensures databaseintegrity)•Continuously explores new recruiting sources, job boards, and forums to assist the recruiters in growing theircandidate pools.•Continuously explores new prospects and business leads to assist the sales team grow their client pools.•Actively participates in networking groups and other business and community programs to increase skill knowledge.•Diligently pursues a broad and deep understanding of all aspects of your division, your core competencies/skill sets, and our company as a whole.