Structure and communicate knowledge about artificial intelligence in an educational and engaging way.Develop course material, including slides, exercises and quizzes.Test and evaluate course material.

As a Senior Solution Advisor and a part of the Agillic Solutions Excellence team, I’m responsible for maintaining a close relationship with our customers and Partners. We live to identify, enable, and fulfil opportunities and to gain the most value from the Agillic platform.My main areas are:• Solution Excellence – Doing workshops and custom training to enable Agillic customers and partners to utilize the platform. Finding suitable solutions that reflects the customers business… Show more As a Senior Solution Advisor and a part of the Agillic Solutions Excellence team, I’m responsible for maintaining a close relationship with our customers and Partners. We live to identify, enable, and fulfil opportunities and to gain the most value from the Agillic platform.My main areas are:• Solution Excellence – Doing workshops and custom training to enable Agillic customers and partners to utilize the platform. Finding suitable solutions that reflects the customers business and help them evolve and achieve success using Agillic.• Pre-sales – supporting the Sales Team during the sales process by helping to identify opportunities and creating demos of the platform and that makes the potential customer see solutions for their business through the Product.• E-learning Platform - scope, managing the process, coordination and development of the Agillic E-learning platform. Show less

Agillic is a Danish founded software company that deliver a cloud based SaaS solution for Marketing Automation. As a Customer Success Manager my main goal was to help strengthen the position of Agillic in the market through enablement and retention of new and existing customers.By engaging customers and through their development and implementation of Customer Success, my responsibility was to ensure the customers optimal or increased use of the Agillic platform. Based on insight, I… Show more Agillic is a Danish founded software company that deliver a cloud based SaaS solution for Marketing Automation. As a Customer Success Manager my main goal was to help strengthen the position of Agillic in the market through enablement and retention of new and existing customers.By engaging customers and through their development and implementation of Customer Success, my responsibility was to ensure the customers optimal or increased use of the Agillic platform. Based on insight, I worked in coordination with the commercial goals Agillic has for the individual customer.• Identify and analyse uplift potential for contract renewals• Recommendation of best practices in Agillic according to the clients business case• Engage customers around the Agillic platform and guide them to utilize the functionalities• Create planletters to followup on status meetings and ensure the expectations of the customer• Create and update Account plans for each customer• Do health check on accounts to identify early warnings and avoid risks that can lead to churn• Voice of the customer from support cases to development of new product features Show less

My main responsibilities as CRM Campaign Specialist at TV 2 PLAY is to ensure that the dialogue campaigns leads to a positive effect on engagement and retention, to prevent churn of existing customers.• Planning and development of day-to-day campaigns based on targeted segmentation• Ongoing effect measurement and monitoring of campaign response• Designing the dialogue architecture for trigger-based 1:1 campaigns• Coordination and quality assurance of design and development… Show more My main responsibilities as CRM Campaign Specialist at TV 2 PLAY is to ensure that the dialogue campaigns leads to a positive effect on engagement and retention, to prevent churn of existing customers.• Planning and development of day-to-day campaigns based on targeted segmentation• Ongoing effect measurement and monitoring of campaign response• Designing the dialogue architecture for trigger-based 1:1 campaigns• Coordination and quality assurance of design and development of templates• Coordination and quality assurance of content for email, microsites, SMS and mobile push• Wireframing of dialogue programs and customer journeys• Raised the average effect of dialogue campaigns with 2-3% compared to control group• Raised the average open rates on email campaigns with 10%• Raised the quality on segmentation and tightened up targeting of customer groups• Raised engagement for higher click-rates on email campaigns Show less

Responsive is a leading Customer Engagement Agency operating with predictive marketing, digitalcommunication and marketing automation. Based on advanced scoring models and data mining, they create data-driven engaging customer programs with intelligent communication build on complex flows of real-time data.As a Project manager at Responsive I helped our clients drive projects within web- and dialogue based communication which involves and engage the receiver across media and… Show more Responsive is a leading Customer Engagement Agency operating with predictive marketing, digitalcommunication and marketing automation. Based on advanced scoring models and data mining, they create data-driven engaging customer programs with intelligent communication build on complex flows of real-time data.As a Project manager at Responsive I helped our clients drive projects within web- and dialogue based communication which involves and engage the receiver across media and communication channels.• Planning and preparation of budgets and project plans.• Estimation of time and resources for project assignments.• Ongoing coordination, reporting and follow up with clients and creative.• Coordination of efforts between the design, development and testing.• Establishment and implementation of testing and quality of solutions.• Handling, evaluation and completion of the projects. Show less

Agillic operates with digital agencies located in Denmark and UK, to build innovative and results yielding integrated multichannel campaigns through CLM (Customer Lifecycle Management).• Project Management• Advices on configuration and integration of campaigns in Agillic Dialogue, e.i. reporting, tracking of user interaction in Agillic Dialogue and web and clarification of marketing strategies cross channels• Campaign configuration• Wireframing and preparation of campaign… Show more Agillic operates with digital agencies located in Denmark and UK, to build innovative and results yielding integrated multichannel campaigns through CLM (Customer Lifecycle Management).• Project Management• Advices on configuration and integration of campaigns in Agillic Dialogue, e.i. reporting, tracking of user interaction in Agillic Dialogue and web and clarification of marketing strategies cross channels• Campaign configuration• Wireframing and preparation of campaign documentation• Coordination of technical integration and data exchange Show less

Agillic works with digital agencies located in Denmark and UK building innovative and results yielding integrated multichannel campaigns. As a Partner Product Specialist I advice partners and clients about campaigning and implementation in Agillic Dialogue. I help them utilize Agillic's products and the various communication channels. My primary tasks is to provide support and training for configurators and developers, as well as preparation of User Guides, Campaign planning and educational… Show more Agillic works with digital agencies located in Denmark and UK building innovative and results yielding integrated multichannel campaigns. As a Partner Product Specialist I advice partners and clients about campaigning and implementation in Agillic Dialogue. I help them utilize Agillic's products and the various communication channels. My primary tasks is to provide support and training for configurators and developers, as well as preparation of User Guides, Campaign planning and educational materials. Show less

Medicsport is the second largest distributor of fitness and aerobic equipment in Denmark. I was responsible for the graphic design and maintenance of Medicsport's graphical marketingand communication solutions.The marketing solutions included brochures, product pages with facts, posters, direct mails, advertisement, online newsletters, business cards, packaging design, marketing material for fairs such as banner and product magazines.

Project Manager on Arla's global online concept and visual identity. Coordinating communication between developers, the customer and graphical designers. Responsible for the test-planning and implementation of the Arla CMS. The project involved the development of arlafoods.dk and arlafoodsingredients.com along with coordinating and supporting with content implementation in the CMS system for the following countries; SE, UK, CA, US, RU, ES, NL, PL, DE, and GR.

Documenting and researching in Second Life as a project manager for IBM with Innovation lab and Computer World as partners. Internal and external speaker concerning IBM activities in Second Life.

IBM CCR – Corporate Community Relations with focus on interaction between IBM own developed computer games for learning purposes. These games were meant for University students, museum – history learning, teaching school children about science, documenting the impact of these games and their learning capability. Held a course in simple 3D development during IBM's technology event for Woman in technology.

I assisted with various tasks in the sales department.