Mak Abella Email & Phone Number

• Assistant Vice President & Head of Enterprise Architecture | April 2023 – Present
• Ensure alignment of technology strategy and business strategy. Identify and execute programs andcapabilities that will help Mynt realize its business goals.
• Work with different stakeholders in defining the architectural blueprint, principles, and technology roadmap of Mynt, along with a recommended governance and execution strategies.
• Evaluate technologies and processes, and recommend strategies for operational and cost efficiencies, improved productivity, best in class performance, and overall quality of the Company's product and services.
• Collaborate with other architects and engineering leads to design and implementscalable, resilient system architectures.
• Research, evaluate, and develop prototype for emerging technologies and formulate the execution and adoption strategy for the Company.

Philippines

• Safeguarded the group's medium and long term strategic positioning through technologyleadership and continuous transformation
• Defined operational strategy and liaised with HR on culture, values, and organization
• Provided technical expertise, strategic planning and recommendations to executivemanagement for new technologies and network applications in response to businessneeds
• Worked with internal partners to evaluate and design the group's enterprise architecture
• Applied appropriate design principles and methodology to ensure cost-effective andoptimal use of resources and technology without jeopardizing network integrity
• Drove the implementation of the 5-year technology strategy through managing/coordinatingthe annual budgeting process for technology

Philippines

Focused on developing and executing an outcome-based transformative journey for our customers and for our company. Leading innovative minds that builds creative solutions relevant to enabling business transformation.

Makati, Philippines

Innovate with customers and co-create fit for use solutions to provide insights and foresight to their business, promote information-driven decision making, and enable higher speed-to-value by turning information assets into true competitive advantage.Leading a group of dedicated business analytics professionals in helping customers meet their.

• Partners with Business Unit executives, leaders, and customers in defining, prospecting, and forecasting valuable business opportunities, initiatives and strategies then, collaborates with IT solution group and.
• Strengthened business’ resiliency by developing and implementing the Company’s first Disaster Recovery and Emergency Communication System which resulted to a more efficient business continuity processes and an improved.
• Owned the delivery of a business solution, involving process re-engineering and technology application, which enables leadership team to access the right information at the right time thus, improving decision making.

Philippines

• Administers, operates, and maintains standards for communications and networking technologies (voice, data, video, etc.) and all associated governance controls. Coordinates activities and tasks associated with running.
• Led the perfect delivery (on time, within scope, within budget) of High Availability Network Program which increased Company’s end-to-end network availability from 93.82% to 99.5%. Total cost of ownership for the.
• Led the delivery of Company’s radio communications transformation by redesigning the whole radio infrastructure and converting from the existing analog to a digital system. Engaging in a subscription model that is.
• Served as the technical lead for networks in the migration of Company’s email platform from an on-premise Lotus Notes email system to a cloud based Google Apps for business.
• Worked as a consultant to the project team in the optimization of Company’s network security through vulnerability assessment and implementation of next-generation network security solutions.

• Provides extended IT support to end-users and ensures proper computer system operations following the ITIL standard for incident management, problem management, and change management.
• Managed the team in the absence of immediate superior, ensuring manpower support 24/7 and maintaining the Service Level Agreements.
• Conducted performance reviews and coaching sessions with the team members.
• Contributed in presenting business proposition to prospected clients.
• Supported issues pertaining to Windows platform, SAP, Voice over IP, Identity Management, Encryption Facility, HP-OVSD, Remedy

• Provides complex technical support to clients via email, phone, and remote connectivity. Possesses deep understanding of the organization's products and services, and provides guidance to less experienced team support.
• Managed Priority 1 incidents related to servers, data centers, and Tape/Libraries for customers in Asia Pacific including Amcor and Roche among others.
• Provided communication updates for Priority 1 incidents to customer executives.
• Created and maintained accounts in Active Directory, and Cognos Cubes.

• Responsible for building system-level test automation, and execute automated and manual tests on different networking protocols. Each release must be verified to be highly stable, scalable, and performing optimally.
• Formulated and built extensive test cases and methodologies verifying functionality and features, identifying defects and areas of optimization, and applying innovative software testing methodologies.
• Developed test software using UNIX, TCL, Expect, Perl and provided deep understanding and technical knowledge on networking protocols (RIP, IS-IS, OSPF, BGP, MPLS).