Maureen Akal

Maureen Akal Email and Phone Number

Registration and Housing Manager | Customer Service and Efficiency in Registration Technology @ InterAct.Events
Long Beach, US
Maureen Akal's Location
Largo, Florida, United States, United States
Maureen Akal's Contact Details

Maureen Akal work email

Maureen Akal personal email

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About Maureen Akal

As a Registration & Housing Manager at Interact.events, a leading event and marketing company, I managed all aspects of housing and registration for events ranging from 100 to 3,000 attendees. With over 10 years of experience in this role, I have developed strong competencies in building and maintaining relationships with hotel partners, creating and developing registration sites that ensure a seamless and positive experience for attendees, and working with clients to meet their event goals and objectives.I also excel at streamlining processes, reducing costs, and providing excellent customer service for all attendees. I am proficient in various registration and housing programs, such as Eventbrite, Your Membership, proprietary systems and Passkey. I enjoy finding ways to improve efficiency and quality while delivering memorable and impactful events. My mission is to provide innovative and cost-effective solutions for complex event needs and to create lasting impressions for attendees and clients alike.

Maureen Akal's Current Company Details
InterAct.Events

Interact.Events

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Registration and Housing Manager | Customer Service and Efficiency in Registration Technology
Long Beach, US
Website:
interact.events
Employees:
4
Maureen Akal Work Experience Details
  • Interact.Events
    Housing And Registration Manager
    Interact.Events Jan 2015 - Present
    Manage registration and housing for large conferences. My strengths are in streamlining the pre-conference and on-site registration process to ensure attendees have a seamless registration experience before and at the conference. This includes building the registration site and ensuring it is properly embedded into client event website, managing payments, and providing customer service for all attendees. Registration is the first line of contact for attendees so it's critical it goes smoothly to ensure a successful program from beginning to end. Housing management is managing the hotel contract for the conference sleeping rooms. Managing the room block to ensure there is adequate inventory of sleeping rooms on a daily basis. Providing the client with weekly reporting to ensure their goals are met. Hire and train on-site staff to ensure a quick and easy registration experience for attendees providing exceptional customer service.
  • Short'S Travel Management
    Registration & Housing Manager
    Short'S Travel Management May 2023 - Mar 2024
    Indianapolis, In
    Management of all aspects of housing and registration for NCAA large meetings and events, scaling from 300-3,000 attendees. Hotel contract management, including relationship building, attention to detail, and streamlining processes to continually improve efficiency and customer service.Creation, development and management of registration sites to ensure seamless registration experience for attendees.Working with the NCAA to ensure event goals are met and attendees have a positive experience at their events.
  • Coast To Coast Conferences And Events
    Conference And Housing Manager
    Coast To Coast Conferences And Events Jun 2013 - Dec 2014
    Long Beach, Ca
    Provide excellent customer service, meeting and conference management for conferences with 500+ hotel room nights, from pre-planning to on-site execution of events to CTC's clients in alignment with client objectives and goals. CTC provides clients with site selection, registration, meeting management, and more as a full service destination meeting management company for destinations across the United States. Proficient in registrations programs Reg Online and Your Membership, as well as the hotel room management program, Passkey.
  • South Bay Professional Association
    Co-Chairman, Training Committee
    South Bay Professional Association Jan 2012 - Jun 2013
    Torrance, Ca
    Coordinate, design and facilitate training classes and workshops associated with pursuing employment opportunities. Through training classes and workshops provide improved member job searching skills, such as resume writing, interviewing techniques, networking, writing skills, branding and marketing. Topics included LinkedIn, Creating A Work Portfolio, Targeted Resume Writing, Interviewing Skills, The Verbal Business Card and more.Designed and implemented a Job Club Support group for SBPA members to collaborate on solutions to job searching issues and challenges to improve member job searching techniques.Trained members to facilitate classes to improve their presentation and public speaking skills.
  • Herbalife
    Event Coordinator Consultant
    Herbalife Feb 2012 - Mar 2012
    Los Angeles, Ca
    This was an amazing contract opportunity to work on Herbalife's annual global President's Summit which attracted over 4,000 participants. Managed event logistics activities related to the President’s Summit which included sourcing vendors, meeting material logistics, food and beverage coordination and analysis, credentials, shipping and receiving to ensure a seamless and organized experience for all attendees and staff.Developed an efficiency improvement document to leave as a reference for future events to streamline planning processes.
  • Bp North America
    Learning & Development Program Coordinator
    Bp North America Jul 2007 - Aug 2011
    Greater Chicago Area
    Program Planner for the Learning & Development Team of the Integrated Supply and Trading business unit of BP North America. This team worked to develop the staff of the front, middle and back office. Major responsibilities included coordinating all on-site and off-site development courses, management of the regulatory mandated training for the staff to ensure compliance with BP’s consent order. In conjunction with the consent order, also manage all employee systems requests. Customer service for the training enrollment system utilized by all staff to track mandatory training requirements. Global lead as the system administrator for the training enrollment system to ensure standardization for operating procedures across all regions.
  • Andrew Corporation
    Sales And Marketing Assistant / Event Coordinator
    Andrew Corporation Mar 2006 - Mar 2007
    Weschester, Il
    Compiled the weekly Marketing Dashboard Report, managed on-site and off-site events and meetings, expense analysis, budget management and onboarding new sales staff. Org chart updates and global event calendar.
  • Wilson Sporting Goods Co.
    Meeting And Event Planner, Racquet Sports
    Wilson Sporting Goods Co. 1991 - 2003
    Managed all on-site and off-site meetings and events for the Racquet Sports division. Coordinated sales meetings, trade shows, road shows, product launches, corporate training, customer briefings and any on-site meeting requests. Managed all logistics of events from planning to post-event responsibilities to ensure events ran on time and on budget. Responsibilities included negotiating hotel contracts, air and ground travel, off-site venues, catering, audio visual requirements, on-site coordination, expense management and agenda management.

Maureen Akal Skills

Event Management Training Event Planning Management Team Building Budgets Program Management Customer Service Trade Shows Project Management Project Planning Time Management Meeting Planning Strategic Planning Public Speaking Contract Negotiation Negotiation Analysis Teamwork Process Improvement Logistics Networking Research Strategy Staff Development Team Leadership Sourcing Employee Relations Leadership Development Logistics Management Strategic Partnerships Plannning Onboarding Brand Awareness Passkey Quickbooks Expense Management Efficiency Trade Show Planning Training Coordination Budgeting Business Process Improvement Agenda Management Registration Management Micosoft Office 2010 Reg Online Vta Eventbrite Superuser

Maureen Akal Education Details

Frequently Asked Questions about Maureen Akal

What company does Maureen Akal work for?

Maureen Akal works for Interact.events

What is Maureen Akal's role at the current company?

Maureen Akal's current role is Registration and Housing Manager | Customer Service and Efficiency in Registration Technology.

What is Maureen Akal's email address?

Maureen Akal's email address is ma****@****hoo.com

What is Maureen Akal's direct phone number?

Maureen Akal's direct phone number is +156299*****

What schools did Maureen Akal attend?

Maureen Akal attended Depaul University, York Community High School.

What are some of Maureen Akal's interests?

Maureen Akal has interest in Social Services, Sports And Travel.

What skills is Maureen Akal known for?

Maureen Akal has skills like Event Management, Training, Event Planning, Management, Team Building, Budgets, Program Management, Customer Service, Trade Shows, Project Management, Project Planning, Time Management.

Who are Maureen Akal's colleagues?

Maureen Akal's colleagues are Adrea Pino.

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