Makara Sou Email & Phone Number

Burbank, California, United States

• Oversee all aspects of final spot delivery • Manage video deliverables by alerting production of any issues and concerns, and they are added to the database• Discuss inspection results with those responsible for products, and recommend necessary corrective actions.• Tracks progression of asset ex. Converting, Cuts, colouring, etc…• Ships content to vendors and inform client of what assets they can expect of receive • Knowledge of video/audio code, frame rates, aspect ratios, and production work-flows

Burbank

· Work collaboratively to ensure all audio and video elements have been fully QC’d prior to submission·Trainer for new employee on specs and workflow for different clients· Work with editorial software including Final Cut, Adobe Creative Suite (Premiere, After Effects, Audition, Media Encoder), Avid and Pro Tools· Discuss inspection results with those responsible for products, and recommend necessary corrective actions.· Manage video deliverables by alerting production of any issues and concerns, and they are added to the database· Coordinate and communicate video elements are encoded and reviewed with project time-lines· Write up report of found issue of materials to send to client· Knowledge of video/audio code, frame rates, aspect ratios, and production work-flows· Strong knowledge of sound, dialogue and music editing and mixing work-flow

Burbank

· Inspect, test, and sample materials or assembled parts or products for defects and deviations from specifications.· Observe and monitor production operations and equipment to ensure conformance to specifications and make or order necessary process or assembly adjustments.· Discuss inspection results with those responsible for products, and recommend necessary corrective actions.· Discard or reject products, materials, and equipment not meeting specifications.

United States

. Keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times· Mentor Customer Support Specialists to help them understand more complex issues· Understanding varied and complex product configurations and support customers through various means of communication including: email, phone, chat, forums and social media · Thorough understanding of the product and the ability to effectively trouble-shoot, escalate issues· Familiar working with automated system monitoring applications across large networks· Communicate to Global Customer Support and Dev Support teams keeping clients and management informed· Collaborate with various departments (sales, implementation, I.T.) to scope product configurations and participate in product development · Supports internal clients with system admin tasks and product knowledge expert advice.

Glendale

- Evaluating,recommending and implementing testing tools and methodologies.- Supporting Software Development Life Cycle processes by reviewing and documenting bugs and design issues.- Test, tune, debug and suggest the detailed refinements that ensure the quality and play ability of the finished product- Look for programmed bugs - spelling mistakes, localization problems, graphical or audio glitches, and also any copyright issues

Glendale

- Quality Assurance and Certification Technicians- Ensuring all of Disney Nintendo titles meet standards required by Nintendo- Identification of the product covered by companies certification

Glendale

- Interpret data, analyze results using statistical techniques and provide ongoing reports- Acquire data from primary or secondary data sources and maintain databases/data systems- Identify, analyze, and interpret trends or patterns in complex data sets- Maintains client confidence and protects operations by keeping information confidential- Determines changes in physical database by studying project requirements; identifying database characteristics, such as location, amount of space, and access method.