Customer Service Team Lead
Current- Assess the needs of internal and external consumers and vendors; provide assistance with inquiries; resolve client complaints; accurately interpret and process multiple detailed and complex tasks.
- Prepare reports and assist with account analysis and invoice processing; perform weekly auditing and filing; provide assistance with complex issues and make recommendations for effective action to be taken on a.
- Perform warehouse loading, residential, and commercial moving activities including packing, assembly/disassembly; and transportation services.
- Train, coach, and supervise a team of between 15-30 employees and offer problem-solving techniques, as well as prepare weekly employee schedules.