Miriam Karlin (She/Her) Email & Phone Number

Nashville, Tennessee, United States

Nashville, Tennessee, United States

At Klara, my initial areas of focus are formalization of a product planning process; from problem statement to ensuring successful betas and launches. I work continuously with not just the Product team, but Engineering, Support, and Product Marketing to ensure both our build and post-build processes are streamlined and informative. I also manage the Product team’s transition to SAFe and PI Planning; putting in place workflows and frameworks to allow the team to perform at their highest capacity. I am responsible for the Klara Confluence wiki to ensure transparency among cross-functional teams. I’m responsible for running readiness reviews and creating feedback loops that are effective and timely. I oversaw a complete revamp of Product and Engineering team communication to ensure tighter collaboration on development lifecycles and managed the complete overhaul of our Productboard usage to ensure the team was using the tool to its fullest capacity.

Nashville, Tennessee, United States

As the Product Operations Manager, I build, own, and constantly improve processes around the product team to help with planning, insight, communication, roadmap building, and initiatives tracking. I’m responsible for understanding key product development, marketing, and operational processes, with a focus on consistency, coordination, measurement, and visibility. I work directly with multiple internal departments to ensure our customers can launch smoothly, that our products fit their needs, and that our customer’s feedback shapes how our products operate. My key areas of focus include product launch processes, roadmap communications, facilitation of usability labs/studies, and acquisition of relevant user data and insights.

Greater Nashville Area, Tn

At VerityStream I am responsible for the vision, strategy, and implementation of technology, service, and content products that support a customer’s provider solutions initiatives. To achieve this, I work closely with internal departments; to define and implement the products’ vision and roadmap, assure attainment of projected sales, revenue and customer satisfaction goals, and align activities across all departments with Verity’s organizational strategy and goals.Through close collaboration with development, consulting and sales teams, I ensure that the right products are built for our customers. I also serve as the "onsite" liaison between Verity and HealthStream, allowing each company to share ideas and processes freely.

Greater Nashville Area, Tn

Greater Chicago Area

My role is to build a bridge between the engineering and product teams in order to prioritize vendor integrations and increase efficiencies to improve brands identity footprint. I've worked to develop reporting standards for ID contributions, giving us visibility into our effectiveness and lower costs. I keep the process streamlined and continue to improve how we bring on new vendor integrations for Signal's identity management solution.

Greater Chicago Area

I worked with my book of clients to ensure that they were utilizing the full breadth of the OpinionLab solution and collaborated on work arounds for any gaps in the product. This in turn drove positive renewal rates and broad adoption of the platform throughout a client’s organization.

Greater Chicago Area

By being knowledgeable of all facets of client utilization of the Kenshoo Search Management platform I was able to drive client retention and foster new business growth through organic client referrals. By fully understanding of the client’s business goals, I was successfully able to anticipate future needs and determine the ideal solution. To help drive platform innovation and capture market opportunity, I partnered closely with the product development, technical account management and sales teams.

Greater Chicago Area

Established positive ROI on Paid Search investments by performing paid search optimizations and compiling weekly budget reporting. I ensured that my client’s account was managed properly by collaborating with ad serving vendors. Ensured that clients saw value in our SEO offerings by performing technical site audits and keyword research and analysis.

Greater Chicago Area

Increased brand awareness by managing the process of website revamp and relaunch. Improved organic visitors to site by composing all website copy and managing website content in addition to designing new sales collateral. Improved lead generation by building a Public Relations campaign including new product launches and trade show attendance as well as working with trade publications for advertising placement and award submission.

Part of a team that generated $7.5 million in event sales in 2009 as well as assisted in the planning and execution of the Modern Wing opening events. Responsible for event reporting and competitor analysis. Managed the event planning and scheduling for over 800 internal events.

Bachelor Of Science, Hospitality Administration

Graduated Cum Laude

Product Management

Product Development process including: User interviewing and personas MVP Wireframing Metrics and OKRs

Html & Css And User Experience.

Develop web pages in HTML and CSS. Terminology and syntax of HTML and CSS Common HTML elements and their semantic value Best practices.

Graduate Certificate, Integrated Marketing

Coursework: Public Relations in Marketing Insights and Opportunities in Social Media Branding Your Company or Client Promotional Marketing.