Makayla Biggs Email & Phone Number

Toronto, On, Ca

Toronto, On, Ca

• Successfully recruited 140+ employees to join Alectra• Develop & maintain strong relationships with all stakeholders internally & externally to develop sourcing strategies to meet business needs • Provide exceptional customer service to ensure a positive and welcoming environment • Effectively support full recruitment cycle: from utilizing headcount to identify vacancies, develop sourcing strategy with the business, prepare & design job postings, source & background check applicants, create interview guides, draft offer letters and outline onboarding. • Consistently reviewing procedures to streamline processes for improved efficiency• Effectively multitasked numerous projects, multiple recruitment requests while prioritizing accordingly to meet required deadlines• Track recruitment KPIs, pull and analyze monthly reports to continuously improve the branding strategy • Adapt and learn HRIS systems quickly and efficiently• Support the team with identifying the needs of the business, collaborating to determine solutions• Developing strong presentation & training skills, ensuring to deliver clear & concise information• Provided guidance to the business on employee relation matters, recruitment, contract/ collective agreement interpretation and administration.• Collaborate on policy & procedure review to ensure documents remain up to date. Also, Develop and review team communications• Accurately review headcount reports with Finance to ensure the budget is maintained, review and verify invoices

Mississauga, Ontario, Canada

Recognized for displaying dedication and providing quality work, consistently learning and adaptive to new procedures. Support 1500+ employees Successfully conducted student EHRC project: resulted in advancement of student and $100K+ annually savings for Alectra Utilities• Develop rapport and accountability by providing operational support on all aspects of co-op recruitment• Effectively assist in recruiting and staffing activities: sourcing applicants, building onboarding packages, arranging interviews, & drafting letters (leaves, offers, extensions,)• Prepare and revise Co-op/ Summer Student job descriptions to accurately reflect qualifications• Provide support, administration and knowledge on group benefits, pension, leave management and unionized pay progressions• Coordinate & attend career fairs, liaison to schools & information sessions• Consistently strive to timely communicate with all stakeholders to promote effective planning• Comply to company policies and procedures along with adapt to Alectra’s core values and culture• Actively recommend opportunities for improvement along with document Alectra procedures ensure a streamlined approach• Comprehend the importance of accurately updating data in all HRIS systems• Frequently update & maintain HRIS: merit increase, promotions, protect confidential personnel files and update organizational charts• Constantly ensuring compliance to all legislative, health & safety policies standards and procedures

Toronto, Ontario, Canada

Toronto, Canada Area

• Engage with over 40 clients per hour, resulting in satisfied customer experience • Computing client’s bills, which result in detailed explanations • Constantly keeping parking lot organized which results in controlled work environment • Provide hundreds of clients with detailed directions, which ensures every customer leaves with confidence• Ensuring station is locked up and organized completing closing duties before leaving.

Mississauga, Ontario, Canada

HR Coordinator Duties

• Created a welcoming and positive environment, which resulted in building client relationships• Maintain product knowledge and sustain sufficient inventory, which always resulted in maximizing each sale• Upholding a clean and organized work station which maximized on customer satisfaction • Engaging with 10s of people within an hour which resulted in valuing feedback, troubleshooting/ problem solving and client rapport• Answering all phone calls providing information and engaging with callers to secure a potential sale. • Maintaining order and organization of all files, inventory is up to date. Ensuring all closing duties are complete. Documents are sent to head office along with the whole store is locked up before leaving.

Brampton, Ontario

• Engage with hundreds of people per shift, consulting fashion choices and preferences. Recommending different ideas increasing customer satisfaction. • Maintaining a clean and organized section throughout the shift, which results in a polished work environment.• Restocked shelves and racks to ensure maximize sales