• Project Management: Organized communications, supported progression, analyzed learnings, and developed recommendation for tentative company project.• Work Process Improvement: Connected with necessary individuals, executed process improvements, and determined communication strategy for continued implementation of improvements.Reapplication Analyzation: Benchmarked with colleagues from different locations within the international company to understand current successful work processes.• Receptivity: Quickly learned new skills and concepts, applying new knowledge to each project.• Adaptability: Assessed different perspectives and generated new ideas for moving forward when proposed solutions were deemed unfavorable.

• Customer Centric: Delivered customer experience by maintaining visual standards, discerning customer needs, engaging in selling, and handling customer situations (questions, returns) with a “solve for yes” approach.• Results driven: Actively participated in all store selling goals and events while supporting the leadership team in achieving sales and operational goals.• Authentic: Reflected interest in the PacSun brand by through adherence to the Employee Appearance Guidelines and by demonstrating a willingness, aptitude and initiative to learn about product, brands and trends.

• Leader and mentor: Directed multiple K-6th grade classrooms through STEAM projects requiring standard and atypical tools and technologies to complete.• Innovator: Leveraged the Galileo Innovation Approach (GIA ®) to inspire design thinking with an innovator’s mindset - be visionary, be courageous, be collaborative, be determined and be reflective.• Confident in approach to product design: Routinely designed products through goal identification, idea generation, creation/design, testing, evaluation, and refinement/redesign.

• Self-motivated: Drove primary research to determine efficacy of new laboratory equipment.• High work ethic: Despite a virtual work option, selected to conduct research onsite and spent 20-40% more time in office than all other interns and most full time employees.• Highly adept: Quickly able to operate lab equipment and conduct research unassisted.• Strong communicator: Adapted communication specifically to colleagues and superiors.• Effective and sought after team member: Worked cross-functionally to test research claims and report findings in both written and oral presentations. Offered a role at Henkel for future internships and full time employment.

• Receptive to Training: Exceeded new hire training milestones by earning 95% proficiency within the first week of training and continued to outpace peers in work completed.• Proficient multi-tasker: Maintained service levels while managing no fewer than five simultaneous interactions.• Creative problem solver: Leveraged outside research to troubleshoot difficult customer inquiries.• Strong communicator: Adapted communication specifically to customers, colleagues and superiors.• Motivated and reliable: Ambitious employee sought after to accept additional assignments due to consistent high quality work and positive attitude. Typically worked 25% more than scheduled.