Makayla Johnson, Ms Email & Phone Number

Denver, CO, US

Denver, CO, US

Houston, Texas, US

• 𝘖𝘥𝘺𝘴𝘴𝘦𝘺 𝘚𝘱𝘢𝘤𝘦, 𝘓𝘓𝘊 𝘴𝘱𝘦𝘤𝘪𝘢𝘭𝘪𝘻𝘦𝘴 𝘪𝘯 𝘤𝘶𝘵𝘵𝘪𝘯𝘨-𝘦𝘥𝘨𝘦 𝘳𝘦𝘴𝘦𝘢𝘳𝘤𝘩 𝘢𝘯𝘥 𝘥𝘦𝘷𝘦𝘭𝘰𝘱𝘮𝘦𝘯𝘵 𝘪𝘯 𝘢𝘦𝘳𝘰𝘴𝘱𝘢𝘤𝘦 𝘵𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘺 𝘢𝘯𝘥 𝘴𝘱𝘢𝘤𝘦 𝘦𝘹𝘱𝘭𝘰𝘳𝘢𝘵𝘪𝘰𝘯.Reports to the Lead Software Engineer while leading and designing flight engineering projects.
• Developed detailed simulations to test flight software requirements, considering various scenarios and edge cases; identified potential issues, and mitigated them before deployment, increasing the reliability and.
• Enhanced the internal website to interact with diverse simulation data sets; led to an improvement in the accessibility of data for engineering teams, fostering informed decision-making in the development, and testing.
• Integrated existing simulation tools and databases into the website, optimizing data retrieval and updating processes; introduced customizable features and data visualization, allowing engineers to discern and.
• Collaborated with software engineers and system architects to document and analyze intricate flight software requirements; resulting in streamlined testing procedures and ensuring safety through strict adherence to.
• Augmented project outcomes by enhancing and improving teams' access and utilization of simulation data, facilitating informed decision-making; contributed to the overall efficiency and effectiveness of project.

Winston-Salem, NC, US

• 𝘊𝘗𝘚 𝘱𝘳𝘰𝘷𝘪𝘥𝘦𝘴 𝘪𝘯𝘯𝘰𝘷𝘢𝘵𝘪𝘷𝘦 𝘴𝘰𝘧𝘵𝘸𝘢𝘳𝘦 𝘴𝘰𝘭𝘶𝘵𝘪𝘰𝘯𝘴 𝘧𝘰𝘳 𝘭𝘢𝘸 𝘦𝘯𝘧𝘰𝘳𝘤𝘦𝘮𝘦𝘯𝘵, 𝘧𝘪𝘳𝘦 𝘴𝘦𝘳𝘷𝘪𝘤𝘦𝘴, 𝘢𝘯𝘥 𝘦𝘮𝘦𝘳𝘨𝘦𝘯𝘤𝘺 𝘮𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 𝘢𝘨𝘦𝘯𝘤𝘪𝘦𝘴 𝘵𝘰 𝘦𝘯𝘩𝘢𝘯𝘤𝘦 𝘱𝘶𝘣𝘭𝘪𝘤 𝘴𝘢𝘧𝘦𝘵𝘺 𝘰𝘱𝘦𝘳𝘢𝘵𝘪𝘰𝘯𝘴.Served directly under the Manager of Research Development, and.
• Spearheaded the development of a feature-rich website using Angular framework to showcase a diverse range of products; collaborated with the client to understand business goals, resulting in a highly interactive.
• Designed and implemented a MongoDB database tailored to the project's needs; conducted thorough analysis and testing before presenting the client with a highly performative, scalable, and flexible data storage.
• Developed an intuitive and visually appealing user experience through responsive design using Angular components and directives; ensured optimal viewing experiences across various devices, enhancing user engagement and.
• Partnered with cross-functional teams to integrate the MongoDB database with the project's backend, ensuring smooth data flow and efficient application performance; resulting in enhanced data retrieval capabilities and.

Philadelphia, PA, US

• 𝘊𝘰𝘮𝘤𝘢𝘴𝘵 𝘥𝘦𝘭𝘪𝘷𝘦𝘳𝘴 𝘩𝘪𝘨𝘩-𝘲𝘶𝘢𝘭𝘪𝘵𝘺 𝘵𝘦𝘭𝘦𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴 𝘴𝘦𝘳𝘷𝘪𝘤𝘦𝘴, 𝘪𝘯𝘤𝘭𝘶𝘥𝘪𝘯𝘨 𝘪𝘯𝘵𝘦𝘳𝘯𝘦𝘵, 𝘤𝘢𝘣𝘭𝘦 𝘵𝘦𝘭𝘦𝘷𝘪𝘴𝘪𝘰𝘯, 𝘢𝘯𝘥 𝘥𝘪𝘨𝘪𝘵𝘢𝘭 𝘷𝘰𝘪𝘤𝘦 𝘵𝘰 𝘳𝘦𝘴𝘪𝘥𝘦𝘯𝘵𝘪𝘢𝘭 𝘩𝘰𝘮𝘦𝘴 𝘢𝘯𝘥 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴𝘦𝘴. Reported directly to the Engineering Manager. Partnered with the.
• Strengthened communication channels between employees and security teams, rewrote processes for accessing and managing parking needs; increased organizational efficiency and transparency, fostering better collaboration.
• Collaborated on an Azure project, utilizing TypeScript, Node.JS, ASP.NET Web API, HTML, and MySQL to develop a software solution while executing technical expertise throughout the project lifecycle.
• Utilized SQL to generate detailed reports on badge access levels, enabling seamless data export to Excel files; streamlined reporting processes, enhancing data accessibility and informed decision-making, and.

Denver, Colorado, US

• 𝘊𝘜 𝘪𝘴 𝘢 𝘳𝘦𝘯𝘰𝘸𝘯𝘦𝘥 𝘶𝘯𝘪𝘷𝘦𝘳𝘴𝘪𝘵𝘺 𝘬𝘯𝘰𝘸𝘯 𝘧𝘰𝘳 𝘪𝘵𝘴 𝘴𝘵𝘳𝘰𝘯𝘨 𝘦𝘮𝘱𝘩𝘢𝘴𝘪𝘴 𝘰𝘯 𝘵𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘺, 𝘪𝘯𝘯𝘰𝘷𝘢𝘵𝘪𝘰𝘯 𝘪𝘯 𝘢𝘦𝘳𝘰𝘴𝘱𝘢𝘤𝘦 𝘦𝘯𝘨𝘪𝘯𝘦𝘦𝘳𝘪𝘯𝘨, 𝘢𝘯𝘥 𝘢𝘵𝘮𝘰𝘴𝘱𝘩𝘦𝘳𝘪𝘤 𝘳𝘦𝘴𝘦𝘢𝘳𝘤𝘩.Served as Lead Researcher and supported the Environmental Engineering Department in.
• Conducted data cleaning from various sensors, ensuring accuracy and reliability; performed statistical analyses, including ANOVA, Spearman, Principal Component, Linear Regression, and Random Forest, on.
• Administered data analysis programs in R, optimizing for accuracy and real-time updates, while enhancing current data logs, and providing precise and timely information; ensured accuracy for subsequent research by.

Longmont, Colorado, US

• 𝘋𝘰𝘤𝘬𝘦𝘵𝘭𝘺 𝘪𝘴 𝘢 𝘭𝘦𝘢𝘥𝘪𝘯𝘨 𝘤𝘰𝘶𝘳𝘵 𝘢𝘱𝘱𝘦𝘢𝘳𝘢𝘯𝘤𝘦 𝘱𝘳𝘰𝘷𝘪𝘥𝘦𝘳, 𝘧𝘰𝘤𝘶𝘴𝘪𝘯𝘨 𝘰𝘯 𝘵𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘺 𝘵𝘩𝘢𝘵 𝘦𝘯𝘢𝘣𝘭𝘦𝘴 𝘭𝘢𝘸 𝘧𝘪𝘳𝘮𝘴 𝘵𝘰 𝘨𝘳𝘰𝘸 𝘵𝘩𝘦𝘪𝘳 𝘦𝘤𝘰𝘴𝘺𝘴𝘵𝘦𝘮 𝘣𝘺 𝘴𝘵𝘳𝘦𝘢𝘮𝘭𝘪𝘯𝘪𝘯𝘨 𝘥𝘰𝘤𝘬𝘦𝘵𝘴.Reported to the Operations Scrum Master and provided operational, client.
• Liaised daily between clients and attorneys to ensure nationwide coverage, optimizing pricing agreements; recruited and onboarded new attorneys, delivering exceptional customer service via phone, email, tickets, and.
• Designed customized reports and dashboards to identify cost-saving opportunities and measure operational team performance; utilized SQL coding to meet manager needs and enhance the team's ability to make data-driven.
• Increased revenue by 12%, improving key performance indicators including mean time to cover and percent lost to cover; played a pivotal role in reporting bugs, creating user stories, and diagnosing system faults to.

• Orchestrated meticulous monthly, quarterly, and annual SOWs for diverse client portfolios, ensuring clarity and alignment in project scopes.
• Spearheaded streamlined invoicing processes, guaranteeing accurate and timely monthly invoice issuance for seamless financial operations.
• Crafted dynamic ad hoc reports and presentations for executive teams and business stakeholders, facilitating informed decision-making and strategic insights.

Armonk, New York, NY, US

• Answered 50+ calls daily, creating tickets to record technical issues and requests. Diagnosed and resolved problems. Escalated issues as necessary.
• Applied advanced diagnostic techniques to identify problems, investigate causes, and recommend solutions for Microsoft Windowsoperating systems, mainframe, file management, profile, and Active Directory issues.
• Provided first point of contact support to end users with professionalism, timeliness, and accuracy. Receiving and responding to customers via the ServiceNow ticketing system, phone, email, chat, text and web based.

Framingham, MA, US

• Engaged with customers to assess and understand print/marketing needs. Advised, sold, and configured marketing previews in under 10 minutes.
• Maintained constant communication with team members and leadership by sharing data about the status of products, the queue, and wait times for service and repairs. While having 90% of products ready in an hour.
• Educated customers about product features, accessories and service plans to aid in recommending best options for each individual while upselling to meet key business metrics. Achieving sales and customer service.

Sandy Springs, Georgia, US

• Exercised conflict resolution skills, addressing customer concerns with either machines or service. Delivered prompt, friendly service tocustomers. Ensuring food was prepared in under 1 minute.
• Oversaw the onboarding experience for new employees including education on all aspects of position and department policies, ensured correct detail with customers and technique.
• Maintained 99% order accuracy, while promptly greeting and serving customers. Maximizing service workflow during peak hours. Managecash flow transaction accuracy, register readouts and a balanced cash till.
• Sustained an accurate inventory record of store. Organized produce and product shipments upon arrival. Sustained clean, sanitized and well organized food preparation zones.

Master Of Science - Ms, Data Science

Bachelor Of Science - Bs, Computer Science

High School Diploma