Makayla Moreno Email & Phone Number

Toronto, On, Ca

Etobicoke, Ontario, Canada

● Developed and executed a content strategy, leading to a 45% increase in organic lead generation, while efficiently managing production timelines and orders.● Oversaw a range of administrative functions, such as client registration, answering phone calls, addressing client inquiries, generating reports, and managing various office files and records, which improved customer relations by 60%.● Organized events for customers with promotional videos, websites, and art collaborations that customers could participate in with a 90% success rate.

Toronto, Canada Area

● Managed orders and payments for customers, handled cash, debit and credit card transactions for customers, keeping a calm demeanor under a high-stress situation. ● Provided excellent customer service with quick thinking and time management skills of refunds or damage queries, fostering a positive shopping experience.● Proactively anticipated both management and customer needs to provide the necessary support in order to ensure their seamless and positive experience.

Us & Canada

● Sent invitations to clients online via email and calls, did personal selling, networked with other partners and business groups, and wrote follow-up messages to clients in a friendly and personalized manner.● Updated office data into the CRM system in an in a regular and accurate manner, maintaining well-organized records to respond swiftly to various administrative needs. ● Maintained office equipment/supplies by monitoring stocks, anticipating requirements, and placing orders when necessary for seamless day-to-day business operations.

Bachelor Of Commerce - Bcom, Marketing, Graduate

Bachelor Of Fine Arts - Bfa, Fine And Studio Arts, First Year