• Serve as contact for employee relations for 85 companies with workforces of 3,000 employees advising onperformance management, terminations, and legal compliance to ensure smooth HR operations• Advise and manage leaves of absence, FMLA leaves, administrative leaves, and terminations• Consult with managers on how to proceed with matters of performance, discipline, and cause for terminations• Assist with creating handbooks, advise on policies to be created based on current laws and business practices• Preform benefits administration including enrollment, qualifying life events, deductions, COBRA administration• Spearheaded and Create training for creating an effective performance review and creating effective goals.o 6 high level Managers to cascade to their teams• Facilitate Sexual Harassment Training• Review Performance Improvement Plans and sit in on delivery for support and guidance• Review policies and procedures to keep the business units compliant to their own policies and procedures.• EPLI Employment Practices liability insurance – If an employee files a wrong termination/discrimination.o Harassment cases. Work with the attorneys to solve these cases for the companyo Research and ensuring documentation is in order allowed the last case to go from 45K to 6Ko Employee advocate

• Collaborate with team to create annual enrollment benefits presentation, and monitor completion by associates• Assist with full cycle hiring to include completing phone screening, interviews, and reference checks• Complete onboarding, issuing equipment, accepting appropriate documents for completing I-9 forms• Conduct exit interviews with departing employees, collecting data for improvement and company equipment• Assist payroll department with investigating discrepancies on timecards, communicating them to management• HR Generalist work—supported 500 employees

• Processed Salesforce tickets generated by the sales team and troubleshot errors to restore job postings• Fostered relationships with small business owners to help them reach their new hire goals• Provided phone and chat support to external HR representatives inquiring about billing discrepancies• Collaborated with operations teams to streamline and improve processes to ensure client satisfaction

• Maintained confidential records of performance reviews, disciplinary actions, and compensation in HRIS• Revised and conducted new hire orientation, providing information on company resources, benefits, and policy• Assisted payroll processing, communicating any discrepancies to upper management to ensure timely accuracy• Completed full cycle hiring to include completing interviews, sending offer letters for signature by DocuSign• Spearheaded a process to create resource binder for each department leadership to assist with worker’scompensation, FMLA, performance plans, benefits, etc. to assist with frequently asked questions

• Managed court and day to day operations overseeing 10 direct reports.• Conducted new hire orientation on court practices, statutes, company resources, and benefits information• Processed court documents and performed quality assurance checks based on state rules and statutes• Assisted with reviewing resumes, scheduling and conducting interviews, and contacting references• Tracked performance reviews and assessed needs for performance improvement plans• Completed the daily, monthly and quarterly reconciliation of the court’s financial accounts