Cared for patients in a micro hospital setting from the accompanying Emergency room.

Cared for patients in either the ICU or in PCU with critical illnesses at Kaiser Permanente Moreno Valley

Travel registered nurse caring for patients with critical illnesses in the CPICU at SUNY Upstate Medical Center.

Adding assistance and expertise to hospitals in need of additional staffing throughout the country.

Pursuing a Bachelor's degree at Grayson College's RN - BSN program.

*Consistently worked with management and supervisors to assure trained associates were available for staffing to meet production needs.*Successfully trained and prepared 227 associates to become PIT operators on various apparatus for the peak season in one month for the last two years.*Implemented a program for associates to become PIT ambassadors who improve associates' job-related skills by utilizing skill drills and safety audits.*Supported the updating of PMVs and PIT certification of associates and managers in accordance with operational and safety standards

*Effected the overall guest experience by answering telephones and taking orders in an efficient yet welcoming manner while using suggestive selling techniques.*Assisted in the monthly administrative duties by maintaining monthly inventories of guest loyalty amenities, hotel amenities, as well as troubleshooting issues between the kitchen and the guest.

*Conducts interviews via telephone and in person of respondents for the Census Bureau.

Consistently ensured customer packages were delivered on time by loading packages onto appropriate trailer in an extremely fast paced environment.

Operated various equipment in a regional communications center; coordinated and responded to all emergency (911) calls from the public in accordance with federal, state, and local guidelines. Position required constant contact with the public in stressful situations that require good judgment, considerable tact, and calmness

*Successfully supervised 25 partners to drive and direct the flow of business in a high volume coffee bar.*Continuously developed all partners for advancement while maintaining cash and food handling standards. *Maintained operational ordering while delivering the highest standards of customer service.

Supervised 40 call center agents, scheduling, payroll administration, call center metric reporting, meeting sales goals for the department, maintained third party vendor relationships, scheduled training sessions for sales staff, liaised with the third party warehouse to monitor and ensure shipping standards were being met, while coaching and mentoring the staff