Makenna Becker Email & Phone Number

Rochester, New York, United States

Rochester, New York, United States

Rochester, New York Area

Executed multiple roles in this position required to maintain/expand a growing office, increase employee satisfaction, and administer policies and procedures effectively.Event Coordinating Duties:Booked and managed travel (flights, hotels, transportation) for 100+ employee company and guests in conjunction with Concur application.Facilitated entire bi-monthly MediSked Bootcamp training week. Charged with venue and catering coordination, set-up and teardown for events.Created special employee events, both external and internal. Facilitated all interoffice meal orders, deliveries, and set-ups.Managed all bookings within allocated budgets. Office Manager Duties in all 5 buildings and 3 locations:Identified and organized office spaces needing restructure.Composed and managed ordering inventories (for both supplies and equipment).Responsible for arbitration and fulfillment of office requests.Inspected office practices, created “green” initiatives, and implemented.Fulfilled Human Resource duties including:Administered new hire onboarding process. Conducted monthly expense report, monthly employee benefit reconciliation report, weekly internal newsletter.Specialized research and analysis projects (sabbatical data, workspace data, and unlimited PTO policy data).

Rochester, Ny

Successfully carry out front desk operations, back office operations, and general office duties, as well as stepping in as interim Office Manager in a high practice chiropractic office. All while dynamically maintaining patient comfort, privacy, and safety.Diligently provided administrative support with phone calls, schedules, mailings (electronic included), etc.Conducted weekly, biweekly, and monthly reports for maintaining patient accountsKnowledgeable with chiropractic insurance coding and processesResponsible in processing patient inquiries, billing and payment confidentiallyPhysically and emotionally assisted patients Experienced use and troubleshooting of:Titronics Tytron ThermographyCone Beam Computed Tomography (CBCT)ChiroTouch softwaresSuccessfully managed office inventory and ordering Interim Office Manager (May/June 2018) duties: (Duties continued after this time period)running office events (including Mother’s Day and Father’s Day events)training and supervising coworkers maintaining patient account and finances

Rochester, Ny

Provided outstanding, one-of-a-kind party experience in an entertaining and safe environment with educational messages about our environment, the animals in it, and how we affect it.Leading and training a team of 3 specialized Birthday Party Hosts Ensured quality service through assigning proper Hosts and party packages to specific size and age groupsManaged 5 room schedules for up to 6 daily Birthday Parties with other zoo events, with use of specialty software AltruManaged and maintained inventory of Birthday Party operationsProviding animal safety and education in handling, as well as knowledge of animal comfort and safetyCoordinated with Sales Operation Staff, Family Programs Coordinator, Zoo Keepers, Docents, Interpretation Team, and Security establishing controlled efforts between Birthday Parties and other Zoo events

Elevated office lobby of high-end financial firm with opulent greeting experience to clientele and guests. Assisted in administrative duties, while maintaining clientele privacy and confidentiality.Effortlessly managed all incoming calls on 8 line phone systemMaintaining multiple schedules of 4 Chief Financial Advisers and 2 shared office conference roomsFollowed and abide by Security and Exchange Commission's (SEC) guidelinesResponsible for office inventory and orderingManaged physical file maintenance project of over 2,000+ clientsRunning quarterly and weekly financial reports, as well as a daily check logWorking and adapting specialty softwareSpecifically Packman, DocuWare, MorningStar

Rochester, New York Area

Provided secure and exceptional financial service by helping maintain and improve Member’s accounts, all while living and exemplifying ESL’s core values.Maintained secure and detailed opening and closing operations for the branchResponsible for cash handling and cash drawer, attaining balanced drawer and cash machine at end of each business day