Mark Ferdinand Garcia Email and Phone Number

• Develop relationships and discuss contract & permanent hiring needs with companies to arrange meetings with key decision-makers.• Communicating with clients via Phone, Email, and LinkedIn to spark new client relationships.• Review job boards, social medias, and other platforms to attain leads.• Conduct initial phone outreach to arrange meetings between companies and our Business Managers.• Call through clients and contacts daily to discuss how Bolt-On Recruitment can assist with their hiring needs.• Communicate efficiently with Business Managers to discuss client meetings and pipeline.• Stay informed about industry trends and market conditions within the sector.• Ensuring all required information is added and updated on the database.

• Responsible for building and managing a team of Recruiters• Managing the end-to-end recruitment delivery, and working closely with internal and external stakeholders directly on their recruitment demands.• Building sustainable relationships with internal and external stakeholders• Work on turnaround time for each role as per SLA and continuously look at driving a higher degree of quality

• Start up co-founder• Managed end to end operations of the company including client relations, negotiations and sales closing• Created and authored most of the policies and processes of the company• Managing the end-to-end recruitment delivery, and working closely with internal and external stakeholders directly on their recruitment demands.• Building sustainable relationships with customers and investors

• Responsible for building and managing a team of Recruiters, managing the end-to-end recruitment delivery, and working closely with internal and external stakeholders directly on their recruitment demands.• Building sustainable relationships with internal and external stakeholders• Work closely with the clients in building relevant recruitment strategies• Manage team and deliver on the SLA's agreed upon• Work with internal teams and clients on providing accurate market intel and insights - drive strategies to address challenges and drive higher candidate acquisition• Work on turn around time for each role as per SLA and continuously look at driving a higher degree of quality

• Responsible for developing and implementing the implementation project work plan including pre-planning items including but not limited to: scope definition; overall strategy; resource plans; financial plans; risk plans; quality plans; timelines; communication plans; launch objectives; tasks lists; project phases; meeting rhythm • Accountability for designing and/or delivering to customer SLA’s, monthly and quarterly business metrics• Consulting with clients in identifying system/process enhancements necessary to better align the solution with their business goals, including prioritizing those enhancements needed to meet project deadlines and budgets• Reviewing risk and quality plans to ensure necessary mitigation and continuous improvement plans are identified and implemented• Building deep relationships with our customers and continuing to integrate our services when their needs change and value can be added• Accountable for the management of designated Program Staff and Program Leadership• Accountable for building and maintaining a high performing, experienced team focused on customer’s deliverables • Responsible for mentoring, coaching and developing team, recognizing strengths and weaknesses, and developing our future leaders• Ensuring the customer’s solution and recruitment process as designed is executed consistently across multiple sites• Developing and disseminating program status reports for internal and external stakeholders including Monthly Delivery documentation for Executive team, weekly status reports, and post-mortem analyses (daily reports, weekly leaders standoff, monthly business reviews)• Conduct daily, weekly huddles with Staff• Develop and maintain relationships with any or all of the above: Human Resources Partners, Senior Human Resources personnel and Senior Delivery Managers, Delivery team, Company Directors• Ensuring client satisfaction and operational goals and objectives are achieved

• Sourced US resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company web sites, etc.• Conducted phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews• Set up interviews between candidates and hiring managers• Involved in recruiting passive candidates, through phone calls, emails and general relationship-building.• Created recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.• Worked with top company requisitions such as Google, Apple and IBM

• Assisted front line agent level concerns such as supervisor calls• Assisted Clients with product malfunction and provide advanced troubleshooting• Handled escalations and sensitive customer concerns• Trained and mentored front line agents with regards to tool updates and new products• Listened to calls to pin point areas for improvement• Coached front line agents in terms of technical support ability• Do other tasks assigned by the Team Leader and Operations Manager

• Handled and planned production in a foam production line• Calculated current inventory and predicted production needs depending on sales trend• Assisted Employees with legal and internal concerns• Met with clients and shareholders regarding productivity and other concerns

• Assists players (clients) in an online game in terms of technical troubleshooting, • Ingame/chat support• Resolve Subscription payment matters.• Provide customer support and assistance for gaming-related products or services• Troubleshoot technical issues related to gaming products or services• Handle customer inquiries and provide information about gaming products or services• Resolve customer complaints and escalate complex issues as needed• Meet performance targets for productivity, quality, and customer satisfaction• Maintain accurate records of customer interactions and transactions• Collaborate with team members and other stakeholders to improve customer service processes

- Conduct routine checks and inspections of avian livestock to assess health, condition, and population numbers.- Maintain accurate records of bird inventory, including births, deaths, and transfers.- Implement inventory management systems to track the movement and location of birds within the farm.- Coordinate with farm managers and veterinary staff to ensure optimal health and welfare practices for avian livestock.- Monitor environmental conditions within the farm to ensure they meet the needs of the birds.- Implement biosecurity measures to prevent the spread of diseases and pests among avian populations.- Assist in the development and implementation of protocols for the humane handling and transportation of birds.- Collaborate with farm management to optimize production efficiency and meet inventory targets.- Respond promptly to any emergencies or incidents involving avian livestock.