iOpener is an Oxford-born international organization that helps its partners achieve their strategic and commercial goals by maximizing the performance, productivity and happiness of business-critical team members.See more at: https://www.iopenerinstitute.com/

Enabling teams to deliver awesome asset solutions through - facilitation, leadership development - cultural change programmes- engagement and communications across Yorkshire Water and our Partners

• Delivering an organisational development programme of continuous improvement across a 1000 colleague base to achieve a planned £1.5m savings over a 3 year period• Leading the design and delivery of innovative learning interventions including seven development centre’s for 40 senior managers to improve business performance• Architect of an innovative energy and carbon-training programme designed to save £2.1m savings by over 750 colleagues. Now aiming to accredit and apply a commercial model to sell to other companies• Exceptional stakeholder, relationship and prioritisation management to maximize £300k training spend • Partnering with external bodies to identify future skills and capabilities required to deliver business strategy, operational performance and achieve our regulatory targets• Integrating a bespoke leadership framework to develop capability and strengthen the pipeline of talent to up to 20% of all colleagues

• Rapidly developing business knowledge to be able to deliver sound partnering to four leadership teams• Coaching four leadership teams that included strategy development, emotional intelligence, high performing teams• Designing and delivering bespoke business plans and contributing to the development of a 25 year strategy through research, expert opinion and delivery of focused workshops to Directors• Leading a business change programme across two functions that incorporated a new operating model and shared services • Advising and resolving key performance, conduct, grievance cases and managing trade unions• Designing proactive action plans to retain high potential talent across an employee base of 550 colleagues

• Receiving excellent feedback from the delivery and facilitation of bespoke business skills, management and leadership interventions; Change Management, Emotional Intelligence, Influencing and Coaching and HR processes• Responsible in the design and delivery of a bespoke 360° feedback system and process to 64 senior managers to measure leadership and emotional intelligence competencies• Designing a behavioural safety training programme to 550 colleagues that reduced the number of near misses, accidents by over 24%• Developing effective performance management, coaching and feedback skills through the people management of three direct reports• Leading in the Business Planning process to identify development needs of a £1.1m training budget• Building effective consultancy relationships with 24 technical experts in YW and nine PartnerOrganisations to create technical development programme that achieved £1.8m of capital efficiencies• Advising on the first ever certified Risk Qualification developed between a water company and university that won the ‘2007 Utility Achievement Training Award’ and the ‘2008 Water Industry Achievement Award’

• Developing and delivering staff development activities aligned to the University’s Corporate Plan andHuman Resources Strategy to over 3500 employees• Responsible for delivering the senior management development programme to 34 senior leaders• Managing a network of over 30 training providers to deliver over 350 workshops.• Designing and delivering an innovative fortnight of learning comprising of over 100 events and 5000participants. Managing a budget of £150k

• Providing a learning and development service to over 1600 IT managers and their staff• Managing teams to deliver national training projects, resulting in over 3000 training days beingdelivered within time, budget and quality constraints• Formulated creative solutions to development needs, including the saving of over £114k through self-study, coaching and on-line interventions

• Assisted in the outsourcing of a £2.3m technical training budget to maintain service level agreements