Maki Rose Email & Phone Number

Toronto, Ontario, Canada

- Guide guests to their correct seats- Assist patrons with special needs- Ticket scanning at the front doors- Coat check, handling credit/debit card payments- Crowd control and guide large groups for the special performances- Provide information about regulations, facilities and concert details to guests

Toronto, Ontario, Canada

"Immersive Van Gogh Exhibit", "Immersive Klimt", "Immersive Nut Cracker", "Immersive Frida Kahlo", "Library at Night", "Bob Marley One Love Experience", "Immersive Disney", "F-1 Exhibition", "Banksy"- Conduct Front of the House exhibit operation - Ensure all guests follow COVID-19 protocols, provide protective items if need- Ticket scanning, package distribution, coat check, sale of items- Sanitize touch points- Crowd control for walk in exhibit and traffic control for drive in exhibit- Guide VIP guests to the exhibit and provide extra service- Provide information about regulations, facilities and exhibition to guests- Process payment by "Square" touch free system and by cash- Assist visitors in need and in emergency situations- Explain how to use the equipment to visitors- Host for private events- Assist setting up a new gift shops including new show: * Packaging retail items * Displaying retail items * Collecting inventory information * Packing inventory for shipping to other locations * Fixture building * Organize inventory in the stock room * Member of Health and Safety Committee (since June 2024)

Toronto, Ontario, Canada

- Selling admission tickets and annual passport using Galaxy POS system- Answering guest inquiries and solving problems in person, by telephone and by email- Changing time and date of tickets, re-issuing tickets, upgrade ticket type, handling discounts and comp tickets- Managing a float, conducting cash transactions

Toronto, Canada Area

- Liaising between guests and partners to resolve light complexity issues via phone and email on various topics such as: additional travel advice, modifications, cancellations etc- Providing accurate, valid, and complete information by using the right tools, methods, and processes.- Ensuring a high level of customer service and a positive guest experience- TED (System to modify on-line booking)

Toronto, Canada Area

- Liaising between guests and partners to resolve issues vis phone and email on various topics- Providing accurate, valid and complete information by using the right tools, methods and processes- Ensuring high level off customer service and a positive guest experience- TED (System to modify on-line booking)

Toronto, Canada Area

- Direct patrons to seats and theatre amenities- Program distribution- Scanning tickets- Communicating patron concerns to house management in a timely fashion- Acting as a sales and marketing ambassador to incoming audiences- Coat check

Toronto, Canada Area

- Oversaw and coordinated outside theatre is organized and orderly during street festival, red carpet and regular traffic- Communicated with the theatre team, police officers, security guards and volunteers to coordinate road closures and sidewalk closures during red carpet- Trained volunteers for the road closures and communication with the public- Responded and solved emergency situations to make red carpet go smoothly- Provided information to the public- Assisted public in need- Assisted Rush Line staff

Toronto, Canada Area

Ontario's Celebration Zone- Welcomed and greeted guests and explained what is happening at the event- Gave information about the event, surrounding area and Ontario- Distributed programs- Assisted guests with special needs- Set up the venue and assisted exhibitors for their needs

Toronto, Canada Area

- Identified potential clients in prospective markets through the Internet- Prepared a marketing strategy by studying client’s psychology- Contacted more than 80 prospects through telephone calls and emails and to build and maintain relationships with new clients

Tokyo, Japan

- Researched prospective business trends, competitors’ information, prospect’s unique characteristics, prospect’s advantages and disadvantages- Gathered database information, company materials and conducted onsite visits- Analyzed data and facts to determine best strategies for the pitch- Created presentations for all findings- Presented findings to internal staff, the president, creative team and account team- Searched and provided information requested by internal team members- Assisted in the production of presentation materials for account team and creative team- Established the first internal employee database for talent research to be used in future pitching projects- Attended classes for most recent outside database systems and acquired skills to extract necessary information efficiently

Tokyo, Japan

- Coordinated Direct Marketing Programs for multiple brands from start to finish- Attended meetings with clients and internal team for Direct Marketing Programs to identify the role of our department- Communicated with clients, account team and creative team to provide vendor information, regulations and suggestions- Once a vendor was selected for the program, met with vendor to explain what detail was required- Collaborated with other department members to find a solution for any obstacles encountered- Visited vendor site to ensure the materials are handled per clients’ request- Checked direct marketing materials to review the condition and the timing of delivery after materials were mailed to target consumers- Attended our direct marketing events to observe the effectiveness of our strategy- Collaborated with outside vendor to establish a new database system for Direct Marketing Responders- Attended meetings with clients, vendor and database company to decide the process for selecting winners for the program- At the completion of each program, gathered information regarding the best items and style to attract the most responses and addressed issues that could be improved. Wrote reports and presented to the account team.- Visited and discussed with vendors to select the one for the up-coming direct marketing program

Tokyo, Japan

- Maintained and advised team members about meetings, appointment dates/time and deadlines for required documents and materials- Produced documents using Word, PowerPoint and Excel- Answered telephones and transferred calls to appropriate personnel- Copied and faxed documents- Booked and arranged meeting rooms. Arranged equipments and ordered food and beverage for the meetings.- Accompanied team members to their appointments to provide assistance- Arranged transportation and accommodation for team members- Discussed, planned, purchased props and set up the site for the office summer event

Tokyo And Yokohama, Japan

- Convert large amount of hand written documents to word processed documents- Entry data to the database from hand written documents- Dictaphone typing, faxing, copying- Filing, mailing- Answering incoming phone calls

Tokyo, Japan

- Provided interpretation service in Japanese and English for; face to face business negotiations and conference calls to sell Antique Japanese Artifact to foreign buyers- Assisted greeting patrons and explaining artifacts at the opening reception of the exhibition

Tokyo, Japan

- Revised legal documents- Supervised document production operators to produce large amount of legal documents to meet due dates- Sent and received Intranet correspondence for the partner and associates- Transcribed dictaphone documents- Screened incoming telephone calls for the partner- Arranged travel and meeting for lawyers- Assisted in finding hotel and housing arrangement for associates from the US head office- Copied and assembled legal documents- Faxed and mailed documents and letters- Booked restaurants, arranged food and beverage for meetings

Tokyo, Japan

- Answered telephone calls and took information for staff- Greeted clients and assisted them accordingly- Assisted staff as an interpreter in business negotiations- Filed, copied, faxed and mailed documents and letters- Maintained president’s schedule for appointments, meetings and travel- Provided bookkeeping duties of daily petty cash flow- Assisted in the search to locate objects needed for the exhibition- Assisted in preparing, arranging and decorating venues for exhibitions- Kept office clean and tidy- Purchased and re-stocked inventory- Trained and acted as the Fire Protection Manager for the office- Acted as a personal assistant for the president to manage his private residence, purchase of gifts and arrangement of appointments

Tokyo, Japan

- Revised, copied and assembled documents- Transcribed dictaphone documents- Screened incoming telephone calls for the partner and Associate- Arranged travel and accommodation for lawyers- Arranged beverages and meals for meetings- Faxed and mailed documents- Kept office clean and tidy- Re-stocked inventory for lawyers

Tokyo, Japan

- Reviewed policies from branch offices to identify any discrepancies- Typed documents and letters for supervisors- Copied, faxed and filed policies, documents and letters- Answered telephone calls for supervisors and took notes in their absence - Arranged transportation and accommodation for the department staff- Served beverages and snacks for the department staff and kept the kitchen clean and tidy- Acted as a committee member for the company event by practicing performances, purchasing props, setting up the event site and cleaning up after the event- Assisted to plan and arrange department summer trip by arranging transportation, accommodation and food

Certificate, Marketing, Average Above A

- Marketing: An Introduction - Essential of Competitive Intelligence - Strategies for a Web Presence - Social CRM, From Marketing.

Certificate, Secretarial Science (Bilingual In English And Japanese)

Activities and Societies: - English Guide Program - Japanese Youth Goodwill Cruise - All Japan YMCA Typing Contest- English (Business.