Michelle Mak Email and Phone Number
Michelle Mak work email
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Michelle Mak personal email
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A change agent by profession who has lived in 4 countries on 3 different continents, crushing mediocrity and redefining shared objectives are my long-suits. I am hell-bent on purpose and impact.For the past decade of achieving corporate, teams' and individual breakthroughs with a track record of executing Blue Ocean strategies, I have proven myself a trusted leader capable of articulating a meaningful vision and building strategies to achieve it.Above all, I am a strong advocate of social justice and equality. Being dedicated to making impact, I cofounded Make The Change, a social enterprise in 2013 and received Singapore’s President’s Challenge- Social Enterprise Award (PCSEA) 2 years later. Make The Change is a creative agency that provides digital marketing, advertising, and design services for corporates and NGOs. MTC later became a B Corporation, and is continuously making social and environmental impact globally.Back in HK, I have been volunteering at the female prisons, where I focus on language, vocational and yoga training with international inmates. I am also a mentor to the Business School Undergrads of my alma mater, the Hong Kong University of Science and Technology. I have been awarded with GBA Outstanding Women Entrepreneur in 2021; as well as ESG People of the Year & Top Women to Watch in Greater China in 2020.I look forward to connecting with allies who have the passion and courage to stand up for the underprivileged and marginalized communities.
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Leader, Head Of Esg And Enterprise LearningDun & BradstreetHong Kong -
Leader, Head Of Esg And Enterprise LearningDun & Bradstreet Jan 2023 - PresentJacksonville, Fl, Us -
Leader, Head Of Partnership And Alliance, Enterprise Learning And Customer EducationDun & Bradstreet Dec 2019 - PresentJacksonville, Fl, Us
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Senior Director, Customer Education And Business DevelopmentDun & Bradstreet Aug 2018 - Dec 2019Jacksonville, Fl, Us
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Senior Director, Customer EducationDun & Bradstreet Feb 2018 - Aug 2018Jacksonville, Fl, Us
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Board MemberSensational Foundation Nov 2023 - PresentSENsational Foundation is registered charity based in Hong Kong, creating equitable opportunities for people with disabilities by raising awareness, advocating for inclusive employment and connecting individuals to opportunities through corporate training and DEI skills training. -
Committee Member Of Technology Voucher Programme (Tvp)Innovation And Technology Commission (Itc), Hksar Government Oct 2020 - PresentAppointed by HKSAR government, my role as a committee member is to support the process of government subsidies offered to local non-listed enterprises and organisations in using technological services and solutions to improve productivity, or upgrade/ transform their business processes, through the vetting of applications and monitoring the implementation of projects as well as assisting the ITC to ensure the proper use of funds under the TVP. -
Co-FounderMake The Change 2013 - 2019Singapore, Singapore, Sg• Co-founded MakeTheChange with Michelle Lim, Pedro Aguirre and Amanda Ang in 2013.• Awarded with Singapore President's Challenge, Social Enterprise Award in 2015.• MTC offers marketing, advertising and design courses and services for NGOs, SMEs, social service organizations and multinationals.• Under the continuous leadership of Michelle and Pedro, MTC has become one of the most recognized social enterprises in Singapore, and is now a B Corporation, which assures that all our programs meet the highest standards of social and environmental impact.https://www.makethechange.sg/ -
Director Of Business DevelopmentTeam Building Asia Feb 2017 - Feb 2018Hong Kong , San Po Kong, Hk• Derived lean strategies and scaled up the corporate positioning from transactional to consultative business (an overhaul of sales processes from pitches, meeting approaches to consultations and delivery), resulting in more than 30% increase in revenue from key accounts • Pioneered strategies for “Emerging Accounts” and strategically nurture them into highest spenders (HSBC Insurance, Hong Kong Airport Authority, KPMG, Estee Lauder Group) •Acted as Project Consultant for clients’ solution design while owning the implementation from Phase 1 to completion• Imparted consultative and trust-building skills, product knowledge to new team membersSingle-handedly drafted companies' award-winning cases for the 3rd consecutive years:Human Resources Magazine | Vendors of the Year 2017 Best Leadership Development Consultant- GoldBest Team Building Provider- Silver Best Sales Training Provider- Silver Event Marketing Awards 2017 (Presented by CEI Asia and Campaign Asia-Pacific)Best of Technology- Winner Best Business Solution- Silver in HK -
Head Of SalesTeam Building Asia Sep 2015 - Feb 2017Hong Kong , San Po Kong, Hk• Restructured Sales Team’s portfolio and KPIs, while spearheading “Incentive for All" targeted at Non-Sales Staff -> Same year we broke the Sales record and achieved the Highest Annual Revenue in history (since establishment in 2002) • Acquired new accounts including Ernst & Young, Huawei, Hang Seng Bank, Knight Frank, SAP, Securities and Futures Commission & PCCW; Identified new business potentials with Start-up community and co-working space. • Led a team to plan and execute HR Summit and Expo 2016 and secured over 50% sponsorship• Social Media Content CurationSingle-handedly drafted companies' first award-winning cases:Human Resources Magazine | Vendors of the Year 2015& 2016:Best Leadership Development Consultant- Gold, Best Team Building Provider- Silver Best Employee Engagement Software- SilverExcellence in Innovative Use of HR Tech - Silver
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International Affairs And Marketing Manager (Executive Officer I)The Hong Kong University Of Science And Technology Aug 2014 - Jul 2015Kowloon, Hong Kong, Hk• Worked for the President's office, developed strategic alliances and managed institutional partnerships. (The 200+ partners include Oxford, MIT, U Penn, U Chicago, USC, EPFL, Shanghai Jiaotong, Technion, NUS)• Hosted Consul General Reception from over 20 countries for HKUST President, as well as top management meetings with and visits by delegations from international universities, government agencies.• International bench-marking, reviewed and strengthened univerisites' partnerships.• Prepared presentations and speeches for President and Vice-President in global conferences -
Sales And Business Development DirectorM.A.D. School By Chatsworth Medi@Rt Academy Jan 2013 - Jun 2014Singapore, Sg• Achieved 87% increase in gross sales revenue and 59% increase in actual revenue in 2013. Hitting an individual sales revenue of SG $1.3 million in a year.• Supervised SEO with front-end web design and backend programming, having ensured keywords on top-3 position in 1st page in organic search result.• Initiated and conducted a series of public talks and career seminars on Marketing, Advertising and Design (M.A.D) with National Library Singapore as an industrial leader and trendsetter.• Content curation for Facebook page and other social media as brand building and leads generation tool, ensuring exposure with an effective penetration into targeted young adults in Singapore. -
Marketing And Sales DirectorM.A.D. School By Chatsworth Medi@Rt Academy Jun 2012 - Dec 2012Singapore, Sg• Directed company’s overall marketing and sales plan, as well as corporate communications.• Launched and spearheaded marketing and guerilla campaigns with a shoestring budget.• Supported rebranding exercise with award-winning creative agency from “Chatsworth Medi@rtAcademy” to “MAD School”.
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Marketing And Sales ManagerM.A.D. School By Chatsworth Medi@Rt Academy Feb 2010 - Jul 2012Singapore, Sg• Initiated an online marketing plan with PPC and social media marketing since 2010 together with in-house keyword analysis and SEO strategy to increase our website ranking to first page position in 4 months.• Derived marketing strategies to open up the local market and expanded to the blue ocean for top university graduates and master degree holders for further studies: Leads being increased by 400% in one month• Brought an immediate 100% increase in Sales in 3 months and exceeded the company's sales target by more than 75% in 2010 and 2011.• Excelled at our USP and defeated competitors' products and services constantly and implemented marketing communication strategy to expand the unique market share with its invincible position in the market, the MAD Formula, being the only one institute in Asia specialized in Marketing+ Advertising+ Design 3-in-1 education provider.
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Assistant Marketing ManagerManagement Development Institute Of Singapore Dec 2008 - Dec 2009Singapore, Sg• First marketer to have successfully facilitated partnerships with Microsoft for exclusive benefits for existing IT students• Brought an actual increase of 41% of the total revenue compared to last year same period of time as well as surpassing budget set by management in 2008• Conducted weekly sales presentations and have consistently closed more 85% of the sales • Actively involved in online and social marketing including Facebook PPC campaign and landing page designed and ensure my programmes in charge stay top 3 in Google search engine -
Management TraineeDhl Express Sep 2007 - Sep 2008Bonn, Nrw, De• Prepared for monthly cost position for the region and reviewing budgets and forecasts• Controlled program risks around 23 countries in Europe and effectively dealing with issue resolution• Analyzed and reporting to the workstream managers and Ensuring management measures are set up• Facilitated Communication with more than 20 countries’ project leaders and keep track of their performance• Provided strategic recommendation and resolution to Risks and Issues confronting the new project launch• Ensured all documentation management process are developed together with the EEIT Architecture Management
Michelle Mak Skills
Michelle Mak Education Details
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Kellogg-Hkust Executive Mba ProgramMaster Of Business Administration - Mba -
Harvard Business SchoolEntrepreneurship In Emerging Economies
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The University Of Texas At AustinAcademic Exchange
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The Hong Kong University Of Science And TechnologyDouble Major- Marketing And Management
Frequently Asked Questions about Michelle Mak
What company does Michelle Mak work for?
Michelle Mak works for Dun & Bradstreet
What is Michelle Mak's role at the current company?
Michelle Mak's current role is Leader, Head of ESG and Enterprise Learning.
What is Michelle Mak's email address?
Michelle Mak's email address is mi****@****ail.com
What schools did Michelle Mak attend?
Michelle Mak attended Kellogg-Hkust Executive Mba Program, Harvard Business School, The University Of Texas At Austin, The Hong Kong University Of Science And Technology.
What skills is Michelle Mak known for?
Michelle Mak has skills like Marketing Communications, Marketing Strategy, Strategy, Market Research, Business Strategy, Business Development, Marketing, Strategic Planning, Project Management, Social Media Marketing, Competitive Analysis, Seo.
Who are Michelle Mak's colleagues?
Michelle Mak's colleagues are Susrutha Alapati, Krister Andersson, Lisa Torres, Vaishali M Gandhi, Josep Bres, Koen Van De Walle, Kopal Dube.
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