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Makrand Konkar is listed as UC NOC Analyst - Voice Operations | Contact Center Technology | Network Analyst Operations | IVR | Linux | Basic Understanding of Genesys Environment | ELK | Dynatrace | AWS Cloud at Connex Telecommunications Inc., a company with 154 employees, based in Mississauga, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Makrand Konkar.
Makrand Konkar previously worked as UC NOC Analyst at Connex Telecommunications Inc. and Technical Support Specialist at Xerox. Makrand Konkar holds Information Technology from Nbcc (New Brunswick Community College).
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Experienced, reliable & skilled detail-oriented UC NOC Analyst professional with 4 years of professional expertise in Unified Communications and Network Operations Center of public & private organization environments. Proven track record of successfully delivering solutions for UC environments within time and budget as well to collaborate with cross-functional teams to deliver effective communication solutions that meet business objectives. Adept at designing, deploying, monitoring, managing, and maintaining high-performance communication networks and systems by participating in various projects. A strong focused on delivering user support and maintaining stringent service level agreements (SLAs). Excellent customer facing, communication, analytical, logical & can do attitude team player, committed to continuous learning and professional development.
Listed skills include Googling, Amazon Web Services, Public Speaking, Linux, and 33 others.
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A career timeline built from the work history available for this profile.
Richmond Hill, Ontario, Canada
⦁ Monitoring the capacity of computer systems and their performance as well as performing regular network hardware and software checks responding to network alerts and alarms.⦁ Administering and Resolving daily Move, Add, Change and Delete requests for large scale user profiles in CM, SMGR and other technologies. Setting up voicemail for 1000 users of.
⦁ Solve customer hardware, software, and networking problems at first contact using multiple Xerox systems and software tools. ⦁ Resolve incoming customer escalations through effective negotiation and escalate urgent issues to appropriate team as necessary.⦁ Act as an incident escalation point within in an ITIL Service Desk environment for the 1st Line.
Saint John, New Brunswick, Canada
⦁ Provide top quality technical support which includes troubleshooting of complex issues, identifying and recommending solutions to bugs & releases, including associated applications.⦁ Work remotely with end-users and field technicians, diagnose and recommend solutions leading to resolution of issues in VoIP environments, gateways, configurations and many.
New Brunswick, Canada
June 2019 to September 2019 - SiriusXM Campaign- In this campaign, my main role was to retain customers by selling them the product at a discounted price for a limited period. Selling radios to customers. - Transfer radio services from one radio to another. - Making general updates to a customer's account.September 2019 to Present - SharkNinja Campaign- In.
Gujarat, India
During my internship here I created two web applications and one e-commerce website and the database for the e-commerce website. My role also included checking for the web applications for bugs and errors and fix them. I also had to create proper paperwork for the e-commerce website so that it would be easier for new employees to update and make changes to.
Other employees you can reach at connexservice.ca. View company contacts for 154 employees →
Abraham Nkulu
Colleague at Connex Telecommunications Inc.Lubumbashi, Haut-Katanga, Democratic Republic Of The Congo, Congo, The Democratic Republic Of The
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Riley Ashford
Colleague at Connex Telecommunications Inc.Paradise, Newfoundland And Labrador, Canada, Canada
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Vince T.
Colleague at Connex Telecommunications Inc.Greater Toronto Area, Canada, Canada
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Sacha Fortier
Colleague at Connex Telecommunications Inc.Montreal, Quebec, Canada, Canada
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Harry Tu
Colleague at Connex Telecommunications Inc.North York, Ontario, Canada, Canada
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Paula Moore
Colleague at Connex Telecommunications Inc.Toronto, Ontario, Canada, Canada
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Maxuel Barros Araujo Barros
Colleague at Connex Telecommunications Inc.Caucaia, Ceará, Brazil, Brazil
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Anushan Varathananthan
Colleague at Connex Telecommunications Inc.Toronto, Ontario, Canada, Canada
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Denise Houde
Colleague at Connex Telecommunications Inc.Laval, Quebec, Canada, Canada
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Mayuren Sivalogan
Colleague at Connex Telecommunications Inc.Scarborough, Ontario, Canada, Canada
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Quick answers generated from the profile data available on this page.
Makrand Konkar works for Connex Telecommunications Inc..
Makrand Konkar is listed as UC NOC Analyst - Voice Operations | Contact Center Technology | Network Analyst Operations | IVR | Linux | Basic Understanding of Genesys Environment | ELK | Dynatrace | AWS Cloud at Connex Telecommunications Inc..
Makrand Konkar is based in Mississauga, Ontario, Canada while working with Connex Telecommunications Inc..
Makrand Konkar has worked for Connex Telecommunications Inc., Xerox, Innovatia, Sitel, and Jdm It Solutions.
Makrand Konkar's colleagues at Connex Telecommunications Inc. include Abraham Nkulu, Riley Ashford, Vince T., Sacha Fortier, and Harry Tu.
You can use AeroLeads to view verified contact signals for Makrand Konkar at Connex Telecommunications Inc., including work email, phone, and LinkedIn data when available.
Makrand Konkar holds Information Technology from Nbcc (New Brunswick Community College).
Makrand Konkar is listed with skills including Googling, Amazon Web Services, Public Speaking, Linux, Html5, Microsoft Powerpoint, Transmission Control Protocol, and Troubleshooting.
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