Maksim Hakobjanyan Email & Phone Number

Yerevan, Am

Yerevan, Armenia

Yerevan, Armenia

As a Software Development Engineer in Test (SDET), I specialize in blending software development with testing to ensure the reliability and robustness of our products. Using my expertise in JavaScript and frameworks like JEST, I automate test cases to thoroughly evaluate functionality, performance, and scalability.I collaborate closely with software engineers and QA teams to embed testing principles throughout the development lifecycle. I also design and maintain our CI/CD pipeline, ensuring rigorous testing for every code change before deployment.With a focus on innovation and quality, I strive to enhance our testing processes, enabling our team to deliver high-performing solutions that exceed customer expectations.

Yerevan, Yerevan, Armenia

As a Backend Automation QA Engineer, I am responsible for creating test cases and test approaches that ensure the quality of our software products. I use my expertise in JavaScript and the JEST framework to automate these test cases, reducing the time and effort required to execute them.By automating our test cases, I have helped our team to achieve faster and more reliable testing, which has enabled us to deliver new features to our customers more quickly and with greater confidence. I am also responsible for creating and maintaining our CiCd pipeline, which ensures that all of our automated test cases are run automatically as part of our build and release process.

Yerevan, Yerevan, Armenia

As a Technical Support Specialist, I was responsible for providing exceptional customer support and resolving technical issues for our clients. I developed strong communication and problem-solving skills while working in a fast-paced environment, and I was committed to delivering exceptional customer experiences every day.In my role, I provided technical assistance to customers via email and live chat, troubleshooting issues and resolving problems quickly and effectively. I was also responsible for documenting and escalating technical issues as needed, and I worked closely with cross-functional teams to ensure that our customers received the support they needed.Overall, my experience as a Technical Support Specialist has provided me with a strong foundation in communication, problem-solving, and customer service that has been invaluable in my current role as a Backend Automation QA Engineer. I bring this same level of dedication and commitment to quality assurance to everything I do, and I am always looking for ways to improve our testing processes and deliver exceptional results.

Yerevan, Yerevan, Armenia

As a Technical Support Specialist at TUMO Center for Creative Technologies, I was responsible for providing live support to international centers located in Lebanon, France, and Russia. In this role, I developed excellent communication skills and a deep understanding of customer needs.Working closely with the centers, I provided live support via email and support tickets, troubleshooting issues and resolving problems quickly and efficiently. I was also responsible for documenting issues and prioritizing them accordingly, ensuring that our team was able to address critical issues quickly and effectively.

Yerevan, Yerevan, Armenia

As a Learning Coach at TUMO Center for Creative Technologies, I was responsible for helping students complete tasks in 14 different technology-related areas. In this role, I developed excellent coaching and mentoring skills, and I was dedicated to helping our students achieve their full potential.Working closely with students, I tracked attendance and provided feedback on student development, helping students to identify areas where they could improve and providing guidance and support to help them reach their goals. I also assisted in workshops in various technology-related areas.