Key activities:- Support the launch of a new product (IFCO Plastic Pallet) to the market.- Analyze existing and develop new business processes for the new product within IFCO Smart Cycle.- Identify areas for process improvement and develop recommendations.- Create process maps, flowcharts, and other visual aids using Draw.io and MS PowerPoint.- Conduct training sessions for stakeholders on new processes and procedures.- Manage and track the project work plan… Show more Key activities:- Support the launch of a new product (IFCO Plastic Pallet) to the market.- Analyze existing and develop new business processes for the new product within IFCO Smart Cycle.- Identify areas for process improvement and develop recommendations.- Create process maps, flowcharts, and other visual aids using Draw.io and MS PowerPoint.- Conduct training sessions for stakeholders on new processes and procedures.- Manage and track the project work plan, resource plans, and dependencies.- Prepare project status reports and communicate project status to stakeholders.- Assist cross-functional teams with tracking key decisions and actions.- Facilitate and encourage collaboration across teams and departments.- Organize and moderate project meetings and workshops. Show less

BPMSoft (ex Terrasoft Creatio) IT Business Analyst & Project manager.Financial and Insurance markets.- Participated in development of software business solutions for financial, insurance, HR and oil industries.- Collaborated with 10+ professionals to build a Loan Management software system with 100K+ applications for an international financial group, including understanding of regulatory and reporting requirements.- Was responsible for developing the functionality of the… Show more BPMSoft (ex Terrasoft Creatio) IT Business Analyst & Project manager.Financial and Insurance markets.- Participated in development of software business solutions for financial, insurance, HR and oil industries.- Collaborated with 10+ professionals to build a Loan Management software system with 100K+ applications for an international financial group, including understanding of regulatory and reporting requirements.- Was responsible for developing the functionality of the Contact Center Operator Workplace for the leading insurance company incl. requirements elicitation sessions with business clients.- Acted as a communication hub between clients and a team, translating business requirements into technical specifications.- Ensured quality of service by providing 2nd-level support and troubleshooting activities to resolve customer issues.- Analysed ‘as-is’ and developed ‘to-be’ business processes, identifying areas for improvement.- Took part in all phases of the project cycle, including defining and verifying business and functional requirements, designing, modelling and describing business processes, creating detailed requirements for a development team, verifying solutions, and customer presentations.- Authored various business requirements documents for proprietary software, incl. functional specifications, release notes, user guides, training materials.- Managed requirements and issues, leveraging tools such as JIRA and Confluence. Show less

Key responsibilities:- Provide comprehensive financial services for leading regional corporate businesses.- Ensure the delivery of the highest level of customer service to the Bank's clients.- Develop relationships with corporate clients across a range of banking products, incliding cross-selling and up-selling.- Ensure generation of fee income from loans, deposits and other banking products and services in accordance with annual targets.- Prepare loan applications… Show more Key responsibilities:- Provide comprehensive financial services for leading regional corporate businesses.- Ensure the delivery of the highest level of customer service to the Bank's clients.- Develop relationships with corporate clients across a range of banking products, incliding cross-selling and up-selling.- Ensure generation of fee income from loans, deposits and other banking products and services in accordance with annual targets.- Prepare loan applications, including gathering, verifying and analysing financial information- Participate in client interviews and assist in negotiating various terms and conditions for all types of banking products.- Manage and maintain the integrity of assigned loan and deposit portfolios.- Assist the Credit Department in monitoring the credit quality of each assigned client. Show less

VTB Group is a global provider of financial services, comprised of over 20 credit institutions and financial companies operating across all key areas of the financial markets.- Managed 15+ client portfolios with total worth over € 200 million.- 3 times best employee of the department.- Promoted within 5 months due to strong performance and organizational impact.Key responsibilities:- Develop and maintain effective business relationships with corporate clients.-… Show more VTB Group is a global provider of financial services, comprised of over 20 credit institutions and financial companies operating across all key areas of the financial markets.- Managed 15+ client portfolios with total worth over € 200 million.- 3 times best employee of the department.- Promoted within 5 months due to strong performance and organizational impact.Key responsibilities:- Develop and maintain effective business relationships with corporate clients.- Coordinate cross-departmental work to ensure effective customer interaction across the full range of banking products.- Gather and review appropriate client information required for proper loan underwriting.- Obtain and analyse appropriate diligence material to assess collateral value.- Analyse relevant information and prepare appropriate loan application documentation to be used in the loan approval process.- Participate in the preparation of complete loan underwriting packages to meet bank and regulatory guidelines. - Familiar with standard concepts, practices, and procedures associated with lending to various industries.- Present loan applications to various credit committees.- Monitor existing client relationships including periodic borrowing base and collateral reports and follow up responsibilities related to any past due accounts within the loan portfolio.- Maintain open lines of communication with bank clients and bank management. Show less