Maksym Botte Email & Phone Number

Toronto, Ontario, Canada

• Supervising a team of 25-35 employees to maximize operational performance and corporate goals in a unionized environment.• Monitoring key metrics, performance, scheduled work hours and resolved conflicts.• Facilitating 200+ inbound calls and emails daily in a professional and courteous manner to ensure efficient domestic and cross-border operations.• Maintained logs, reports and other information on freight status and necessary paperwork.

Toronto, Ontario, Canada

• Ensured customer satisfaction by maintaining exceptional service and quickly solving guest concerns if such occurred. • Managed a team of 40 employees, as well as handling hiring and training processes.• Monitored the team’s performance, promoting achievements, and identifying weaker areas for improvement.• Responsible for hosting multiple special events, such as business meetings and private screenings.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Kyiv, Kyiv City, Ukraine

Established a base of more than 200 loyal customers. As a team leader, I was accountable for the continuous outperforming of our sales team over competitors' branches. responsible for mentoring several new associates that grew into successful managers and sales representatives.

Kyiv, Kyiv City, Ukraine

My responsibilities included the creation and presentation of business proposals, translation of necessary materials and financial statements. My assistance with the company's marketing implementations was crucial in achieving a 10% increase in sales.