Maksym Grytsenko Email & Phone Number

Tampa, Florida, Us

Santa Clara, Ca, Us

- Asses and review the requirements from Analytics team in NVFO/MANO domain- Tracking integration with modern Cloud VIMs (OpenStack, AWS, Azure)- Groom and prioritize the backlog- Set and follow sprint goals- Track the progress towards commitment and assist team to resolve blockers- Plan and prepare Demos- Cooperate with the other teams to integrate complex features- Preparation of the required documents for the required acceptance stages

Helsinki, Fi

- E2E delivery of the BSS solution in EMEA for Beeline group- Key onsite contact point for Customer from Qvantel side- Effective use of out of the box features from both solutions on Qvantel and Ericsson side- Cooperative work with Customer and Delivery teams to transform legacy solution into the modern SW portfolio - AS-IS to TO-BE mapping of requirements and features- Developing Architecture utilizing OOTB features with strong track of customizations- High and Low level design for more than 30 E2E Use Cases- Driving and developing HLD and LLD documents with partners towards approval- Support of Dev and QA teams through the implementation up to the Pre-Production Acceptance phase- FIT/GAP analysis and protection of the scope during change management procedures with client- Integration with Payment service providers- Continuous improvement of project delivery and architects team activities

Austin, Tx, Us

- Cooperative work with UX Designer on the fresh look and best user flows of brand new Project Tracking with workforce and reporting features- Handling a Scrum Master role to deliver fixed scope using Scrum SDLC- Preparation of numerous user stories and specifications in the areas: process flows, import/export, resource management, contracts and customer management, user roles and operation, design of various validation rules for the new application, notifications- FIT/GAP analysis and buildup of change management procedures

Newtown, Pa, Us

- Order state machine re-design for Dealers, B2C users- OM and fulfillment flows reworked for different types of orders- Preparation of multiple user stories and specifications in the areas: user roles and management, product catalog workflows & prices, order management, content editing, Web Analytics, CSA operation, notifications- Successful demo of the implemented functionality- Grooming and Planning with a SCRUM teams and customer- SME for internal SAP department in a BSS pre-sales activities

Waltham, Ma, Us

Collecting and analysis of use cases and requirements;Improvement and support of the existing solution from the requirement management perspective; Conducting markets and technologies researches;Supporting of implementation teams with expertise in OOB product capabilities;Design and implementation of Catalog-driven Order Management

- Business Analyst: work on SoW, ETS preparation, requirements collection and negotiation (Products Catalog and Billing), analysis of business process (Order management), CRs management, consulting marketing teams- Functional Designer: Product Catalog (functional and technical design, FIT\GAP analysis, UAT teams support, preparation of the related documents according to OS.METHODS)- Support of BSS solution migration at KCell (CBOSS to ORGA)

• Service Manger for the 2nd Level Support for KCell GSM LLC (Kazakhstan) and Astelit LLC (Ukraine):As technical reference: - Dispatching and controlling the day-to-day support activities; - Being the interface with 2nd and 3dline product support; - Technical training organizing and leading for internal and external customers; As service delivery manager: - Assuring that all services are fully delivered according to SLA; - Participating in regular status meetings (calls/onsite) with customers; - Preparing availability and capacity of assessment documents; As project manager: - Controlling the efforts\resources provided; - Being the 1st escalation point for customers; - Handling the resources requests from consulting PJMs; - Handling the turnover of human resources with the consulting cloud;

- Troubleshooting and problem management of OPSC Gold Convergent GSM solutions;- 24\7 2nd Level Solution Support of Astelit and KCell Projects; - Performance analysis of Orga GSM Solutions in the Production environment; - Skilled in operation of Solaris and Oracle-based applications; - Active role in support processes improvement based on ITIL; - Team building;- Architect and integrator role during the ORGA Monitoring Tool development;