Maksym Koliada Email and Phone Number
With nine years of work experience in various fields, currently a National Programme Support Officer at IOM Ukraine, supporting the development, implementation and monitoring of humanitarian programmes. Holding a PhD in Ecology Safety from Kyiv National University of Technologies and Design, and certifications in Excel, Salesforce, and Jira. Proficient in Jira Service Desk, Looker, and Finance, and have used these skills to improve data flows, compliance, and invoice generation for the previous role as a Sales Operations Specialist at Preply, an online education platform. Passionate about contributing to the wellbeing and dignity of people affected by crises and displacement, and have a strong sense of responsibility, teamwork, and innovation. Fluent in Ukrainian, Russian, and English, and have a keen interest in learning new technologies and best practices.
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National Programme Support Officer Shelter And NfiIom UkraineKyiv, Ua -
National Programme Support OfficerIom Ukraine Oct 2023 - PresentKyiv City, Ukraine- Daily management, monitoring and technical support regarding the assigned programmatic activities- Preparation and monitoring of project/programme implementation work plans and schedules- Monitoring and evaluation of the performance against the targeted results- Financial management of the available resources ensuring smooth activities implementation within the set budget. Manage and exercise control over the budgets, cash flows, and completion of grant account expense reconciliations. -
Programme Support Assistant (Shelter And Housing) In KyivIom Ukraine Apr 2023 - Oct 2023Kyiv, Kyiv City, Ukraine -
Sales Operations SpecialistPreply Jul 2022 - Mar 2023Kyiv, Kyiv City, Ukraine- Implemented Jira as a workbench (for B2B Enablement and Operations teams) and being the first point for most of end-user tickets;- Maintained clean data flows between Salesforce, Outreach, Looker;- Making sure the end product is compliant with the various standards; working with stakeholders (B2B Product, Data and Finance teams) to make sure Salesforce meets regulatory requirements; - Implemented an Approval process in Salesforce for certain opportunities;- Implemented Invoice generation for sales reps as well as finance team. -
Customer Support Finance SpesialistPreply Oct 2018 - Jul 2022Kyiv, Kyiv City, Ukraine- Created fraud monitoring system. - Reduced chargebacks at a safe level.- Reduced all frauds across the board with product teams.- Handled conversations with payments providers (Wise, Payoneer, PayPal, Braintree and Stripe).- Persona for tutor ID verification integration, and worked in increasing the withdrawal success rate so tutors can access their money easily from each of payment providers. - Continuous training of Support agents. - As part of Preply Enterprise has been the point of contact on the support side. Creating early reports and connecting the back end for each new deal we signed in the early stages. -
Customer Support SpecialistPreply Aug 2017 - Oct 2018Kyiv, Ukraine -
Assistant ProfessorKyiv National University Of Technologies And Design (Knutd) Sep 2017 - Jan 2022Kyiv, Kyiv City, Ukraine -
Phd StudentKyiv National University Of Technologies And Design (Knutd) Dec 2013 - Oct 2017Field of research: - Problems of Efficient Processing and Use of Collagen-Containing Materials;- Properties and application of Collagen derivatives obtained from Fish by-products;- Obtaining and testing collagenous components from Wet White Leather Waste. -
ResearcherKyiv National University Of Technologies And Design (Knutd) Sep 2015 - Jul 2017- Performing laboratory analyses, tests, measurements;- Preparatory and auxiliary operations, making observations, recording the results, workbooks management;- Processing, classification and registration of the analyses results, tests, measurements.- Analysis of the literature and technical documentation in accordance with the set task. -
ResearcherSolvay Jan 2015 - Aug 2015Brussels Area, BelgiumFP7 Marie Curie Actions Secondment to SOLVAY in framework of the IAPP Energy Caps ProjectDevelopment of a sustainable and safe hybrid supercapacitor with high specific energy and maintained high specific power and cyclability -
Customer SupportLivingston Research Mar 2014 - Sep 2014Kyiv, Kyiv City, Ukraine- Supporting customers on-line via e-mails and chat- Handle and resolving customers' complaints and requests- Processing orders -
Scientific ResearcherKyiv National University Of Technologies And Design (Knutd) Sep 2013 - Nov 2013 -
Laboratory AssistantKyiv National University Of Technologies And Design (Knutd) Sep 2010 - Feb 2011Kyiv City, Ukraine
Maksym Koliada Education Details
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Ecology Safety -
Chemical Technology
Frequently Asked Questions about Maksym Koliada
What company does Maksym Koliada work for?
Maksym Koliada works for Iom Ukraine
What is Maksym Koliada's role at the current company?
Maksym Koliada's current role is National Programme Support Officer Shelter and NFI.
What schools did Maksym Koliada attend?
Maksym Koliada attended Kyiv National University Of Technologies And Design (Knutd), Kyiv National University Of Technologies And Design (Knutd).
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Maksym Koliada
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