Maksym Maksym Email & Phone Number

Poland

- Collecting and elaborating business requirements;- Managing the product backlog, organizing and prioritizing requirements to align with product goals;- Working with stakeholders;- Working on concepts: — Grouping and expanding business requirements; — Developing mockups of UI and workflows; — Collaborating with development teams on future solutions and making architectural decisions; — Creating presentation materials; — Writing user stories; — Setting tasks for development, UI, and technical writing teams.- Performing market research, including competitor analysis and integration solution evaluation;- Conducting SCRUM activities with development teams: kick-off presentations, refinement, planning, review, and retrospectives;- Cooperating with the Scrum Master to improve team effectiveness and track team metrics;- Providing consultations for internal employees, customers, and partners to customize the system to meet business needs;- Developing no-code/low-code tools;- Developing solutions using no-code/low-code tools;- Developing product specifications.

Киев, Украина

- Implementing and developing SuiteCRM for integration with key corporate products;- Building and managing multi-team interaction processes;- Developing solutions for data exchange APIs;- Creating project architecture;- Overseeing the full project lifecycle: — Managing business requirements; — Collaborating with stakeholders; — Leading team management; — Managing project deadlines; — Developing project documentation.

Украина

- Full-cycle implementation and maintenance of CRM systems for the pharmaceutical industry, including project management.- Full-cycle implementation and maintenance of CRM systems in new markets.- Negotiating with stakeholders.- Mentoring company staff.- Identifying and analyzing client requirements, and their specification and formalization.- Preparing technical specifications for CRM systems across multiple platforms: Web, Android, iOS, and Windows.- Managing software development stages and business intelligence (BI) projects using QlikView.Creating business intelligence solutions and working with databases.- Coaching client staff on CRM usage for audiences of up to 50 people.- Automating and optimizing business processes in CRM systems using Transact-SQL stored procedures.- Developing project documentation.

Kyiv City, Ukraine

- Administration of Microsoft Dynamics CRM 2011: — Development of JavaScript customizations — Conduction of software testing and web application testing: functional, regression, acceptance, system/end-to-end, and integration testing — Supporting and monitoring system tasks- Working on technical specifications: — Developing and enhancing functionality — Creating workflows and dialogs for Microsoft Dynamics CRM 2011 — Developing reports in Microsoft Dynamics CRM 2011 — Testing ERP system integrations with Microsoft Dynamics CRM 2011 — Creating technical documentation- Managing contractors- Training and consulting users

Kyiv City, Ukraine

- Managing system administrators and developers- Monitoring work performance effectiveness- Administration of Microsoft Dynamics CRM 4: — Creating technical add-ons and project modules; — Developing reports for Microsoft Dynamics CRM 4; — Testing reports, workflows, solutions, and web application integrations for Microsoft Dynamics CRM 4; — Developing workflows for Microsoft Dynamics CRM 4, monitoring system jobs, and resolving errors- Implementing validations and scenarios for employees within the system- Creating technical documentationComplete implementation and maintenance cycle for 10 projects in Microsoft Dynamics CRM 4