Maksym Maksymov Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Cybersecurity Platform development (Cloud-based, SaaS solution)• Acted as a liaison between product, IT, and sales teams to understand customer demand for new features and prioritize the product roadmap that outlined short-term and long-term goals leading to 15% increase in yearly revenue;• Collaborated with various stakeholders and cross-functional teams to elicit, gather, document, refine, and prioritize business requirements and further translate them into actionable tasks and… Show more Cybersecurity Platform development (Cloud-based, SaaS solution)• Acted as a liaison between product, IT, and sales teams to understand customer demand for new features and prioritize the product roadmap that outlined short-term and long-term goals leading to 15% increase in yearly revenue;• Collaborated with various stakeholders and cross-functional teams to elicit, gather, document, refine, and prioritize business requirements and further translate them into actionable tasks and features to ensure alignment between business goals, technical feasibility, and user impact;• Successfully led a team of data scientists and developed various cybersecurity detections that leverage Data Science, Machine Learning algorithms, and Natural Language Processing.• Owned the product backlog and met 96% of all features deadlines by proactively managing the Product Owners team and identifying and mitigating any engineering roadblocks within 7 agile distributed teams operating in 4 different time zones;• Crafted clear and detailed epics, user stories, acceptance criteria, and documentation to guide the development of the features. Ensured that user stories addressed end-users` needs and provided value to the organization;• Engaged with Agile development teams, providing them with the necessary context and guidance to implement features effectively. Participated in PI Planning, System Demo, Inspect & Adapt, Product Owner (PO) Sync, ART Sync, Backlog refinement.;• Managed product releases and ensured quality, resulting in a 40% reduction in bug-related delays and technical debt and a 20% increase in overall code quality. Conducted user acceptance testing to validate that implemented features meet the intended outcomes. Show less

Kyiv City, Ukraine

CRM application development (SaaS solution)• Led the long-term vision and strategy of the application encrypted into the product roadmap, focusing on enabling key use cases, driving impact, and balancing technical considerations;• Translated customer and internal-user needs into clear, well-defined functional and technical requirements for implementation by engineering based on constant feedback from various users and stakeholders, ensuring a user-friendly UX/UI design; •… Show more CRM application development (SaaS solution)• Led the long-term vision and strategy of the application encrypted into the product roadmap, focusing on enabling key use cases, driving impact, and balancing technical considerations;• Translated customer and internal-user needs into clear, well-defined functional and technical requirements for implementation by engineering based on constant feedback from various users and stakeholders, ensuring a user-friendly UX/UI design; • Facilitated the transition of proofs of concept (POCs), prototypes, and MVPs into robust, scalable, production-ready solutions that not only meet technical standards but also contribute significant business value;• Communicated roadmaps, priorities, and decisions across a wide spectrum of audiences from partner teams to executive levels. Ensured that key leadership and stakeholders were aligned on proper priorities, opportunities, and progress on key initiatives;• Executed the roadmap with proper OKRs and project tracking metrics;• Ensured product reliability and stability through testing and debugging of software components and releases;• Participated in sprint planning, backlog refinement, reviews, demos, and daily stand-up meetings. Show less

Kiev Region, Ukraine

Mobile payment platform development• Led the development and launch of a new product line, resulting in a 60% increase in revenue and a 25% increase in market share within the first year;• Collaborated with stakeholders to define and implement a product roadmap, aligning product initiatives with company-wide goals and resulting in a 50% increase in team efficiency and project success rate;• Collaborated with developers and other SME (Subject Matter Experts) to establish the… Show more Mobile payment platform development• Led the development and launch of a new product line, resulting in a 60% increase in revenue and a 25% increase in market share within the first year;• Collaborated with stakeholders to define and implement a product roadmap, aligning product initiatives with company-wide goals and resulting in a 50% increase in team efficiency and project success rate;• Collaborated with developers and other SME (Subject Matter Experts) to establish the technical vision and analyzed tradeoffs between usability and performance needs;• Managed the product backlog and prioritized features based on customer feedback, resulting in a 40% increase in customer satisfaction and a 30% increase in user engagement;• Owned the planning and scheduling of two-week sprints and clearly articulated the product vision to engineering resulting in hitting 99% of the product goals defined at the beginning of the year in 2019;• Led market research and analytics initiatives to target customer segmentation and inform product objectives and decisions, enabling a 50% increase in product penetration;• Tested and iterated in small-scale pilots to validate concepts, refine them to achieve product-market fit, and then scaled to drive vertical and horizontal economics;• Built and presented end-to-end executive product updates inclusive of current production metrics, new feature delivery planning and financial forecasting. Show less

Kiev, Ukraine

Payment Cards Product and Merchant-acquiring product development• Developed tailor-made pricing and marketing strategies that propelled the company's growth, resulting in a 30% increase in revenues;• Led market research, surveys, and competitor analysis that provided insights into product performance, optimization, and continued growth;• Identified profitable market opportunities for new products and partnerships through competitor analysis;• Implemented customer experience… Show more Payment Cards Product and Merchant-acquiring product development• Developed tailor-made pricing and marketing strategies that propelled the company's growth, resulting in a 30% increase in revenues;• Led market research, surveys, and competitor analysis that provided insights into product performance, optimization, and continued growth;• Identified profitable market opportunities for new products and partnerships through competitor analysis;• Implemented customer experience research and feedback initiatives, driving adoption of products by 75%;• Established and aligned company`s payment card and merchant-acquiring strategy in support of meeting its goals, objectives, and financial targets;• Developed a user onboarding flow that resulted in a 50% reduction in client`s setup time;• Established a process for gathering and measuring product usage and customer satisfaction through KPIs that had an 80% accuracy rate. Show less

Kiev, Ukraine

Management of one of the main full-functional branches of the Bank.• Managed the department and reached the highest revenue per customer in the retail chain • Organized the accomplishment of the department’s KPIs;• Managed the profitability of the department and tripled it• Managed quality of service of the department, which resulted in the best result among retail network;• People management and mentoring;• Regularly analyzed the work of the department and… Show more Management of one of the main full-functional branches of the Bank.• Managed the department and reached the highest revenue per customer in the retail chain • Organized the accomplishment of the department’s KPIs;• Managed the profitability of the department and tripled it• Managed quality of service of the department, which resulted in the best result among retail network;• People management and mentoring;• Regularly analyzed the work of the department and employees;• Drawing up regular KPIs reporting. Show less

Kiev, Ukraine

Customer Success Manager (Legal Entities and Premium customers)

Mykolaiv, Ukraine

Senior Credit Analyst, SME (Small and Medium Enterprises) Department

Mykolaiv, Ukraine

Customer Success Manager (Legal Entities and Premium customers)

Master'S Degree, Technical Protection Of Information And Computer Systems

Master'S Degree, Finance, General