Maksym Maksymov Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Cybersecurity Platform development (Cloud-based, SaaS solution)
• Acted as a liaison between product, IT, and sales teams to understand customer demand for new features and prioritize the product roadmap that outlined short-term and long-term goals leading to 15% increase in yearly.
• Collaborated with various stakeholders and cross-functional teams to elicit, gather, document, refine, and prioritize business requirements and further translate them into actionable tasks and… Show more Cybersecurity.
• Collaborated with various stakeholders and cross-functional teams to elicit, gather, document, refine, and prioritize business requirements and further translate them into actionable tasks and features to ensure.
• Successfully led a team of data scientists and developed various cybersecurity detections that leverage Data Science, Machine Learning algorithms, and Natural Language Processing.
• Owned the product backlog and met 96% of all features deadlines by proactively managing the Product Owners team and identifying and mitigating any engineering roadblocks within 7 agile distributed teams operating in 4.

Kyiv City, Ukraine

• CRM application development (SaaS solution)
• Led the long-term vision and strategy of the application encrypted into the product roadmap, focusing on enabling key use cases, driving impact, and balancing technical considerations;
• Translated customer and internal-user needs into clear, well-defined functional and technical requirements for implementation by engineering based on constant feedback from various users and stakeholders, ensuring a.
• … Show more CRM application development (SaaS solution)
• Facilitated the transition of proofs of concept (POCs), prototypes, and MVPs into robust, scalable, production-ready solutions that not only meet technical standards but also contribute significant business value;
• Communicated roadmaps, priorities, and decisions across a wide spectrum of audiences from partner teams to executive levels. Ensured that key leadership and stakeholders were aligned on proper priorities.

Kiev Region, Ukraine

• Mobile payment platform development
• Led the development and launch of a new product line, resulting in a 60% increase in revenue and a 25% increase in market share within the first year;
• Collaborated with stakeholders to define and implement a product roadmap, aligning product initiatives with company-wide goals and resulting in a 50% increase in team efficiency and project success rate;
• Collaborated with developers and other SME (Subject Matter Experts) to establish the… Show more Mobile payment platform development
• Collaborated with developers and other SME (Subject Matter Experts) to establish the technical vision and analyzed tradeoffs between usability and performance needs;
• Managed the product backlog and prioritized features based on customer feedback, resulting in a 40% increase in customer satisfaction and a 30% increase in user engagement;

Kiev, Ukraine

• Payment Cards Product and Merchant-acquiring product development
• Developed tailor-made pricing and marketing strategies that propelled the company's growth, resulting in a 30% increase in revenues;
• Led market research, surveys, and competitor analysis that provided insights into product performance, optimization, and continued growth;
• Identified profitable market opportunities for new products and partnerships through competitor analysis;
• Implemented customer experience… Show more Payment Cards Product and Merchant-acquiring product development
• Implemented customer experience research and feedback initiatives, driving adoption of products by 75%;

Kiev, Ukraine

• Management of one of the main full-functional branches of the Bank.
• Managed the department and reached the highest revenue per customer in the retail chain
• Organized the accomplishment of the department’s KPIs;
• Managed the profitability of the department and tripled it
• Managed quality of service of the department, which resulted in the best result among retail network;
• People management and mentoring;

Kiev, Ukraine

Customer Success Manager (Legal Entities and Premium customers)

Mykolaiv, Ukraine

Senior Credit Analyst, SME (Small and Medium Enterprises) Department

Mykolaiv, Ukraine

Customer Success Manager (Legal Entities and Premium customers)

Master'S Degree, Technical Protection Of Information And Computer Systems

Master'S Degree, Finance, General