Mark Kuch
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Mark Kuch Email & Phone Number

Head of Artificial Intelligence at Cassie - Customer Service AI
Location: Geelong, Victoria, Australia 10 work roles 3 schools
1 work email found @tribalgroup.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Work email m****@tribalgroup.com
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Role
Head of Artificial Intelligence
Location
Geelong, Victoria, Australia

Who is Mark Kuch? Overview

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Quick answer

Mark Kuch is listed as Head of Artificial Intelligence at Cassie - Customer Service AI, based in Geelong, Victoria, Australia. AeroLeads shows a work email signal at tribalgroup.com and a matched LinkedIn profile for Mark Kuch.

Mark Kuch previously worked as Chief Operating Officer at Forms Express and Chief Technology Officer at Forms Express. Mark Kuch holds Bachelor'S Degree, Computer Science And Software Development from Deakin University.

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Email format at Cassie - Customer Service AI

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{first}.{last}@tribalgroup.com
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Profile bio

About Mark Kuch

I am a technology leader and program manager with over 15 years of experience in driving transformative change and delivering exceptional value across diverse sectors, including Finance and Geospatial. My expertise lies in navigating complex environments, fostering strategic partnerships, and cultivating high-performing teams that excel in achieving organisational goals.With a robust technical background, I have successfully architected and implemented some of Australia’s most intricate logistical, billing, and image processing systems. My leadership style is grounded in leading by example, leveraging my deep understanding of system architecture to inspire and guide my teams toward success.Throughout my career, I have consistently delivered solutions that meet and exceed expectations, whether working with government agencies or commercial enterprises. My track record includes delivering complex projects that integrate seamlessly with existing systems, enhance operational efficiency, and drive business growth.

Listed skills include Software Development, Database Design, Web Services, .Net, and 37 others.

Current workplace

Mark Kuch's current company

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Cassie - Customer Service AI
Cassie - Customer Service Ai
Head of Artificial Intelligence
Geelong, VIC, AU
AeroLeads page
10 roles · 19 years

Mark Kuch work experience

A career timeline built from the work history available for this profile.

Head Of Artificial Intelligence

Cassie - Customer Service Ai

Geelong, VIC, AU

Chief Technology Officer

Breakwater, VIC

Forms Express uses the latest technology to enable accelerated payments to the biller, while minimising involvement of Customer Service and IT resources for council and utility organisations. With not only our electronic process we also support mail based and SMS as well. We recognise that organisational change is challenging and we focus on making the.

Oct 2018 - Sep 2023

Tech Advisor

Working within the FinTech space across multiple business providing support, guidance and technical leadership for business starting out on their payment journey.

Podcast Host

The BBQ & Brews Show is live, unedited, and raw with amazing insights from their guests and some hilarious beer induced fumbles along the way from the hosts. From brilliant backyard pit masters to those thinking of starting their own rub company and to farmers that provide the fantastic produce, these guys really interview from farm to table and everything.

Senior Solutions Architect

  • Tribal provides a wide range of products and services that support the delivery of education learning and training services.Key Responsibilities
  • Key voice in the direction of cloud implementation, being able to communicate the direction and ensure acceptance of the wider team.
  • Ownership of overall design and vision, at both management and technical level, of the new cloud SaaS offering.
  • Working closely with Management and Product team to develop epics and backlog items.
  • Educating the team around different thinking of scale, reliability and cost vs effort, within a cloud solution.
  • Working closely with the DevOps team to help build a DevOps culture within the team.
Sep 2017 - Oct 2018

Chief Technology Officer

Melbourne, Australia

  • Billsumo is a leading budgeting solution company offering a bill management and paying services to Members/customers of financial institutions. For its Members/customers, billsumo makes sure all important bills are.
  • Actively engaged in the pre-sales process to provide a high level of confidence for potential clients with regards to the implementation and project management capabilities of Billsumo.
  • Lead, manage and collaborate with cross-functional teams, business partners and stakeholder management for the products.
  • Increased and improved the relationship with the banking providers, and leveraged the experience of global development teams
  • Ensured the quality of the solution and verified that the solution met all security and audit compliance.
  • Oversaw the delivery and development of all projects at Billsumo including the Billsumo core product and website, using a unique blend of technologiesKey Achievements
Jul 2015 - Jul 2017

Chief Technology Officer / Director

Laypay

Melbourne, Australia

  • LayPay offers businesses the ability to grow revenues and improve cash flow through innovative payment processes. LayPay enables businesses to offer customers new products and services whilst giving customers the.
  • Overall product development and marketing responsibilities for the business
  • Actively engaged with the pre-sales process to provide a high level of confidence for potential clients
  • Provided business analysis, project management, and quality analysis
  • Developed a high level Enterprise Architecture to assist with the technical solutions
  • Was responsible for the delivery of the solution through implementation to BAU and worked with the delivery teams to ensure the solution is performing to original business case.Key Achievements
Jan 2009 - Jun 2015

Application Analyst/Technical Lead

Melbourne Area, Australia

  • Geomatic Technologies (GT) develops advanced mobile and spatial technology solutions to solve complex asset and data management challenges in the utility, transport and government sectors.I worked within a team to.
  • Technical lead on a variety of projects ranging from asset mapping systems, 3D imaging and billing systems
  • Responsible for leading the development practices for core products
  • Working individually or in large teams to deliver complex enterprise solutions for clients
  • Mentored staff and helped develop their technical skills
  • Worked with pre-sale on estimation of work as well as supporting tender responsesKey Achievements
Jan 2008 - Sep 2013

Teacher/Software Developer

Hong Kong

  • Australian International School Hong Kong (AISHK) is a co-educational R-12 school located in Hong Kong. The Australian International School Hong Kong is a progressive and high performing International school with over.
  • Technology Teacher and Mathematics Teacher in the secondary section of the school
  • Created curriculum content in liaison with other staff in the department
  • Delivered instruction to students on a daily basis as required
  • Responsible for consultation and development of the school website and Online Learning Platform
  • Provided Professional Development for staff in use of technology Key Achievements
2007 - 2008 ~1 yr
3 education records

Mark Kuch education

Bachelor'S Degree, Computer Science And Software Development

Majoring in Information systems

Education record

Bellarine Secondary College
FAQ

Frequently asked questions about Mark Kuch

Quick answers generated from the profile data available on this page.

What company does Mark Kuch work for?

Mark Kuch works for Cassie - Customer Service AI.

What is Mark Kuch's role at Cassie - Customer Service AI?

Mark Kuch is listed as Head of Artificial Intelligence at Cassie - Customer Service AI.

What is Mark Kuch's email address?

AeroLeads has found 1 work email signal at @tribalgroup.com for Mark Kuch at Cassie - Customer Service AI.

Where is Mark Kuch based?

Mark Kuch is based in Geelong, Victoria, Australia while working with Cassie - Customer Service AI.

What companies has Mark Kuch worked for?

Mark Kuch has worked for Cassie - Customer Service Ai, Forms Express, Spreadsta, The Bbq And Brews Show, and Tribal Group.

How can I contact Mark Kuch?

You can use AeroLeads to view verified contact signals for Mark Kuch at Cassie - Customer Service AI, including work email, phone, and LinkedIn data when available.

What schools did Mark Kuch attend?

Mark Kuch holds Bachelor'S Degree, Computer Science And Software Development from Deakin University.

What skills is Mark Kuch known for?

Mark Kuch is listed with skills including Software Development, Database Design, Web Services, .Net, Agile Methodologies, Asp.Net Mvc, C#, and Microsoft Sql Server.

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