Mal Smith

Mal Smith Email and Phone Number

Senior Customer Attendant at NSW TrainLink @ NSW TrainLink
sydney, new south wales, australia
Mal Smith's Location
Australia, Australia
Mal Smith's Contact Details

Mal Smith work email

Mal Smith personal email

n/a
About Mal Smith

20+ Years of IT project and program management experience, and 30 years broader IT experience in large corporate, federal, and state government organisations, specialising in IT infrastructure implementations.A strong interest in successful organisational change and processes and building and retention of knowledge management systems - especially as they apply to PMO maturity and continuous improvement.Past President, PMI Canberra, Australian Capital Territory Chapter.Specialties: ICT project management;Project management methodologies and processes;Successful transition from project to business capability.

Mal Smith's Current Company Details
NSW TrainLink

Nsw Trainlink

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Senior Customer Attendant at NSW TrainLink
sydney, new south wales, australia
Employees:
398
Mal Smith Work Experience Details
  • Nsw Trainlink
    Senior Customer Attendant
    Nsw Trainlink Mar 2024 - Present
    Albury, New South Wales, Australia
  • Nsw Trainlink
    Senior Passenger Attendant
    Nsw Trainlink Oct 2022 - Feb 2024
    Albury, New South Wales, Australia
  • Sydney Trains
    Passenger Train Guard
    Sydney Trains Mar 2022 - Sep 2022
    Central Station, Sydney
    Manage the running of suburban passenger trains in partnership with the Driver, on schedule and in a safe operational environment.
  • Star Aviation Australia
    Customer Service Agent
    Star Aviation Australia Nov 2021 - Feb 2022
    Albury, New South Wales, Australia
  • The Itsm Hub Pty Ltd
    Associate
    The Itsm Hub Pty Ltd May 2021 - Nov 2021
    Canberra, Australian Capital Territory, Australia
  • On Sabbatical And Undertaking Additional Study.
    Senior Project Manager
    On Sabbatical And Undertaking Additional Study. Jan 2020 - May 2021
    Melbourne, Australia; Canberra, Australia.
  • Airservices Australia
    Senior Project Consultant
    Airservices Australia Jun 2019 - Dec 2019
    Melbourne, Australia
  • Shared Services Ict, Australian Capital Territory Government
    Team Lead, Project Centre Of Excellence
    Shared Services Ict, Australian Capital Territory Government Jul 2016 - May 2019
    Canberra, Australia
  • Shared Services Ict, Act Government
    Epmo Operations Manager
    Shared Services Ict, Act Government Sep 2013 - Jun 2016
    Canberra, Australia
    Managing the Project Management Framework for the Enterprise Project Management Office (EPMO) at Shared Services ICT. Provision of new and upgraded EPMO documentation. Enabling, mentoring and training of project managers and project coordinators in SSICT PM processes.Promoting the EPMO as a centre of excellence for project, program and portfolio management in the ACT Government, and a wholistic view of all stakeholders through the lifecycle of all ICT initiatives. Implementing and applying effective tools to ensure business value from new capabilities is achieved, and expected benefits are realised.
  • Shared Services Ict, Act Government
    Senior Project Manager
    Shared Services Ict, Act Government Jul 2013 - Aug 2013
    Canberra, Australia
    Managing the Project Management Framework for the Enterprise Project Management Office (EPMO) at Shared Services ICT. Provision of new and upgraded EPMO documentation, advice and training of project managers and project coordinators in SSICT PM processes.This is a developing role, which I am embracing enthusiastically.
  • Shared Services Ict, Act Government
    Senior It Project Manager, Schools Capital Works
    Shared Services Ict, Act Government Jan 2012 - Jun 2013
    Canberra, Australia
    Provision of ICT project services to the Schools Capital Works group, Education and Training Directorate of the ACT Government. Representing Shared Services ICT as a senior supplier in the construction of new schools and additions to schools. Managing a program of projects from cabling in schools to future proofing, energy monitoring, and HD video conferencing capability.
  • Shared Services Ict, Act Government
    Assistant Engagement Manager
    Shared Services Ict, Act Government Oct 2009 - Feb 2012
    Canberra, Australia
    Undertake pre-project engagement activities with clients; Add value in formulation of business cases and project funding submissions; Consult with the client on project startup and initiation processes to achieve best outcomes; Manage client expectations through these phases; Work with ICT (account) managers to enhance Shared Services ICT's service offerings to clients; As required, manage feasibility studies, the provision of possible solutions to business requirements, and associated costing and estimates; Train and mentor ICT project managers; Consult with ICT Program and Project Managers within ACT Government to improve processes and manage the building of ICT project management knowledge.
  • Intact
    Senior Project Manager
    Intact 2005 - Sep 2009
    Managing the implementation of IT systems into ACT Government client agencies
  • Intact
    Program Manager
    Intact Jan 2008 - Nov 2008
    Managed a program of rolling out a Windows XP SOE to 10,500 desktops within the ACT Government.
  • It Project Support Pty Ltd
    Senior Project Manager
    It Project Support Pty Ltd Oct 2002 - May 2005
    Managed IT infrastructure implementations Australia-wide for the company's clients. This included SOE upgrades, Desktop and server refreshes, IT and sensitive equipment relocations, national IT audits.
  • Csc
    Project Manager
    Csc Jul 1998 - Sep 2002
    Managed infrastructure projects for the company's 'Cluster 3' contract clients. Projects included national hardware refreshes, new site commissionings, mainframe and server applications, server implementations.

Mal Smith Skills

Itil Pmp Sharepoint Change Management Management Project Portfolio Management Stakeholder Management Pmo Project Management Vendor Management Information Technology Governance Project Delivery It Strategy Software Documentation Prince2 Business Process Improvement It Service Management It Management Requirements Analysis Infrastructure Sdlc Business Requirements Resource Management Ms Project Integration Program Management Business Process Business Analysis Pmbok System Deployment Software Project Management Service Delivery Requirements Gathering Project Governance Risk Management Certified Project Manager Business Transformation Business Intelligence Outsourcing Disaster Recovery It Operations Business Process Design Visio It Outsourcing Business Case Microsoft Project

Mal Smith Education Details

  • Swan Hill Technical School
    Swan Hill Technical School
    Commerce

Frequently Asked Questions about Mal Smith

What company does Mal Smith work for?

Mal Smith works for Nsw Trainlink

What is Mal Smith's role at the current company?

Mal Smith's current role is Senior Customer Attendant at NSW TrainLink.

What is Mal Smith's email address?

Mal Smith's email address is ma****@****.gov.au

What schools did Mal Smith attend?

Mal Smith attended Swan Hill Technical School.

What are some of Mal Smith's interests?

Mal Smith has interest in Motorcycling, Model Railroading, Aviation, New Technologies, Railroading.

What skills is Mal Smith known for?

Mal Smith has skills like Itil, Pmp, Sharepoint, Change Management, Management, Project Portfolio Management, Stakeholder Management, Pmo, Project Management, Vendor Management, Information Technology, Governance.

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