Mal Smith
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Mal Smith Email & Phone Number

Senior Customer Attendant at NSW TrainLink
Location: Australia, Australia, Australia 16 work roles 1 school
1 work email found @act.gov.au LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email m****@act.gov.au
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Senior Customer Attendant
Location
Australia, Australia, Australia
Company size

Who is Mal Smith? Overview

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Quick answer

Mal Smith is listed as Senior Customer Attendant at NSW TrainLink, a company with 398 employees, based in Australia, Australia, Australia. AeroLeads shows a work email signal at act.gov.au and a matched LinkedIn profile for Mal Smith.

Mal Smith previously worked as Senior Passenger Attendant at Nsw Trainlink and Passenger Train Guard at Sydney Trains. Mal Smith holds Leaving Certificate, Commerce from Swan Hill Technical School.

Company email context

Email format at NSW TrainLink

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{first}.{last}@act.gov.au
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AeroLeads found 1 current-domain work email signal for Mal Smith. Compare company email patterns before reaching out.

Profile bio

About Mal Smith

20+ Years of IT project and program management experience, and 30 years broader IT experience in large corporate, federal, and state government organisations, specialising in IT infrastructure implementations.A strong interest in successful organisational change and processes and building and retention of knowledge management systems - especially as they apply to PMO maturity and continuous improvement.Past President, PMI Canberra, Australian Capital Territory Chapter.Specialties: ICT project management;Project management methodologies and processes;Successful transition from project to business capability.

Listed skills include Itil, Pmp, Sharepoint, Change Management, and 43 others.

Current workplace

Mal Smith's current company

Company context helps verify the profile and gives searchers a useful next step.

NSW TrainLink
Nsw Trainlink
Senior Customer Attendant
sydney, new south wales, australia
Employees
398
AeroLeads page
16 roles · 21 years

Mal Smith work experience

A career timeline built from the work history available for this profile.

Senior Customer Attendant

Current

Albury, New South Wales, Australia

Mar 2024 - Present

Senior Passenger Attendant

Albury, New South Wales, Australia

Oct 2022 - Feb 2024

Passenger Train Guard

Central Station, Sydney

Manage the running of suburban passenger trains in partnership with the Driver, on schedule and in a safe operational environment.

Mar 2022 - Sep 2022

Associate

The Itsm Hub Pty Ltd

Canberra, Australian Capital Territory, Australia

May 2021 - Nov 2021

Team Lead, Project Centre Of Excellence

Shared Services Ict, Australian Capital Territory Government

Canberra, Australia

Jul 2016 - May 2019

Epmo Operations Manager

Shared Services Ict, Act Government

Canberra, Australia

Managing the Project Management Framework for the Enterprise Project Management Office (EPMO) at Shared Services ICT. Provision of new and upgraded EPMO documentation. Enabling, mentoring and training of project managers and project coordinators in SSICT PM processes.Promoting the EPMO as a centre of excellence for project, program and portfolio management.

Sep 2013 - Jun 2016

Senior Project Manager

Shared Services Ict, Act Government

Canberra, Australia

Managing the Project Management Framework for the Enterprise Project Management Office (EPMO) at Shared Services ICT. Provision of new and upgraded EPMO documentation, advice and training of project managers and project coordinators in SSICT PM processes.This is a developing role, which I am embracing enthusiastically.

Jul 2013 - Aug 2013

Senior It Project Manager, Schools Capital Works

Shared Services Ict, Act Government

Canberra, Australia

Provision of ICT project services to the Schools Capital Works group, Education and Training Directorate of the ACT Government. Representing Shared Services ICT as a senior supplier in the construction of new schools and additions to schools. Managing a program of projects from cabling in schools to future proofing, energy monitoring, and HD video.

Jan 2012 - Jun 2013

Assistant Engagement Manager

Shared Services Ict, Act Government

Canberra, Australia

Undertake pre-project engagement activities with clients; Add value in formulation of business cases and project funding submissions; Consult with the client on project startup and initiation processes to achieve best outcomes; Manage client expectations through these phases; Work with ICT (account) managers to enhance Shared Services ICT's service.

Oct 2009 - Feb 2012

Senior Project Manager

Managing the implementation of IT systems into ACT Government client agencies

2005 - Sep 2009

Program Manager

Managed a program of rolling out a Windows XP SOE to 10,500 desktops within the ACT Government.

Jan 2008 - Nov 2008

Senior Project Manager

It Project Support Pty Ltd

Managed IT infrastructure implementations Australia-wide for the company's clients. This included SOE upgrades, Desktop and server refreshes, IT and sensitive equipment relocations, national IT audits.

Oct 2002 - May 2005

Project Manager

Csc

Managed infrastructure projects for the company's 'Cluster 3' contract clients. Projects included national hardware refreshes, new site commissionings, mainframe and server applications, server implementations.

Jul 1998 - Sep 2002
1 education record

Mal Smith education

  • Swan Hill Technical School
    Swan Hill Technical School
    Commerce
FAQ

Frequently asked questions about Mal Smith

Quick answers generated from the profile data available on this page.

What company does Mal Smith work for?

Mal Smith works for NSW TrainLink.

What is Mal Smith's role at NSW TrainLink?

Mal Smith is listed as Senior Customer Attendant at NSW TrainLink.

What is Mal Smith's email address?

AeroLeads has found 1 work email signal at @act.gov.au for Mal Smith at NSW TrainLink.

Where is Mal Smith based?

Mal Smith is based in Australia, Australia, Australia while working with NSW TrainLink.

What companies has Mal Smith worked for?

Mal Smith has worked for Nsw Trainlink, Sydney Trains, Star Aviation Australia, The Itsm Hub Pty Ltd, and On Sabbatical And Undertaking Additional Study..

How can I contact Mal Smith?

You can use AeroLeads to view verified contact signals for Mal Smith at NSW TrainLink, including work email, phone, and LinkedIn data when available.

What schools did Mal Smith attend?

Mal Smith holds Leaving Certificate, Commerce from Swan Hill Technical School.

What skills is Mal Smith known for?

Mal Smith is listed with skills including Itil, Pmp, Sharepoint, Change Management, Management, Project Portfolio Management, Stakeholder Management, and Pmo.

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