Please complete the CAPTCHA to continue
@networth.ca
✓
4 phones found area 647, 416, and 972
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Mala Basdeo is listed as Level1 Helpdesk Support at NETWORTH, a with 19 employees, based in Mississauga, Ontario, Canada. AeroLeads shows a work email signal at networth.ca, phone signal with area code 647, 416, 972, and a matched LinkedIn profile for Mala Basdeo.
Mala Basdeo previously worked as IT Coordinator at Launch! and Inventory Specialist at Launch!. Mala Basdeo holds Cns, Technology from Seneca Polytechnic.
This section adds company-level context without repeating Mala Basdeo's masked contact details.
AeroLeads found 1 current-domain work email signal for Mala Basdeo. Compare company email patterns before reaching out.
10 years of experience in Information Technology field delivering technical and customer support, asset management, tracking and monitoring inventory and in depth knowledge and understanding on project coordination. Dedicated professional possessing excellent communication, organizational and analytical capabilities.Successful at building strong relationship with vendors and suppliersOther skills includes:PC hardware support Windows XP/7, Active Directory.Mobile Devices , Email ApplicationsOffice365Intermediate knowledge on MS Office, Familiar with MS projectService Desk and BMC System
Listed skills include Management, Microsoft Office, Project Coordination, Inventory Management, and 4 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Mississauga, On
Provide 1st level support, triage all incoming calls and manage service boards using ConnectWise. Escalate all unresolved calls from a 1st level of support to the help desk team. Escalate calls and emails related to software application support, network issues and hardware problems. Reviewing customer feedback and taking corrective action to maintain customer satisfaction while managing tickets and follow up for ticket closure.
Mississauga,On Canada
• Assisting and supporting Project Managers with hardware and software for new client launch• Communicating with Project Manager on any changes out of scope• Lead meetings with each department to review project status and proposed changes.• Collaborated with cross-functional teams to update project plans• Involved in coordinating all asset according to project scope• Performed QA application deployed on mobile devices• Train client on new products and application at launch meetings• Maintain high quality of project documents (project plan, weekly progress report, risk register, issues log, schedules and communication)
Toronto, Canada Area
• Main point of contact for sourcing IT related hardware/software• Entered all asset into inventory database • Managed all company’s assets• Monitored and replenish inventory level based on yearly forecast• Renewed all support contracts on servers and software• Generated monthly client reports to discuss inventory status• Maintained vendor and supplier relationships• Obtained pricing and process PO• Created inventory process for specify clients
Toronto, On Canada Area
• Main point of contact for Sales Force team• Documented and logged all case notes in ticketing database• Supported multiple clients using handheld devices• Troubleshoot software and hardware issue related to handheld devices• Image handheld and laptops• Configure and install software on handheld devices, tablets and laptop• Created templates for the top 10 issues which resulted in reduction in calls
Toronto, Canada Area
Tucows has been a recognized leader in the Internet industry since 1994, starting with their famous software downloads, reviews and cow ratings• Primary contact for premium clients and resellers via phone and email.• Understanding of protocols (TCP/IP) and routing (DNS). • Supported Multi-platform (Windows, Linux, MAC)• Knowledgeable and have the ability to configure common mail clients • Adding, Changing, Deleting and resetting passwords via MAC (Mail Administrative Center)• Ability to configure common Internet Browsers (MS Internet Explorer, Netscape, etc.)• Proficient with MS Office (Word, Excel, PowerPoint) applications• Logged and documented all cases in ticketing system. (Service Desk)• Prepared and reviewed contracts with clients and following through with agreement.• Gathered information on outages and prepared client Incident Reports• Performed User Acceptance Testing and Documentation during Migration.
Toronto
Other employees you can reach at networth.ca. View company contacts for 19 employees →
Dinesh Shende
Colleague at NetworthMumbai, Maharashtra, India
View →
BH
Benjamin Hnz Ptl
Colleague at NetworthMiguel Hidalgo, Mexico City, Mexico
View →
RA
Rajesh Adhikari
Colleague at NetworthThane, Maharashtra, India
View →
AP
Asha Patkar
Colleague at NetworthPune, Maharashtra, India
View →
AW
Andrew Wilson
Colleague at NetworthGreater Brisbane Area, Australia
View →
RS
Rajiv Shukla
Colleague at NetworthDelhi, India
View →
JC
Joshua Cook
Colleague at NetworthMississauga, Ontario, Canada
View →
PS
Prasadmsr Sriram
Colleague at NetworthKrishna, Andhra Pradesh, India
View →
SG
Sivaramakrishna Ghorakavi
Colleague at NetworthAndhra Pradesh, India
View →
EF
Elizabeth François
Colleague at NetworthGreater Paris Metropolitan Region, France
View →
Quick answers generated from the profile data available on this page.
Mala Basdeo works for NETWORTH.
Mala Basdeo is listed as Level1 Helpdesk Support at NETWORTH.
AeroLeads has found 1 work email signal at @networth.ca for Mala Basdeo at NETWORTH.
AeroLeads has found 4 phone signal(s) with area code 647, 416, 972 for Mala Basdeo at NETWORTH.
Mala Basdeo is based in Mississauga, Ontario, Canada while working with NETWORTH.
Mala Basdeo has worked for Networth, Launch!, Tucows, Criticalpath Inc, and Clientlogic.
Mala Basdeo's colleagues at NETWORTH include Dinesh Shende, Benjamin Hnz Ptl, Rajesh Adhikari, Asha Patkar, and Andrew Wilson.
You can use AeroLeads to view verified contact signals for Mala Basdeo at NETWORTH, including work email, phone, and LinkedIn data when available.
Mala Basdeo holds Cns, Technology from Seneca Polytechnic.
Mala Basdeo is listed with skills including Management, Microsoft Office, Project Coordination, Inventory Management, Procurement, Asset Managment, Asset Management, and Ms Office Suite.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Mala Basdeo you were looking for.
View similar profiles
