Mohamed Alaa Eldin Email & Phone Number

• Manage the implementation of the projects & tasks required from the software development team.• Manage the implementation of software development policies, procedures, standards, and ensure the quality and consistency of the developed applications.• Manage AmCham website, web advertising system, AmCham Tenders Alert Service, Cyberlink, external hosted sites, AmCham online payment system, and AmCham sms system.• Manage in-house developed systems (Events Online Registration system, Membership management system, Membership Online Renewal, AmCham annual directory update, SQL reporting service, BIC telesales system, BIC revenue/collection system, BIC marketing campaigns system).• Manage database administration duties (Monitoring, installation and configuration, performance tuning, backup/recovery, maintenance, troubleshooting).• Manage, and automate the process of sending personalized and customized emails, reminders, and alerts according to the business requirements.• Monitor developer’s performance, help developers resolve technical issues, establish plans for improvement when necessary, and conduct annual reviews in conjunction with management.• Interact with different AmCham departments to understand their business needs and identify potential solutions.• Provide system analysis, design, implementation, software requirements specification (SRS) development for information systems solutions.• Implement online analytical reports.• Provide out of working hours support to AmCham operation by accessing AmCham platform remotely.• Keep abreast with the latest development methodologies, tools, and best practices.• Assist the system administrators whenever needed.

Provide system analysis, design, documentation, maintenance, and programming of computer-based information systemsConduct meetings with the clients to analyze their requirements and get the exact specifications.Writing websites’ proposalsDesign and implement test cases to ensure the quality of the developed applications.Design, develop, and administrate databases for required applicationsDevelop modules to generate statistical and aggregated reports on stored dataAdministrating the advertising system on AmCham web siteCreate technical ad hoc queries/views for instantaneous requestsDevelop / maintain AmCham website and external web sitesDesigning and enhancing web adsPerform database administration duties (Monitoring, installation and configuration, administration, performance tuning, backup/recovery, maintenance, troubleshooting)Test new products concerning databases and systems development and introducing of new technology tracksMonitoring/Maintaining AmCham website listing in different search enginesAssist system administrators on an as needed basisSpecific responsibilities:Developing, maintaining, and providing support to users for:Tenders Alert ServiceTimesheet systemTelesales systemMembership management systemOnline registration systemIIS Log files analysis programAdvertisers’ reports systemOnline faxing serviceAmCham online payment systemSMS voting systemAmCham Ticker systemAmCham Cyberlink (E-procurement, Quality Benefit Program, Membership Renewal, Update Membership Information, Latest on AmCham Cyberlink email)AmCham annual directory (generating its content)Banners system in BIC emailsAmCham online services’ surveysAmCham website traffic/statistical reportsBSAC inquiries systemFree text search in business monthly (Indexing server)Server’s security and network security