Sr. Product Manager
· Provided Product Management for Desktop, Tablet, and iPhone· Designed, facilitated, and improved upon the software development process from conceptual stage (requirements gathering) through development stage (ticket creation) and into QA.· Guided multiple Project Managers to improve Sprint Cycle Process· Provided visual representation of requirements and desired outputs for developers in the form of Mocks / Wireframe using Figma. Used Feature Spec documents to describe specific UX functionality to developers. Evaluated UX concerns with UX designer. Reviewed user feedback and observed user experiences in order to make improvement recommendations.· Conducting User Observation and User Interviews for both current and future software Features and systems.· Collaborated with developers to clarify specification and deliberate on the creation of specific solutionsDefined multi-year Roadmap and determined both short term and long term priorities in relation to very specific seasonal deadlines.· Managed conversations with business owners for the purpose of understanding business goals and placing existing software on the right track.· Completed thorough evaluation of business practices, cost of labor, and software license costs in order to construct a long term cost / benefits proposal and to make recommendations for future software systems that should be developed in house.· Defined the structure and schedule for software testing and rollout based on existing deadlines.· Conceptualized and guided the creation of future redesign objectives.· Lead standard Project meetings including Backlog Grooming meetings, QA meetings, and Design Update meetings.