Malaika K
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Malaika K Email & Phone Number

SAFe Scrum Master (SSM), Professional Scrum Master (PSM), Professional Scrum with Kanban (PSK), ICAgile Coaching (ICP-ACC) at Citizens Property Insurance Corporation
Location: Dallas, Texas, United States 4 work roles 1 school
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Role
SAFe Scrum Master (SSM), Professional Scrum Master (PSM), Professional Scrum with Kanban (PSK), ICAgile Coaching (ICP-ACC)
Location
Dallas, Texas, United States
Company size

Who is Malaika K? Overview

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Quick answer

Malaika K is listed as SAFe Scrum Master (SSM), Professional Scrum Master (PSM), Professional Scrum with Kanban (PSK), ICAgile Coaching (ICP-ACC) at Citizens Property Insurance Corporation, a with 1227 employees, based in Dallas, Texas, United States. AeroLeads shows a matched LinkedIn profile for Malaika K.

Malaika K previously worked as Scrum Master at Citizens Property Insurance Corporation and Scrum Master at Cigna Health Benefits. Malaika K holds Business Administration from Dallas College.

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Citizens Property Insurance Corporation

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Profile bio

About Malaika K

A highly driven and results-oriented Scrum Master with over 8 years of experience leading diverse teams and managing multiple projects. Demonstrated expertise in solving complex challenges, optimizing workflows, and making data-driven decisions to enhance efficiency and outcomes. Skilled in cultivating strong relationships with customers and stakeholders, while fostering an agile mindset to align business objectives with sustainable, quantifiable results. Adept at overseeing high-impact technical projects with meticulous planning and coordination. Diligent, accountable, and a lifelong learner, adaptable to dynamic environments and evolving project, customer, and organizational needs. Committed to driving improvements in cost efficiency, delivery speed, and overall quality for the organization.“Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.” – Thomas A. Edison. In agile as in life there will be hiccups, but the iterative nature of agile makes it easy to do a retrospective and learn from our mistakes then move on to the next sprint and do better.

Current workplace

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Citizens Property Insurance Corporation
Citizens Property Insurance Corporation
SAFe Scrum Master (SSM), Professional Scrum Master (PSM), Professional Scrum with Kanban (PSK), ICAgile Coaching (ICP-ACC)
tallahassee, florida, united states
Website
Employees
1227
AeroLeads page
4 roles

Malaika K work experience

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Scrum Master

Current

Jacksonville, Florida, United States

• Serving as the Agile Team Coach for 2 teams, facilitating key events like sprint planning, daily stand-ups, sprint reviews, retrospectives, and PI planning sessions. Helps teams maintain alignment with one another and ensures smooth collaboration. Provides coaching to Product Owners, helping them implement effective product management practices to enhance team performance.• Leading team competency and health assessments to promote collaboration, helping teams identify tailored growth and development paths. Plays a key role in training, mentoring, and coaching teams, fostering the adoption of new skills and competencies that elevate their overall performance and capabilities.• Empowering teams to take ownership of staying focused on quarterly objectives, sprint goals, quality, and delivering value consistently. Supports teams in adopting practices that foster psychological safety and create a "safe to fail" environment where innovation and learning thrive.• Leveraging advanced facilitation skills to tailor the agendas of agile ceremonies, ensuring they meet the specific needs of the team while still achieving both required and desired outcomes. • Proactively identifying impediments and appropriately resolving or escalating using network of peers and formal channels. Serving as the representative in multi-team events like scrum of scrums. Supporting the team by facilitating conflict resolution and promoting a collaborative environment. • Empowering teams to align their performance metrics with their desired goals, ensuring they can effectively track, analyze, and act on those metrics. Motivating teams to regularly reflect on their performance, driving continuous improvement and progress toward their objectives. Supporting the team in fostering growth and developing t-shaped skills, promoting versatility and collaboration.

Oct 2023 - Present

Scrum Master

Bloomfield, Connecticut, United States

• Supporting development team in the adoption of Agile Software Development to improve time-to-market, reduce defect count by 40% and decrease backlog size by 60%• Facilitating team conflict resolution by ensuring reflection of agile and scrum values towards achieving self-organizing and high performance.• Working with product owner to keep product backlog healthy, relevant, and prioritized, ensuring acceptance criteria are agreed upon and stories are ready for sizing leading to a 35% increase in commitment/reliability statistic. • Empowering, encouraging, and mentoring agile team by shielding them as required to demonstrate trust and safe surroundings for raising problems, defining solutions, and committing to milestones delivery, resulting in 33% increase in employee retention. • Establishing a cross-functional, collaborative, supporting, environment leading to an increase in high quality value delivered to customers from 40% to 70%.• Organizing and improving Agile best practices and values resulting in increase in productivity and overall team satisfaction by an average of 20%.• Creating and maintaining measurable metrics including burn-down chart, velocity, and release forecasting to help track the progress of agile development teams which led to an increase in value deliver from 60% to 90%.• Identifying and removing organization and team impediments resulting in an improved efficiency of 15%.

Mar 2018 - Oct 2023

Scrum Master

Atlanta, Georgia, United States

• Guided the teams on how to implement and use Agile frameworks, practices and tracking epic, features and stories using JIRA which reduced the time to create and manage tickets by 30%.• Built an environment of trust in the team where people feel comfortable giving their perspective or providing feedback.• Removed 50+ obstacles and managed risks to enable team efficiency and effectiveness.• Monitored and reported on team’s capacity, utilized to assist teams in sprint planning.

Mar 2015 - Feb 2018

Assistant Project Coordinator

Atlanta, Georgia, United States

• Gathered and updated project materials, completing budget, forecasting, project documentation, business flows, and lesson learned document.• Scheduled and provided work advice and guidance. Resolved problems to meet technical performance and financial objectives.• Developed an excel macro and standardized reporting templates, resulting in efficient data collection and a 34% reduction in turnaround time.

Jan 2013 - Feb 2015
Team & coworkers

Colleagues at Citizens Property Insurance Corporation

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1 education record

Malaika K education

FAQ

Frequently asked questions about Malaika K

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What company does Malaika K work for?

Malaika K works for Citizens Property Insurance Corporation.

What is Malaika K's role at Citizens Property Insurance Corporation?

Malaika K is listed as SAFe Scrum Master (SSM), Professional Scrum Master (PSM), Professional Scrum with Kanban (PSK), ICAgile Coaching (ICP-ACC) at Citizens Property Insurance Corporation.

Where is Malaika K based?

Malaika K is based in Dallas, Texas, United States while working with Citizens Property Insurance Corporation.

What companies has Malaika K worked for?

Malaika K has worked for Citizens Property Insurance Corporation, Cigna Health Benefits, and Regions Bank.

Who are Malaika K's colleagues at Citizens Property Insurance Corporation?

Malaika K's colleagues at Citizens Property Insurance Corporation include Shelby Clark, Lidia Miyares, Deborah Daniels, Aniyah Williams, and Phyllis Simpson.

How can I contact Malaika K?

You can use AeroLeads to view verified contact signals for Malaika K at Citizens Property Insurance Corporation, including work email, phone, and LinkedIn data when available.

What schools did Malaika K attend?

Malaika K holds Business Administration from Dallas College.

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