Malak Issa Email and Phone Number

Conduct overall group operations including proposal preparation, manifest creation, cost management, and air and land arrangements. Conduct thorough financial management for MICE operations to maximize revenue. Arrangement of airline reservations, hotels, and other travel related arrangements for MICE customers.

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.

Content moderators are crucial in the process of ensuring the safety and functionality of online platforms that rely on user-generated content. They have to review massive amounts of textual, visual, and audio data to judge whether it complies with the predetermined rules and guidelines for the safety of a website. Moderators help platforms uphold their Trust and Safety programs — and ultimately, provide real-time protection for their user base. Their efforts are focused on removing inappropriate and harmful content before it reaches users. In this sense, the role of content moderators is essential because their work shields the rest of us from being exposed to a long list of disturbing and illegal content, containing:Terrorism and extremismViolence Crimes Sexual exploitation Drug abuse SpamScamTrollingVarious types of other harmful and offensive content

*Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.* Designs, builds, and maintains our social media presence.* Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).* Identifies trends and insights and optimizes spend and performance based on the insights.* Brainstorms new and creative growth strategies through digital marketing.* Plans, executes, and measures experiments and conversion tests.* Collaborates with internal teams to create landing pages and optimize user experience

Doing events starting from meeting the clients, understand requirements for each event, plan event with attention to financial and time constraints, research vendors (catering, decorators, musicians etc.) and choose the best combination of quality and cost, negotiate with vendors to achieve the most favorable terms, manage all event operations (preparing venue, invitations etc), do final checks at the day of the event to ensure everything meets standards and oversee event happenings and act quickly to resolve problems.- Also, i was handling the digital marketing for the banquet, full platforms and banquet website. - Then i moved to Sales Executive position, for the banquet and rooms bookings. My position was the key point of contact between the organization and its clients: answering queries, offering advice and introducing new products. Some of the skills:* meeting with clients virtually or during sales visits* demonstrating and presenting products* establishing new business* maintaining accurate records* attending trade exhibitions, conferences and meetings* reviewing sales performance* negotiating contracts and packages* working towards monthly or annual targets