B.S. in Cyber Security and A.S. in Liberal Arts

PROFESSIONAL SUMMARYOver 4 years of experience in Signals Intelligence collection and analysis. Deployed to the Middle East as a Real Time Regional Gateway (RT-RG) expert. Over 9 years of experience in administration and 13 years of experience in customer service. B.S. in Cybersecurity with a concentration in Cyber Operations. Currently pursuing M.S. in Cybersecurity with a specialization in Intelligence, Operations, and Malware Analysis (expected completion date is August 2020). All Source Analyst for the Army Reserves since December 2017.POSITIONSMilitary Intelligence Analyst (Mar 2014 – Jan 2016)• Subject matter expert in RT-RG• Used RT-RG, CIDNE, NSANet, and associated SIGINT databases/search engines• Used Jabber Chat and intelligence related automation in support of analytical efforts and product development• Operated in an Army/Joint SIGINT environment• Operated as a member of an analytic team from a remote location in support of Afghanistan Theater of Operations requirements• Performed research to write and create intelligence products• Served as a liaison between tactical customers, development team, and program office, facilitating on-demand solutions to satisfy user needs and to resolve system defects• Trained team of six Joint service personnel to achieve an expert level of knowledge of operational systems• Provided training to over 170 deployers Signals Collector / Analyst (Jan 2013 – Jan 2014)• Conducted signals collection operations and analyzed data• Performed administrative tasks including updating job qualification standards and standard operating procedures for work section Company Orderly Room Manager (Jan 2012 – Jan 2013)• Performed administrative tasks, including managing and maintaining records for over 150 SIGINT analysts and linguists• Used MS (Outlook, Word, Excel, Access, and PowerPoint) software on a daily basis• Briefed Company Command staff weekly about all Company personnel actions

• Resolved customer issues with returned merchandise, credit card accounts, and order information• Operated cash register, set up credit card accounts, and provided money transfer services• Answered customer questions and concerns in a detailed, professional manner

• Managed and purchased products for 5 different departments including Grocery, Frozen Foods, Garden, Nonfoods, and Health and Beauty Aids• Managed stocking team• Managed database, pricing, margins, product turnover, monthly sales, rotating endcaps, inventory, merchandising, returns, and payments