A Solution Architect at ArangoDB, is both a pre-sales technical consultant and a product evangelist. Through product presentations, Proof of Concepts, and community engagement, we demonstrate to clients the technical problem-solving abilities of our product and discuss use cases directly with developers, ops teams, and managers on different levels.Responsibilities:* Crafting and delivering technical presentations and sound demonstrations of ArangoDB for clients.* Drive Proof of Concepts/Technology (PoCs/PoTs), often in comparison to other (NoSQL) database technologies.* Solving technical problems of clients with the best solution for the client in mind.* Work closely with the Sales Executives in the geography, participating in client meetings.* Owning the technical relationship with customers and acting as the trusted technical advisor.* Coordinating with Product Management and Marketing by providing them with regular feedback regarding customer demands and trends.* Work with Marketing for contributions and feedback on technical whitepapers, conduct seminars, assist with trade shows and other marketing-related activities.* Communicate with and contribute to the worldwide ArangoDB community.

A Solution Architect at ArangoDB, is both a pre-sales technical consultant and a product evangelist. Through product presentations, Solution Architects demonstrate to clients the technical problem-solving abilities of our product and discuss use cases directly with developers, ops teams, and managers on different levels.Responsibilities:- preparation and delivery of technical presentations and demonstrations of ArangoDB for clients- Proof of Concepts/Technology (PoCs/PoTs) with prospects and customers- solution of technical problems of clients- work with Sales Executives, participation in client meetings- owning the technical relationship with existing customers and serving as the trusted technical advisor for product recommendations and new features- coordinating with Product Management and Marketing by providing them with regular feedback regarding customer demands and trends- work with Marketing for contributions and feedback on technical whitepapers, conduct seminars, assist with trade shows and other marketing-related events- communication with and contribution to the worldwide ArangoDB community

• Providing pre-sales technical support to Dell Technologies field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services. • Building and leading relationships for dedicated customer accounts in Enterprise sector• Conducting customer needs analysis and anticipating their requirements • Preparing detailed product specifications to enabling the sale of Dell Technologies products and solutions, • Delivering impactful presentations for customers by all means of communications• Verifying operability of product and service configurations within the customer’s environment• Providing technical expertise to design and implement the solution

• Providing pre-sales technical support to Dell Technologies field sales teams throughout the sales process, from customer needs analysis to project scoping and solution design.• Working collaboratively with the sales teams to define Dell solutions for customers and make presentations on all aspects of the company's portfolio• Qualifying sales opportunities based on customers' technical requirements, competition and funding• Preparing and presenting detailed designs and product specifications to customers and management to sell high-end product and solutions• Aligning with other sales engineers, leaders or multi-functional technical groups to ensure consistent approach and application• Verifying compatibility of product and service solutions within the customer’s environment

• Analysis and design of technology solutions and provisioning of technical expertise in support of Presales activities.• Responding to customer requests and proposals as required and provide product level overviews to assigned customers and partners.• Qualification of sales opportunities in the terms of customer technical requirements, competition, decision making process and funding. Attending District Sales and Services Leadership Meetings. Demonstrating knowledge of server, storage and networking solutions industry and trends. Using knowledge of competitive solutions to effectively address and dispel customer objections to Dell Technologies solutions.• Self-motivated and understanding the importance of a sense of urgency reflected through ability to meet multiple demands and changing priorities. Establishing relationships with the account team, partners and customers in support of sales team objectives. Engaging and leveraging corporate resources, abilities, budgets and personnel as appropriate. Understanding the process and method to create financial proposals. Presenting the design and value of proposed Dell Technologies solution and business case to customers, prospects and Dell Technologies management.• Ownership of personal development through formal and informal networks. Demonstrating effective presentation skills. Ability to adapt communication style depending on audience• Aligning with and driving Dell Technologies strategy. Understanding the global business environment and applying that understanding to my work. Understanding trusted advisor requirements and identifying customer relationships necessary to be successful. Embracing opportunities to provide feedback in support of change, including new ideas/approaches. Openness to creative and innovative suggestions from others. Observing and questioning existing processes and practices.

- Provide technical expertise in support of pre-sales activities.- Assist in the analysis, design and development of fully integrated technology solutions.- Assist in the development of responses to customer requests and proposals.- Assists the Sales Team to develop and implement specific account penetration strategies, produce account specific product and service and sales plans.

• Operate Call Tracking systems, log/update/close tickets, prioritize issues and balance workloads bringing customer problems to full resolution. Influence change in tracking system accordingly.• Serve as a front line interface to users. Installing, troubleshooting, configuring, and repairing Windows client/server (2000, XP, 2003, etc.). Recommend hardware and software solutions to the customer and the business unit.• Diagnose problems and fully support (install, troubleshoot, configure and repair) a variety of internal and third party applications for client workstations and servers in both the desktop and lab environments. Assist in testing applications, service packs, and patches prior to corporate wide release. Working knowledge of Microsoft Exchange.• Implement and install wide-scale data communication networks (wired and wireless) for internal company needs. Managing protocols (TCP/IP and subnetting), VPN, and operating command prompt (ipconfig, tracert, etc.). Troubleshoot, set, and change VLANs, ports, and subnets on switches within the WAN.• Implement and install Voice/Telecom systems, Cisco Voice Messaging system and deploy new phone and voice mail extensions. Configure, move, add, and change telephone extensions within the same building as well as from building to building.• Independently troubleshoot, trace, and repair connectivity problems from the jack to the Patch/PBX panels in both LAN/WAN and Telecom environments.• Communicate highly technical information to both technical and nontechnical personnel. Assists in identifying and documenting process/procedure changes and/or entering technical solutions in the internal knowledge base.

MS Windows Server, Freebsd administration, Corporate anti-virus packages maintenance, computer hardware and software management, network administration, end-user technical support.

Acid fracturing chemicals purchasing, interpretation, meetings and business trips organization, liaison duties.