Malarie Murphy Email & Phone Number

United States

I oversee all day to day operations of the gym which includes New Client Sales, Prospect Communication, New Client Onboarding, Social Media Management, Client Retention, Accounts Payable, Events, Community Outreach, HR, New Coach Onboarding, Payroll, etc.

Placentia, California, United States

Irvine, California, United States

• Process and respond to compliance-related inquiries and issues with a solution-focused and friendly attitude to ensure a positive field experience.• Write copy for and create policy driven videos on Lumen5 to be used on the Independent Consultant training platform, The Source, and used on the Compliance Facebook Group, Arbonne + Transparency, for Independent Consultants to view.• Write copy for and submit content for the weekly VP and Consultant Bulletin Emails.• Write copy for policy driven flyers for The Source and Consultant training.• Review Digital Marketing’s Social Calendars to ensure copy is compliant.• Review User Generated Content Lists for Digital Marketing to ensure compliance.• Assist with managing the Arbonne Compliance Facebook Group, Arbonne + Transparency. Help with creation of content to post, let Consultants into the closed group, answer direct messages from the Consultants, and schedule Facebook posts.• Conduct relevant interviews and investigations (written and oral) to resolve matters relating to and arising out of the Arbonne Policies and Procedures and SuccessPlan.• Responsible for independent research and analysis to make appropriate recommendations for the successful resolution of compliance cases.• Prepare written documentation and provide recommendations based on relevant investigations.• Identify and communicate trends in the Independent Consultants’ complaints and inquiries.• Monitor the Independent Consultants’ social networking sites to ensure adherence to Arbonne Policies and Procedures.• Responsible for correspondence and monitoring of persons or companies infringing on the Arbonne trademark or copyright.• Process requests for verification of Independent Consultant status.• Occasionally conduct audits of Independent Consultant sales activities.

Irvine, California

• I sold online advertising space to home improvement professionals on the Houzz website across the United States and Canada. • Calling 75-100 accounts daily. • Utilizing Salesforce CRM daily to ensure revenue goals are met and exceeded.• Won Team Player Award for Quarter 2. • Won Top Sales Performer Award for Quarter 2.

Santa Ana, California

• Acted as the voice of QALO on their Facebook page to 740,000+ followers and customers.• Respond to direct messages from customers who have questions about the products or the policies regarding exchanges, returns, customization, etc.• Monitor and respond to customer comments on the QALO Facebook posts.• Reply to customer reviews and ensure that they are well taken care of.

• Was responsible for approximately 400+ Independent Jewelry Store accounts in the United States and Canada, handling their daily needs of marketing materials, reorders, product questions, and provided all around customer service to each individual account.• Traveled to tradeshows in other states in order to sell our silicone rings to Jewelers within specific private organizations (ie. IJO and JCK). • Called both warm and cold leads daily to open new accounts in Jewelry Stores.• Processed orders for accounts via Microsoft Excel.• Utilized Pipedrive CRM to complete daily tasks and to ensure revenue goals were met and exceeded.

• Represented QALO in the best way possible by being the voice of the brand to the outside community of customers.• Answered phone calls from customers regarding the products and any questions or problems they may have had.• Responded to email inquiries from customers via Zendesk.• Instant messaged with customers on Zopim Chats.• Storefront Sales of the products.• Connected with the community using timely, friendly, and compassionate problem solving.

Southern California

• Attended the HITS hunter/jumper horse shows three days per week for 9 weeks representing Purina Animal Nutrition Horse Feed and made sure that our sponsored riders were taken care of, promoted the feed to new possible customers, set up feeding trials for new customers, and promoted the brand by giving out merchandise and treats to spectators and riders.• Worked a booth at feed stores around Southern California on “Purina Days” and answer any questions customers may have about the feed and promote the sale of all Purina Horse Products at the feed stores.

Norco, California

• Provided Veterinary Technician level medical care to patients.• Assisted doctors with surgeries, which included measuring vital signs throughout the procedures and medically injecting patients as instructed by the doctor.• Patient euthanasia, which required a high-level of professionalism, sensitivity, and respect for both the patient and their owner.• Drew blood for laboratory tests, provided vaccination injections, calmed and restrained the patient as needed during treatments, and obtained the patient health and treatment history.• Cleaned and sterilized hospital equipment and patient cages.• Answered phone calls, scheduled appointments, filled patient prescribed medications, performed data entry to input charges for procedures, accounts payable/receivable, provided customer service, etc.