Malari Williams Email & Phone Number

Houston, Texas, United States

Houston, Texas, United States

• Greeting and interacting with customers at the customer service desk to find basic information and library materials.
• Facilitating the use of the public computers, laptops, and digital devices and troubleshooting technology-related issues;
• Retrieving library materials for customers and shelving returned materials;
• Providing information regarding library services, programs, policies, and procedures.
• Collecting fines and fees using computer-based software;
• Assisting with and promoting innovative library services and programming

• Reviews student records to ensure accuracy of data. Identifies discrepancies and determines appropriate course of action, referring complex issues to Records Associates.
• Answers telephone and emails, providing assistance to current, former, or prospective students and third parties.
• Provides enrollment and billing assistance in person and over the phone to current, former, and prospective students or directs them to appropriate departments for assistance.
• Analyze accounts to resolve billing inquiries and negotiate payment options/deposits.
• Utilized MS Excel, Word, Power Point and electronic e-mail system
• any periodic basic depending upon the proximity and volume of collection.

• Assisted in the planning and implementation of New Student Conferences
• Acted as a resource to incoming students and family members and guestsby sharing information about the University of Houston
• Initiated and developed communication with students and familymembers/ guests attending orientation
• Represented and worked with all facets of the University to facilitate thesuccess of the orientation program

• Offered to accompany patients during walks or medical visits. Helping them with their crutches or wheelchair
• Reminded patients to take medication as indicated by nursing and administration
• Assisted staff with administrative duties ( answering multiline telephone, noted relayed messages for staff and patients)
• Organized events for patients and staff during holidays and special occasions Design pamphlets and documents regarding nursing home information for potential residents
• Handle customer inquiries, complains, billing questions and payments
• Demonstrated competency placing materials in proper file in accordance with office filling system

Bachelor Of Science - Bs, Registered Nursing/Registered Nurse, 3.6

Activities and Societies: Sigma Theta Tau International Honor Society of Nursing

Bachelor Of Science - Bs, Public Health Education And Promotion

Bachelor Of Science - Bs, Public Health, 3.0

Activities and Societies: Scholar Enrichment Program Urban Experience Program Metropolitan Volunteer Program