Managing team members (full and part time employees). This includes a variety of HR functions such as recruitment and retention, staff reviews, welfare, and performance.Controlling stock and ensuring accuracy of the stock file (11,000+ sku's).Maintaining compliance levels to an agreed standard, ensuring procedures are followed. Overseeing all payment / cash processes and banking.Managing the site including security and key holding.Ensuring a high level of customer… Show more Managing team members (full and part time employees). This includes a variety of HR functions such as recruitment and retention, staff reviews, welfare, and performance.Controlling stock and ensuring accuracy of the stock file (11,000+ sku's).Maintaining compliance levels to an agreed standard, ensuring procedures are followed. Overseeing all payment / cash processes and banking.Managing the site including security and key holding.Ensuring a high level of customer service.Managing P&L. £1.5 million turnover. Show less

I was responsible for coordinating new store opening ensuring all the store design process from initial design concept through store opening are fully actioned as per company guidelines. Other responsibilities include:- focused on customer satisfaction, process efficiencies, and productivity- drive sales, whilst reducing waste - manage markdowns to control costs and overheads- be responsible for the whole store’s performance- manage and bring out the best in a team of… Show more I was responsible for coordinating new store opening ensuring all the store design process from initial design concept through store opening are fully actioned as per company guidelines. Other responsibilities include:- focused on customer satisfaction, process efficiencies, and productivity- drive sales, whilst reducing waste - manage markdowns to control costs and overheads- be responsible for the whole store’s performance- manage and bring out the best in a team of up to 30 colleagues, through coaching and training- delight around 6,000 customers a week- ensure legal checks are carried out, e.g. Visual merchandising and POS Show less

Achieve sales targets, in process achieving all KPI's.Manage and motivate a team to increase sales and ensure efficiency.Responsible for interviewing potential staff, conducting appraisals and regular performance reviews.Ensure exceptional standards for quality, customer service and store standard.Manage stock level.Ensure health and safety, legal and security are checked and kept up to date.Deal with customer complaints and comments.